Great front desk staff, rooms were clean and modern, although the bathroom a bit small. Very comfortable for a one-night stay. Breakfast with lots of options.
Currently under construction means no real lobby, but they are very accommodating. Heater maybe not the most efficient but kept room warm enough.
The staff was truly friendly and helpful! It was a great location as well.
Fluffier towels would be a plus.
Clean, updated rooms for a great price. Lots of places close to eat with our family of 5. Free trolley ride one block away to Navy Pier but in walking distance without young kids. Not a lot of rooms on each floor that made it a quiet stay. Had a twin size comfortable air mattress for an extra bed also.
Wish it had a pool but knew it didn't prior to booking. Slow wifi.
Hotel presented very clean, nicely updated, nice bathrooms, showers have good pressure. Room also had nicely updated thermostat on wall for personal adjustments. Great location, within walking distance for all needs.
Rooms are small
I loved the rooms decor and finishes. Everyone was very nice and personable. So close to Michigan Ave.
Nothing that can be fixed but I wish it was a taller building with better view.
The people who worked there were so nice! They did everything to make us feel comfortable and at home.
I didn't like the construction noise but the staff was very nice and accommodating about it and I'm sure it will be over soon!
Quiet Bed& pillows were nice
View was terrible Vanity was small
location was great Starbucks was close
poor breakfast, little to choose from. Suite was small and sleeping area not separated from seating area very well. Coffee supplied in the room was bad.
The prices weren't good and the staff were rude.