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Situation de l'établissement
En choisissant l'établissement Crowne Plaza Hotel Dallas Downtown, vous aurez la chance de séjourner dans le centre de Dallas, à quelques pas de Bank of America Plaza et Renaissance Tower. Cet hôtel se trouve à proximité de Dallas World Aquarium et Dallas Convention Center.
Les 291 chambres climatisées de l'établissement vous invitent à la détente. L'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde et votre divertissement est assuré par des chaînes par câble. Les équipements et services offerts par l'établissement comprennent un téléphone, mais aussi un bureau et une cafetière ou une bouilloire à thé.
Loisirs, Spa, Prestations Premium
Si le loisir passe avant tout, n'hésitez pas à profiter des infrastructures de loisirs de l'établissement qui incluent notamment une discothèque, une piscine extérieure et un centre de fitness. Cet hôtel propose également l'accès Wi-Fi à Internet gratuit, un service de conciergerie et une boutique de souvenirs/un kiosque à journaux. Une navette gratuite vous conduit dans un rayon de 3.00 miles.
Cet hôtel propose un restaurant avec bar ainsi qu'un service en chambre (horaires limités), vous permettant de prendre vos repas dans votre chambre. L'établissement vous invite à rejoindre son bar salon pour une petite pause bien méritée. Tous les jours, et en échange d'un petit supplément, vous pouvez prendre un délicieux petit déjeuner buffet.
Affaires, autres prestations
Les équipements et services proposés incluent un centre d'affaires ouvert 24 heures sur 24, un service de location de limousine/berline de luxe et un poste informatique. Si vous devez organiser une réunion à Dallas, faites confiance à cet hôtel qui dispose d'espaces événements mesurant 2550 mètres carrés et comprenant un centre de conférence, des espaces de conférence et des salles de réunion. Un parking payant en libre service est disponible dans l'enceinte de l'établissement.
We were supposed to have a room with two queen-size beds and instead we had two full-size. was very hard for four people to sleep in two full-sized beds.
The front desk staff were friendly and helpful. The room, though somewhat older, was clean and the bed was reasonably comfortable. Water pressure on our floor (15) was good, but a friend staying on another floor (18) said that it was barely a trickle. Although we didn't use the pool, its location on the ninth floor was nice.
Downtown Dallas, like downtown of other large, Texas cities (e.g., Houston) is just not a great location. We arrived on a Sunday, and very little was open. We walked several blocks to find dining options other than Subway, McDonald's or 7-Eleven. The hotel is not far from a Greyhound station and several urban parks, so there were often groups of people hanging around near the hotel that made the place seem a bit unsafe. The hotel is on the older side, and could stand to be upgraded a bit.
It was close to the 6th floor museum
Noises, lots of people coming in and out because there was a big party in the club located inside. Relaxing was impossible.
Good stay overall! One complaint was told via email and booking that the room included breakfast even the server with breakfast told me it was included but somehow I was charged anyway. Ill just make sure to be mindful the next time.
The location is the reason I booked this hotel.
Room smelled like wet mildewed gym socks. The bed was beyond uncomfortable. The toilet paper even felt like it was from the solitary confinement section of Riker's Island! We were forced to have our room keys re-magnetized 7 times in two days. I am very conscious not to let my cell phone come in contact with the keys etc, but it was a habitual problem. I have never experienced that in all the many places I have stayed in the past. The front desk staff was disinterested and going through the motions every time they were approached. Warm hospitality is not their strong suit. I really discourage this hotel when staying downtown. Go somewhere else.
The front desk and concierge was very polite and friendly. The entrance to the hotel is beautiful! The bed was very comfortable and the balcony was nice.
The room was in need of a remodel. Paint and color on the walls were out of date. There were several spots that have been patched over. The bar staff wasn't very knowledgable in making drinks or friendly. She seemed preoccupied with one customer the hour I was there.
The staff was very friendly and helpful.
The pool area was rundown. furniture broken and old. did not like that after a certain hour, the hotel bar turns into a nightclub with a $10 entrance. we just wanted to go have a drink at the hotel bar and it went from a nice hotel bar earlier in the day to a cheeky vegas nightclub packed with 20 somethings. We just wanted to go from our room to have a cocktail, not the gross club!
I had a great stay. My visit was exactly as I expected. The hotel shuttle pick up from Love Field was a unique benefit.
Location pretty much
Door don't seal right main window dirty shower too short or too low,also breakfast too expensive for what you offer
My boyfriend and I stayed for two nights in a king size room. It came with a microwave and a mini fridge, which was nice. The bed itself was not that comfortable, but it did have nice pillows. Our view from the balcony was beautiful and the hotel was in a good location in terms of attractions in Dallas.
This place is honestly not that great. Was told that breakfast was free in the morning, which was a lie, and ended up spending more than 20 dollars for an extremely mediocre food. Parking was 14 dollars a day, which is also ridiculous. We had a king size room with a balcony, which was nice, but the bed didn't have a comforter and the sheets were scratchy. This place is ok in a pinch, but I wouldn't suggest spending the money on it.
Bar was the only redeeming quality
The cockroach in the bathroom
Parking sevice , restraint
Woke up at 2 am by rowdy guest from night club and management didn't care. Valet was a joke and breakfast sucks worse than waffle house at 1 am in a backwoods town of the south. Complete and total bs bed was hard as a rock sheets were less than 10 thread count like cardboard. Told manager about all this and he said " I know you would be better staying at the Hilton. " pretty sad for the cost.
I liked the cleanliness and how close it was to th hotel
I did not like th parking, parking was also 14$, beds had wire sticking out n were not to comfortable but ok for one night
The room was spacious and the view was spectacular
The staff was the RUDEST people I have EVER encountered!! Will never go back
It was in the center of downtown.
For the price it was not that nice.