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Situation de l'établissement
Situé dans la zone Great Smoky Mountains, Sugarlands Visitor Center de Gatlinburg, l'établissement Days Inn Gatlinburg on the River se trouve à quelques minutes de Hillbilly Golf et Sweet Fanny Adams Theatre. Cet hôtel se trouve tout près de Ripley's Davy Crockett Mini Golf et Ripley's Super Fun Zone.
Les 58 chambres climatisées de l'établissement vous invitent à la détente et comprennent un réfrigérateur et un micro-ondes. Les chambres sont dotées d'un balcon. L'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde et votre divertissement est assuré par des chaînes par câble. Une salle de bain privée avec un ensemble douche/baignoire est à votre disposition. Vous y trouvez également des articles de toilette gratuits et un sèche-cheveux.
Loisirs, Spa, Prestations Premium
Profitez de toute une variété d'infrastructures de loisirs qui incluent notamment une piscine extérieure, un bain à remous et une piscine extérieure en saison. Cet hôtel propose également l'accès Wi-Fi à Internet gratuit, une cheminée dans le hall et une télévision dans le hall.
Un petit-déjeuner continental gratuit est servi tous les jours.
Affaires, autres prestations
Les équipements et services proposés incluent des journaux gratuits dans le hall, une réception ouverte 24 heures sur 24 et une laverie. Un parking gratuit est disponible dans l'enceinte de l'établissement.
Great location, price and most of all, there were not any bugs. That's the first thing I check for. The gentleman at the front desk was super nice and the breakfast was okay, pretty much the same as every other hotel. Breakfast/check in area was clean & nice to sit in. They have a great spot to sit around a contained fire and look at the beautiful river at night.
The carpet was torn and a bit dirty, and the couch was dirty and worn. It definitely could use updates, but then they would probably charge more...
Beds slept pretty well.
The chimney had a strong odor. It overtook the room at times. We had to check out early and none of the staff members knew what to do.
I can't tell you what I liked because when we arrived two hours behind schedule due to car trouble, the office was CLOSED. We tried to call but got No answer. I checked their rules about check in and didn't see where we had to be there before 11pm. We were considered a no show, didn't even stay there, but they kept my money! So very glad we missed this location, because we were made to search elsewhere for a place to stay and we found our forever place to stay. Edgewater is the best. So I guess the best part of this situation is we found a MUCH nicer place to stay for $10.00 more and the place was perfect for us. Loved Edgewater.
I didn't like the fact that they kept our money and wouldn't reimburse us because their lobby closed at 11pm. NEVER will I stay at another Days Inn for as long as I live. If they allow people like this to run their hotel, then I have NO interest in ever being a customer of theirs ever again.
The bed was rather hard. I had to wait while they cleaned my room even though it was after check in time.
price and location.
facility needs update.
My wife and I had a room with a private balcony overlooking a small river. We were there to see the smokey mountains in fall and liked that this hotel was close to everything. Saw they had a nice sized pool but it was outdoors and a bit too cool for two people straight out of Florida.
Didn't have any complaints.
The staff were very accomidating
The bed was uncomfortable, bathroom was the size of a closet, tub very slippery (not good for someone with recent back and shoulder surgery) room would not stay constant temp. Floor in bathroom very slick when wet. Shower didn't have an anti-scald feature. Overall not a pleasant place to stay for our anniversary weekend.
The view of the river
The lack of staff help, leaking toilet, lack of heat & the old decor. The staff didn't answer the phone most times.
I liked to see they are finally fixing up the bathrooms. They keep the outside and landscape very nice.
They could use some new towels. Some are extremely used and worn out. They could also scrub the bottom of the tubs to get the black off. But I find that in most hotels. And could use new toilet seats.
Bathroom was very small.
Hearing the river from our room.
Seeing the street right across the river. Thought it'd be river view only.