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Situation de l'établissement
En choisissant l'établissement Holiday Inn Express Hotel Gold Miners Inn-Grass Valley de Grass Valley, vous séjournerez à quelques minutes de Greater Grass Valley Chamber of Commerce and Visitors Center et Centre pour les arts. Cet hôtel se trouve tout près de Grass Valley Museum et Pelton Wheel Museum.
Les 80 chambres climatisées de l'établissement vous invitent à la détente et comprennent un réfrigérateur et un micro-ondes. Des chaînes par satellite sont à votre disposition et vous invitent à la détente. Les salles de bain comprennent un ensemble douche/baignoire et un sèche-cheveux. Les commodités offertes par l'établissement comprennent un bureau et des journaux gratuits. Le service d'entretien est assuré tous les jours.
Loisirs, Spa, Prestations Premium
Profitez des installations de loisirs (un centre de fitness par exemple) et des nombreux équipements et services qui caractérisent l'établissement, notamment l'accès à un centre de fitness voisin à un tarif préférentiel.
Pour un maximum de convivialité, l'établissement vous invite à participer à une réception gratuite. Un petit déjeuner buffet est offert gratuitement.
Affaires, autres prestations
Les commodités incluent un centre d'affaires, un service d'arrivée express et un service de nettoyage à sec. Les espaces événements de cet hôtel comprennent des espaces de conférence et des salles de réunion. Un parking gratuit est disponible dans l'enceinte de l'établissement.
The complimentary wine hour is great!
The rooms are spartan and in need of a refresh.
The staff was very courteous and accommodating, I will stay with this hotel for any of my future needs of lodging in the future fantastic experience.
The hotel was very clean and the staff was very nice. The complimentary breakfast was nice, especially the walnuts and raisins for the oatmeal.
The positive attitude of staff; nice breakfast and happy hour selections
NOISY. excerices room at all hours of night and drunks below our rooms tarting at 6 am.
The very helpful front desk. The facility was clean and very well kept. Breakfast had a large variety of items. Cookies and coffee in the afternoon was a nice treat. The entire facility was in excellent condition .. And felt safe.
I have just completed my 10th night at the Holiday Inn Express, aka Gold Miner's Inn. I have been visiting the area one weekend a month for the last 5 months. On each of these 10 nights, without exception, I was forced to call the front desk to complain about the sound of TVs and conversation in the adjoining room (after 10:30pm). On this last stay I chose the Sierra Suite thinking it would insulate me from the noise. Wrong. Not only did I have the same 'TV' issue with the room to the left but i also was awakened at 1am by a disturbance in the room to the right. The walls in this hotel are paper thin. It is impossible to get a good night's sleep. Time to quit trying a move on.
About a half hour after arriving at this hotel, the front desk called to notify me that my brand new vehicle had been damaged in their lot. I went outside and with the manager immediately determined that a fault in the parking lot had caused it to give way. The manager agreed that the hotel was responsible for the damage and even signed a document to that effect. Today it has been 90 days and despite many calls and letters, I am still waiting for the $1,141 that they owe me and that they promised they would pay me. The manager is always out when I call and he is ignoring my emails.\n\nThis week I contacted the franchise company hoping that they will follow up with the hotel. Life happens and I can understand that things will happen, but when someone makes a promise and then decides to not follow through, they are NOT doing the right thing.\n\nThese hotels are independently owned, but it will be a very cold day anywhere before I stay in this brand again. My next step will be to get my l...