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The people were friendly and helpful , great attitudes .
Exercise room was pathetic need some sort of resistance system or free weights
The design of the room was perfect, lots of space for sitting and relaxing, bed was in a separate space. Much better breakfast than most chains with fresh fruit, good coffee all day.
Staff was very helpful. Free breakfast included fresh fruit. Especially enjoyed the pineapple and strawberries.Room had a digital thermostat, not just warmer / cooler control for heat / AC unit.
Air conditioner was somewhat loud ( -- I've had worse -- ) and created a strong breeze across the bed.
There is no airport shuttle!
I liked how the room was separated from the sleeping area
the pool was way to small and brsakfSt doesn't start until 7
Clean and well maintained. No drama or unexpected issues.
Clean and newly remodeled.
TV's were not great.
Staff very helpful and friendly.
Great place with friendly staff
The Staff was over the top AWESOME! They made our trip extra special......Thanks so much
Disorganised. Woken by housekeeping at 08:30 after which they realised they had the wrong room. Unclean cups/coffee maker. Staff could not provide enough breakfast for the guests. Best Western Plus or Holiday Inn Express preferred in future.
The breakfast was decent. The staff were all great.
The internet was ATROCIOUS. I know it's becoming more common, but having to pay for 'better' internet is a kick in the teeth. So not happy with that.
The location of the hotel is very convenient to shopping, restaurants and the freeway
Rooms facing the main road are quite noisy. The towels and linens look very cheap and not quality linens and towels.
Would have liked to have a king bed. Staff did not ask. Rec'd two queens
sometimes it really is the staff that makes the difference.Jeff at the front desk helped us with several directions(Harry and David and Crater Lake)and recommended a very good close place for dinner.This is a wonderfully equipped hotel. The usual breakfast is elevated with fresh fruit, exceptional coffee and teas. The pool area is a great treat and the location is perfect.
centrally located met most of my comforts
i was working in the area...having internet was extremely important....the inyernet in my room was slow and laggy.
We thought the room was great but we were bothered by the noise of kids running in the room above us.
Loved this place! Room, staff, pool, cleanliness, breakfast, location ... everything was wonderful! Had come off of a less-than-perfect stay at Welk Resorts Escondido, and it was SUCH a change ... for the BETTER !!
We went to a Memorial weekend soccer tournament and I think we were among the first to stay in this new hotel. The staff was helpful and accommodating and gave me a general feeling of being welcome. I did have a few problems with the room including a non working microwave. They fixed the problem as soon as they could and gave me a discount on that first nights room. They were also very understanding with 40 crazy soccer kids and even offered little extras for our groups. Overall I thought the breakfast was good, the big flat screen tv and living rooms were fabulous and the location was pretty convenient with lots of activity options and restaurants nearby. We will definitely go back.