Situation de l'établissement
En choisissant l'établissement Holiday Inn Express Hotel & Suites Pittsburgh-South Side, vous vous retrouverez au cœur de Pittsburgh, à quelques kilomètres seulement de Salle de concert Rex Theater et University of Pittsburgh. Cet hôtel se trouve tout près de Consol Energy Center et Civic Arena.
Les 125 chambres de l'établissement vous invitent à la détente. Un accès gratuit au réseau Internet Wi-Fi et câblé vous permet de rester en contact avec le reste du monde et des chaînes par câble assurent votre divertissement. Le service d'entretien est assuré tous les jours alors que d'autres équipements sont disponibles sur demande, notamment des lits-bébé et des lits d'appoint.
Loisirs, Spa, Prestations Premium
Vous devez absolument profiter des nombreuses infrastructures de loisirs qui incluent une piscine couverte et un centre de fitness. Cet hôtel propose également l'accès Wi-Fi à Internet gratuit et une cheminée dans le hall. Pour rejoindre les attractions à proximité de l'établissement, grimpez à bord de la navette gratuite qui vous conduit dans un rayon de 2 miles.
Prenez un délicieux repas au restaurant et comblez tous vos petits creux en profitant du service en chambre (horaires limités) proposé par cet hôtel. L'établissement vous invite à rejoindre son bar salon pour une petite pause bien méritée.
Affaires, autres prestations
Les équipements et services proposés incluent l'accès gratuit haut débit à Internet (par câble), un centre d'affaires et un service de location de limousine/berline de luxe. Un parking payant en libre service est disponible dans l'enceinte de l'établissement.
They overbooked the hotel. I had to wait in line for over an hour just to find out if there would be a room available for me. When I inquired about canceling my reservations, they then told me I could do so but would not be refunded. The two ladies at the desk gave some of the worst customer service I have ever seen. I decided to continue to wait since I would not be reimbursed for my reservation. After waiting an hour and a half a room became available for me. The lady at the desk was very rude while checking me in. Asking me questions like "are you in rush? Do you have plans or something?" By this time it was 9:00pm and I and I'm assuming most of the other customers of the hotel had plans. I assumed the hotel would offer me free parking at the very least because of my wait. The lady at the desk declined frees parking. This hotel was horrendous. I do not recommend it to anyone. And I will never stay there again.
Staff was friendly and recommendations for food, etc., helpful. Disability accessible rooms met a variety of needs. I had a great view of Mt. Washington, river and downtown skyline. The neighborhood is super cool and walkable. Great access to Mt. Washington, restaurants, shops, etc.
I was not aware of the charge for parking, but parking in the area is clearly a problem, so I was glad to have guaranteed space. There were no safes in the room, so I had to ask to have items locked in the manager's office.
the breakfast needs to be improved.
Sufficient amenities. Comfortable beds. Friendly staff. Ok breakfast when food was available. Free wifi. Free shuttle service within 3 miles is awesome but never got the chance to use.
First off the suprise $14 parking fee as soon as we checked in was the first disappointment. My brother and I were exhausted from our drive and knew they had an indoor pool so we were excited to relax. Pool was small and colder than an outdoor pool in spring time. Their breakfast was adequate but it was constantly out of everything and ended an hour before advertised.
The convenience of the location was great for my stay, but that alone did not make it worth the money.
The room was dirty, sheets were dingy and had hair on them, there was trash on the floor, stains on the carpet, and dried blood underneath the sink area and on the wall. The sink and the tub did not drain well. I took a 10 minute shower and found myself in 12 inches of water by the end of it. I had to pay extra for parking which was shocking to me because it made it seem like it was included and it is not the area where I would freely leave my car. When I recieved an email confirming my stay it said that check in was 3pm and check out was 12pm, I had housekeeping knocking at my door at 10:50 asking me when i was going to check out. I will never be back.
Clean, nice, comfortable rooms.
I didn't like finding a bill under my door the final morning for parking at the motel. $14.00 per day for parking my car in the outdoor lot. I could see if I was parking a second car there, but that was not the case. It is just a way to hide actual costs when comparing motels online.