Situation de l'établissement
En choisissant l'établissement Palomar San Diego, a Kimpton Hotel, vous vous retrouverez dans le centre de San Diego, à quelques pas seulement du site Westfield Horton Plaza et non loin du site Petco Park. Cet hôtel 4,5 étoiles se trouve tout près de San Diego Convention Center et Balboa Park.
Les 211 chambres climatisées de l'établissement vous invitent à la détente et comprennent une station d'accueil MP3 et une télévision LCD. Votre lit à plateau-coussin est préparé avec un édredon de plumes et des draps italiens Frette. Des chaînes numériques sont à votre disposition et un accès au réseau Internet Wi-Fi et câblé est offert en échange d’un supplément. Une salle de bain privée avec un ensemble douche/baignoire est à votre disposition. Vous y trouvez également des articles de toilette de luxe et des articles de toilette gratuits.
Loisirs, Spa, Prestations Premium
Passez de purs moments de détente dans l'incroyable spa de l'établissement, un centre bien-être qui propose des massages, des soins corporels et des soins du visage. L'établissement vous invite à la détente et propose de nombreuses infrastructures de loisirs, notamment une piscine extérieure et une salle de fitness ouverte 24 heures sur 24. Parmi les services et équipements offerts par cet hôtel de style Art déco vous trouvez également l'accès Wi-Fi à Internet (en supplément), un service de conciergerie et un service d'organisation de mariages.
Prenez un délicieux repas au restaurant et comblez tous vos petits creux en profitant du service en chambre (horaires limités) proposé par cet hôtel. Pour que vous puissiez faire connaissance avec les autres convives, l'établissement vous invite à participer à une réception gratuite organisée tous les jours. Si vous avez envie de vous détendre devant un petit verre, pas de panique, l'établissement abrite un bar salon et un bar en bord de piscine.
Affaires, autres prestations
Les équipements et services proposés incluent l'accès haut débit à Internet (par câble) en supplément, un centre d'affaires ouvert 24 heures sur 24 et un poste informatique. Si vous devez organiser une réunion à San Diego, faites confiance à cet hôtel qui dispose d'espaces événements mesurant 2033 mètres carrés et comprenant des espaces de conférence et des salles de réunion.
Comfortable rooms and beds. Super friendly staff.
The atmosphere was upscale and classy, felt great staying at a great hotel. Room service was a little steep (typical...) but the food was delicious - the staff recommended some foods that were spot on. Room decor was great, modern and classy. Hardwood floors made it feel a little upscale.
The bathroom is just a total mess. Shower head position is too low for anyone 5'5" or taller - requiring you to use the head manually (why???). Bathroom door is a sliding door but doesn't exactly provide too much privacy since you can see through the cracks - perfect angle if you want to watch your friend on the toilet... Iron was awful - took way too long and was just cheap overall or needed replacing. Cleanliness was awkward - arrived at the hotel (6pm) and was told our room needs to be cleaned. We arrived in the room, saw the hardwood floors were soaking wet (slipping lawsuit anyone?) and found residual items from the previous guests. Would be nice to upgrade those 2003 radios to the new iphone 5 or usb players...
The decor was very modern
Staff was rude, the room was very small. Pool was closed for a wedding on Saturday, they told us we could walk six blocks to their sister hotel to swim, not interested. Wedding party was loud, disruptive. When we spoke to the manager to express our concern his response was "NO, the noise is not coming from the wedding party on the 4th floor." We called Kempton Hotels to express our concern, they said a manager would call us back. We did not ever receive a call back. We will not be staying at a Kempton Hotel in the future
Many user experience design issues. Rain shower is hard to wash hair in, no ability to angle it at all. No tub and nothing to prop up for to shave legs. No door on shower. Door on bathroom was not a real door and didn't close all the way. Awkward! Certainly not romantic!! Not enough hooks to hang towels. Not enough towels, only gave us 3 for two people. Hairdryer was super cheap, would expect at least a normal one if not a nice one. Nowhere to plug in anything at the desk. Front desk staff seemed very forced/rushed.
Great help with the dog! We had a great time!
Best hotel staff I have interacted with in a while. Very very helpful and easy to work with . Justin was awesome! Also enjoyed: the Apartment style hominess was comforting and the boutique style added some flare. Nice that pool was heated, cable TV, good location for downtown. I would visit again.
Not-so-Hot: the shower got too hot, or too cold.... Room was very small and not laid out in a way to take advantage of best space possible. Pool was so small and NO JACUZZI. And no views.... No docking station for iPhone 5 or USB outlets
Hotel was clean. Staff was very friendly. The decor was modern and neat. Location was convenient. I made a special request (wanted a photo to be displayed in the room) when making the reservation and the staff did an excellent job with my request.
We asked for a room with a view, but our view was terrible. We were very disappointed with this. The room was also much, much smaller than I would've expected. I've stayed in tons of hotels and have never had a room so tiny. The shower looked cool in theory but in reality because there was no door, water leaked out onto the floor. The bathroom door, too- cool in theory, but if you value your privacy, it's not for you- it slides shut but doesn't actually close, so you won't have total privacy in there. Valet is $40 a night. Attached restaurant (Saltbox) had decent food but VERY slow service. Overall, not a bad place to stay, but we found that what we experienced definitely did NOT warrant the price tag that accompanies a stay at this hotel. Next time we visit, we will be staying elsewhere.
Nice location downtown. Pet friendly
Absolutely terrible. We paid for a skyline suite. The room shared, SHARED windows with the pool area. Three feet from the king bed were massive windows from the pool area. People knocking on the windows, clean-up crew spraying a hose on the windows at 3am. Tons of foot traffic right outside of our room next to the pool. Upon check-in, we were not told there would be an event at the pool from 4pm until 3am!!! Bad move Palomar staff. Bad move. Never stay here again. Absolutely disappointing and ridiculous. Too bad. We have had positive experiences at the Palomar in Phoenix. Not San Diego.
I liked the big mirror in bathroom and a the bed was comfortable.
I didn't like that there was pee in the toilet on arrival. That there is no door for the shower. valet parking only. The salt restaurant in the hotel has the slowest service.
Our room was a decent size and clean. The bathroom is also a good size with a nice rainfall showerhead. Room service prices were reasonable. Pet-friendly room that came with a dog bed and bowls. Complimentary wine hour in the evenings and coffee in the AM.
We ordered room service a several times during our stay and every order always came missing something and/or would have a wrong item and it would take a while to correct the order. TV is small. No designated pet area. In a seedy part of downtown.
Booked a room, had a reservaton number, was very impressed with the appearance of the building, and then I got to check in...they found my reservation which was with a group of friends and all of our rooms were next to each other. Then I was told that at due to construction, they didn't have my room and could send me to their sister location, the us grant (not my style). All of my friends, even the ones who checked in after me got their rooms, right next to each other. I was sent a block away with my reservation and a $70 increase in price for a room that didn't even have the requested layout and then wanted to charge me for Internet in my room. The hotel loomed nice but this experience was not acceptable. Think twice before booking.
The front desk and valet staff were courteous and helpful. I would stay there again and recommend this property to my friends and family.
Service and facilities were great!
I really enjoyed the text to retrieve your vehicle service for the valet services. The valet staff was very nice and friendly.
The swimming pool area turns into a night club after 8 P.M.
Nothing. We had a horrible experience.
Evening. From the staff to the broken refrigerator.