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Location. Makes Springfield a destination location. And I am not kidding. Architecture and heritage museum are worth a visit. Also, spa area is a great area and provides view by beautiful city building.
No, thank you Marriot for developing site that adds value to downtown. Special.
Very nice people working. Also great events in town.
Flight was delayed arrived early following morning and received friendly quick check in.
It was nice and quiet. My request for top floor was honored. Staff was friendly and gracious.It's right in the heart of downtown Springfield, easy to find and a real nice restaurant right across the street. Also an interesting museum.
I had to go to front desk and ask them to replace a soiled shower curtain. However, they were extremely kind and offered me a free breakfast for my hassle.
Breakfast and bar. Also the location of the hotel
Hotel employee at the Front Desk was super. 6th floor view of the theatre mural across the hotel. Spotless room and friendly housekeeping staff. Nice little amenities in bath, plenty of towels, actually decent hotel room mini coffee packets. I will b
The fountain out front had no water in it but there's most likely a mechanical reason for that and those things happen. Early AM door slams which is from guests but perhaps a door mechanism can soften the door swing? The free ear plugs helped.
It was clean!!!
There is a train track the runs next to the hotel. They give you ear plugs. It kept us up all night!!! Very expensive $--- for no sleep!
location was in center of depressed city.
Very comfortable and clean.
Near a train track with some noise at night.
Not much this time
Banquet hall booked a Loud band playing so loudly that it shook the floor and could be heard from our 4th floor room, we switched to 5th floor and could still hear itclealy. drunk neighbors slamming doors, loud drunk puking next door from 1am to 4am
Nicely furnished room. Friendly and helpful staff. Workout room.
Noisy people outside our room. This is obviously not the hotel's fault.
The hotel was a little difficult to find, however, that was not the most disappointing aspect of put stay. What was very disappionting was the lack of competence of the front desk staff. This was expereinced with both evening/ morning front-desk personnel
Great breakfast buffet
Train tracks right beside the hotel
The saff was warm and accommodating. Pool area was nice. Location very convenient.
Whirl pool wasn't working. Our room wasn't cleaned for 2 days. Though those 2 days were Christmas eve and Christmas day. They said they put letters regarding limited housekeeping in th rooms, we did not see one.
Staff was helpful and friendly.
When we got there we didn't have the room we wanted and it was not cleaned properly.
The train squealed thru the night... No breakfast of any sort = except for $8.99 ...
staff was very rude and belittling
Free internet did not work and I thought break fast was included but it was not
Definetly not pet friendly. Should take that off the list.
Hotel itself is nice, but prepare to defend yourself as you travel through the slums to get there!
Location. Note to travelers...skip Springfield and drive the extra 20 minutes to Columbus. Trust me on this one.
Ad indicated breakfast included, either continental or buffet (we were not sure which), but no breakfast without additional $20 or more.
Friendly and helpful staff
This hotel sits right next to railroad tracks. Our room as the end room closest to the tracks. Trains woke me up more than once during the one night we stayed. Also, the sheets on the bed seems to be the wrong size, or had majorly shrunken. Not good.
First room assigned had terrible odor, and had some kind of machine in it ti remove odor. Second room had slight smoke odor. Hotel is next to railroad tracks and noise from train disturbed sleep.
Trouble catching elevators, didn't have room I reserved so changed it 'too bad,so sad'. No parking
The room was spacious and well maintained. I also appreciated the quality of the mattress, the water pressure and the breakfast room staff. The location was ideal for my purpose.
The woman at the front desk repeated referred to me as 'the Priceline reservation' rather than by name, and stiffly explained that the reason my friend and I had one king size bed instead of two beds was that 'Priceline makes that mistake all the time.'
Creepy neighbor in adjoining room poked his head thru the connecting door between our rooms at 2 am! Complained to desk staff that adjoining door somehow was opened from the other room even though the door is only supposed to open from the room itself.
Hotel was clean and the staff was nice, the room service prices are ridiculous
The hotel is 50 feet from a train track, there is a 100 car freight train that passes at 2AM 3AM 4AM and 5AM. Unless you are a really heavy sleeper it will wake you up every hour on the hour.
I bid on a certain star and was upgraded without my knowledge. I was looking for a particular star rating because the hotels generally are on the interstate, offer free parking and breakfast. It was downtown, and didn't offer breakfast. I used Hotwire
My first stay in Springfield and a very blustery cold weekend, the hotel and my room were warm and welcoming. Everything was spotless and the amenities (workout room, restaurant, etc.) were excellent. The price, location and room was ideal.
who knew? this small, aesthetic hotel is surrounded by gently splashing fountains, and across from a landmark 19th c building. the bistro food and service were both first rate. hotel is decorated with pizzazz in a colorful provencal theme. if i am ever in the area for business again, i will stay here for sure.
We visited in June 2007 and had a room with a king-sized bed and sofa. The bed was especially comfortable with several pillows, which was nice. Everything was clean. We had a weekend package that included a complimentary breakfast. The restaurant area was very nice with excellent service. We also utilized the concierge service for some directions regarding the nearby ''rails to trails'' bike path near the hotel. The front desk staff was very helpful as well.