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Situation de l'établissement
En choisissant l'établissement Hilton Palm Beach Airport de West Palm Beach, vous séjournerez dans le quartier des affaires et à quelques kilomètres de Musée de la sciende de la Floride du Sud et Palm Beach Zoo at Dreher Park. Cet hôtel se trouve tout près de National Croquet Center et Club canin de Palm Beach.
Les 245 chambres de l'établissement vous invitent à la détente. Des chaînes thématiques et une console de jeux vidéo vous sont proposés pour les moments de détente. Les salles de bain comprennent des articles de toilette gratuits et un sèche-cheveux. Les équipements et services offerts par l'établissement comprennent un téléphone, mais aussi un coffre-fort et des journaux gratuits en semaine.
Loisirs, Spa, Prestations Premium
Les infrastructures de loisirs offertes par l'établissement et comprennent notamment une discothèque, une piscine extérieure et un bain à remous. Profitez-en ! Parmi les services et équipements offerts par cet hôtel vous trouvez également l'accès Wi-Fi à Internet gratuit, un service de conciergerie et une boutique de souvenirs/un kiosque à journaux. Rejoignez les attractions de la région en deux temps trois mouvements grâce à la navette gratuite.
Pendant votre séjour dans cet hôtel, profitez du restaurant qui sert le petit-déjeuner, le déjeuner et le dîner. Et pour combler tous vos petits creux, l’établissement propose également un café. Si vous avez envie de vous détendre devant un petit verre, pas de panique, l'établissement abrite un bar salon et un bar en bord de piscine.
Affaires, autres prestations
Les équipements et services proposés incluent l'accès gratuit haut débit à Internet (par câble), un centre d'affaires ouvert 24 heures sur 24 et un service de location de limousine/berline de luxe. Si vous devez organiser une réunion à West Palm Beach, faites confiance à cet hôtel qui dispose d'espaces événements mesurant 929 mètres carrés et comprenant des espaces de conférence et des salles de réunion. Une navette vers et depuis l'aéroport est proposée gratuitement (disponible 24 h/24).
Hospitality, staff and cleaness
Food and drinks are too expensive
TV signal was erratic and half the time didn't work at all. Bathtub was chipped and gross. In room coffee was terrible, and you should at least offer a free continental breakfast for the price we paid.
shuttle from airport 24 hrs and shuttle to city center every 2 hrs
No microwave in room. Pillows were flat.
The service and friendliness of the staff.
Pool, restaurant & location
coffee should be offered in the main lobby for the guest
lanai barcourtesy van drivers were excellent
not enough towels in room..it was average....would have liked hourly service from hotel to city place and perhapss more definitive pick up time
Location was good, pool area was nice, ---the bartender was friendly.
Broken elevators one night meant climbing 9 flights of stairs. Evening front desk staff not very helpful.
The rooms were nice and clean. I very much liked that the AC thermostat control was on the wall and was not one of those noisy window units. This AC did a much better job of controlling humidity (key in FL), which made the room much more comfortable.
No complaints at all.
In room refrigerator running all night. I know better. I should have turned it off before I went to bed.
good sized rooms, good parking, location
bad coffee in the room
shuttle to downtown West Palm Beach
Nice pool and Spa Nice location
I saw little antz on the tabel
I was initially placed in a room right outside the elevators and ice machine. I could hear everything. I called the front desk, and though it took a little while, they switched me to another room with no hassle.
I could hear everything in the next room and even more so in the hallways. I thought someone was trying to enter my room in the middle of the jight but it was the room next door.
Location and staff did not seem very knowledgeable. One staff member was not very friendly or helpful (Woodson). It seems the Bellhop was the most accomodating (Jeff). Called the front desk at night for towel and guess what I am still waiting.
The room size, amenities on site and the staff were very professional, friendly and helpful.
The position especially when you are travelling early in the morning, very convenient
you don t offer tea for those who cannot drink coffee in the hotel rooms. No breakfast offered
lower level staff at both hotels were gracious.
Location and local shuttle service.
The hotel could not find my reservation. It took almost an hour to sort it out.
location - outdoor area- simple food selection
like many hilton hotels, no bar in the bathtub to help steppng in and out to avoid slipping. noise of AC in the bathroom. light bulbs either missing or not working -
Beds were comfortable
They stated they were overbooked and tried to move us to another hotel.
The hotel's pool area is really nice. Tiki bar is nice as well.
The staff could have handled the full hotel better. Ran out of towels. Problem with bill. Stay away from the 15 dollar continental breakfast - not worth the price.
The location was easily accessible.
The rooms in thie Hilton are old. It was very Golden Girls, felt like I was at my Grandmothers house for the night. Bed is hard.
Really nice hotel. Well located. More than enough for the business traveler . Its next to the highways, airport 10 min away from the ocean. The rooms were nice, staff pleasant
Enjoyed our stay, shuttle to airport was right on time.
I was very disappointed with this hotel. The pictures on the website made the hotel look better than it actually was. It did not help that we stayed during a weekend when there was an anime convention--I have no problem with anime, but the crowd was young and very obnoxious and completely overran the hotel. I was also aggrevated that the hotel restaurant only offered a high priced buffet for lunch and the alternative was to eat at the bar. The service at the bar was horrible and the food only mediocre. We later ate dinner in the restaurant and that was very good as was the service at that time.
The drain in the bath was a bit slow but overall a nice place. Good location for the airport traveler, free parking, The high point was the bed sheets and pillows which were of high quality. I would stay here again.
This was my first ever trip and plane ride and I was by myself. So, naturally I was nervous. But, the staff here incredibly nice and calm. Everyone was pleasant and smiling. The rooms were so clean and the pillows rocked. Lol. It was an AWESOME experience. I'm definitely come back to this hotel next year.