Points négatifs : Type of vehicle that was reserved was unavailable. Additional charge due to being in the same state. Staff was uninformed, slow to help, and confused. The first vehicle that was attempted to be rented had the rear bumper hanging off partially.
Points négatifs : Price.
Points positifs : Drop-off was super-easy and fast. Value was incredible!
Points négatifs : Checked the owner's manual to understand a warning light that was on and frequently beeped. (So glad there was a manual in car.) Minor inconvenience regarding a safety feature of the vehicle, but probably should have been caught and corrected before rental.
Points négatifs : This was a hot mess all the way around. Got there and they did not have the car size I requested. They asked if I was ok driving a mini van, when I said no they informed me that was all they had. Why ask if it's ok when my choice is that or nothing? Guy checking me in was rude rude rude. When I returned the car, also rude. Said they would email me my receipt, which never happened. I'm not sure how this type of customer service is tolerated by Advantage- DO NOT rent here :(
Points positifs : The staff was very courteous and professional. Rosa was particularly helpful in fixing a potential issue. Thanks!
Points positifs : The staff was great
Points négatifs : They could have inspected their cars better.
Points positifs : The agree on price was lot more than what was online
Points négatifs : If you honor your pricw quate
Points négatifs : The car had quite a few miles on it and we were the last to rent it.
Points négatifs : No hidden fees.
Points positifs : Easy and smooth process.
Points positifs : only people who are working in parking lot
Points négatifs : faster service & ordinary cars
Points négatifs : We had a guest speaker coming into town. I made car rental reservations a few months ago. When he arrived in Atlanta the Advantage Car Rental computers had been down for four hours and he wasn't able to get his car leaving him to try and find another company. Not good.
Advantage possède 1 succursale à College Park. Consultez notre carte des succursales Advantage pour trouver celle qui vous convient le mieux.
Non (selon nos données)