Avis des clients
Note globale
5,9
Correct
Basé sur 81 avis
Note générale
6,1
Embarquement
5,9
Confort
6,0
Équipage
6,6
Divertissements
5,0
Restauration
5,1
Passer directement au contenu principal
Avis des voyageurs pour Aigle Azur
Avis récents
- Tous les avis
- Positifs
- Neutres
- Négatifs
-
3,6
Points positifs : Time of the flight, service in the Paris airport Good food and beverages in the return, delay both ways
Points négatifs : No tv screen, food was not at all delicious in the going to Paris, no comfortable chairs
avis de
-
8,0
Orly to Berlin
Points positifs : Very clean airplane and orderly boarding and disembarkment.
Points négatifs : Allowed people to violate the one carry on rule. Some had two or three bags that they placed in overheard leaving no room for others. Very frustrating. If you’re not first on the plane there will be no room for you - even in the preferred seating ares.
avis de
-
8,6
good value for money
Points positifs : On time flight from Paris to Berlin, smooth boarding, friendly crew and good value for money for the airfare
Points négatifs : None
avis de
-
4,6
Scammers Aigle Azur
Points négatifs : Horrible conditions for luggage - we tried to buy an extra bag of 23kg in advance, so we pay 50% only, but apparently they are not interested in that, payments don't go through. Therefore we had no choice but to pay 70Euro for a single bag, almost the price of the ticket .. Ridiculous and disappointing. It is the second time it happens with that airline, not going to use it anymore .. ever.
avis de
-
2,0
What a nightmare
Points positifs : Nothing at all
Points négatifs : We had our boarding passes and claimed couldn't check us in because couldn't find us in system. We had a receipt to pay the bags online and woman wouldn't look at it or even acknowledge it or accept it and re charged us double for our baggage an overall nightmare will never fly this airline again
avis de
-
4,8
worst airline customer service!
Points négatifs : I bought extra baggage service and my credit card was debited for 40 euros 2 weeks before the flight. On the day of the flight I logged on to make sure I actually have the extra baggage, turned out my account doesn't show it. So I buy another extra baggage thinking that there must be a mistake, and my card was debited again. In the airport, I was told that the system does not show any extra baggage and that I have to pay 200 euros as a penalty! After I protested, I was given a number to call to fix the issue. I tried calling for 20 min with no answer. The employee then tells me "Oh there's no-one there on Sundays" Which he failed to mention when he gave me the number. So we came to the agreement that I have to pay an extra 40 euros because the boarding time was getting close. The next day I try to call with no answer, I send an email with no answer! I was charged 3 times for one extra baggage with no response to my complaint. Not only lousy but absent customer service!
avis de
-
2,0
Points négatifs : Retard
avis de
-
4,0
Points positifs : les personnels sont très gentil
Points négatifs : retard du vol
avis de
-
10,0
Excellent Aigle Azur
Points positifs : The Flight Deck and Cabin Crew were very professional, aircraft was clean, boarding smooth (full complement of passengers), arrival on time.
Points négatifs : Absolutely nothing to fault.
avis de
-
8,3
The flight very nice and the food nice
Points positifs : Taken us by bus as the cool weather and the people used satires to go down to take the bus
Points négatifs : What every said in the first time with regard the taken bus I hope the company change this way by using the bridge
avis de
-
2,0
Flight delayed for more than 2 hours.
Points négatifs : Resulted in missing the train to Lourdes & paying €151.90 for another train ticket.
avis de
-
6,0
Okay.
Points positifs : We flew from Porto, Portugal to Paris. The tourist information at the Porto airport was very helpful. The airline did provide some food!
Points négatifs : The website was very confusing. I had a difficult time figuring out whether or not I had to pay extra to check a bag leaving Portugal. My husband and I had wine and olive oil in our baggage so knew we could not carry on our bags. A fellow passenger, much younger than I, found it impossible and ended up paying twice as much as he had to pay the "airport" price.
avis de
-
8,6
good value for money
Points positifs : On time flight from Paris to Berlin, smooth boarding, friendly crew and good value for money for the airfare
Points négatifs : None
avis de
-
10,0
Excellent Aigle Azur
Points positifs : The Flight Deck and Cabin Crew were very professional, aircraft was clean, boarding smooth (full complement of passengers), arrival on time.
Points négatifs : Absolutely nothing to fault.
avis de
-
8,0
Orly to Berlin
Points positifs : Very clean airplane and orderly boarding and disembarkment.
Points négatifs : Allowed people to violate the one carry on rule. Some had two or three bags that they placed in overheard leaving no room for others. Very frustrating. If you’re not first on the plane there will be no room for you - even in the preferred seating ares.
avis de
-
8,3
The flight very nice and the food nice
Points positifs : Taken us by bus as the cool weather and the people used satires to go down to take the bus
Points négatifs : What every said in the first time with regard the taken bus I hope the company change this way by using the bridge
avis de
-
3,6
Points positifs : Time of the flight, service in the Paris airport Good food and beverages in the return, delay both ways
Points négatifs : No tv screen, food was not at all delicious in the going to Paris, no comfortable chairs
avis de
-
4,6
Scammers Aigle Azur
Points négatifs : Horrible conditions for luggage - we tried to buy an extra bag of 23kg in advance, so we pay 50% only, but apparently they are not interested in that, payments don't go through. Therefore we had no choice but to pay 70Euro for a single bag, almost the price of the ticket .. Ridiculous and disappointing. It is the second time it happens with that airline, not going to use it anymore .. ever.
avis de
-
2,0
What a nightmare
Points positifs : Nothing at all
Points négatifs : We had our boarding passes and claimed couldn't check us in because couldn't find us in system. We had a receipt to pay the bags online and woman wouldn't look at it or even acknowledge it or accept it and re charged us double for our baggage an overall nightmare will never fly this airline again
avis de
-
4,8
worst airline customer service!
Points négatifs : I bought extra baggage service and my credit card was debited for 40 euros 2 weeks before the flight. On the day of the flight I logged on to make sure I actually have the extra baggage, turned out my account doesn't show it. So I buy another extra baggage thinking that there must be a mistake, and my card was debited again. In the airport, I was told that the system does not show any extra baggage and that I have to pay 200 euros as a penalty! After I protested, I was given a number to call to fix the issue. I tried calling for 20 min with no answer. The employee then tells me "Oh there's no-one there on Sundays" Which he failed to mention when he gave me the number. So we came to the agreement that I have to pay an extra 40 euros because the boarding time was getting close. The next day I try to call with no answer, I send an email with no answer! I was charged 3 times for one extra baggage with no response to my complaint. Not only lousy but absent customer service!
avis de
-
2,0
Points négatifs : Retard
avis de
-
4,0
Points positifs : les personnels sont très gentil
Points négatifs : retard du vol
avis de
-
2,0
Flight delayed for more than 2 hours.
Points négatifs : Resulted in missing the train to Lourdes & paying €151.90 for another train ticket.
avis de
-
6,0
Okay.
Points positifs : We flew from Porto, Portugal to Paris. The tourist information at the Porto airport was very helpful. The airline did provide some food!
Points négatifs : The website was very confusing. I had a difficult time figuring out whether or not I had to pay extra to check a bag leaving Portugal. My husband and I had wine and olive oil in our baggage so knew we could not carry on our bags. A fellow passenger, much younger than I, found it impossible and ended up paying twice as much as he had to pay the "airport" price.
avis de
Suivi des vols
Itinéraires proposés par Aigle Azur
Itinéraires populaires
Vol
Origine
Destination
dim.
lun.
mar.
mer.
jeu.
ven.
sam.
D
L
M
M
J
V
S
263
Paris
ORY
Oran
ORN
750
Alger
ALG
Lyon
LYS
712
Oran
ORN
Marseille
MRS
35
Paris
ORY
São Paulo
VCP
602
Berlin
TXL
Paris
ORY
36
São Paulo
VCP
Paris
ORY
607
Paris
ORY
Berlin
TXL
888
Pékin
PEK
Paris
ORY
274
Béjaïa
BJA
Paris
ORY
766
Oran
ORN
Lyon
LYS
273
Paris
ORY
Béjaïa
BJA
322
Faro
FAO
Paris
ORY
321
Paris
ORY
Faro
FAO
260
Alger
ALG
Paris
ORY
259
Paris
ORY
Alger
ALG
749
Lyon
LYS
Alger
ALG
711
Marseille
MRS
Oran
ORN
533
Marseille
MRS
Dakar
DSS
765
Lyon
LYS
Oran
ORN
241
Paris
ORY
Tlemcen
TLM
242
Tlemcen
TLM
Paris
ORY
534
Dakar
DSS
Marseille
MRS
708
Alger
ALG
Marseille
MRS
707
Marseille
MRS
Alger
ALG
316
Porto
OPO
Paris
ORY
264
Oran
ORN
Paris
ORY
315
Paris
ORY
Porto
OPO
231
Paris
ORY
Setif
QSF
232
Setif
QSF
Paris
ORY
718
Alger
ALG
Mulhouse
MLH
717
Mulhouse
MLH
Alger
ALG
644
Milan
MXP
Paris
ORY
643
Paris
ORY
Milan
MXP
887
Paris
ORY
Pékin
PEK
288
Constantine
CZL
Paris
ORY
287
Paris
ORY
Constantine
CZL
628
Beyrouth
BEY
Paris
ORY
516
Moscou
DME
Paris
ORY
734
Alger
ALG
Toulouse
TLS
627
Paris
ORY
Beyrouth
BEY
515
Paris
ORY
Moscou
DME
733
Toulouse
TLS
Alger
ALG
721
Marseille
MRS
Tlemcen
TLM
722
Tlemcen
TLM
Marseille
MRS
338
Funchal
FNC
Paris
ORY
337
Paris
ORY
Funchal
FNC
522
Bamako
BKO
Paris
ORY
521
Paris
ORY
Bamako
BKO
716
Constantine
CZL
Marseille
MRS
715
Marseille
MRS
Constantine
CZL
Meilleurs itinéraires de vol
Aéroports populaires desservis par Aigle Azur
- Aéroport de Paris Orly (ORY)
- Aéroport de Lisbonne - Humberto Delgado (LIS)
- Aéroport de Alger Houari Boumediene (ALG)
- Aéroport de Porto (OPO)
- Aéroport de Lyon-Saint-Exupéry (LYS)
- Aéroport de Marseille-Provence (MRS)
- Aéroport de Oran Es Senia (ORN)
- Aéroport de Milan Malpensa (MXP)
- Aéroport de Berlin-Tegel (TXL)
- Aéroport de Nantes Atlantique (NTE)
- Aéroport de Constantine Ain El Bey (CZL)
- Aéroport de Setif (QSF)
- Aéroport de Bejaia (BJA)
- Aéroport de São Paulo Viracopos (VCP)
- Aéroport de Bamako (BKO)
Coordonnées de Aigle Azur
- ZI Code IATA
- 0810797997 Appeler
- aigle-azur.fr Consulter
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