Points négatifs : When we picked up the car it was only half full of gas. We also we're not able to rent car seats for our twin two year olds. The counter person was pleasant but less than helpful. When we returned the car the counter person was awesome. I wish car seat rental options were available when reserving the vehicle.
Points positifs : Staff was wonderful
Points positifs : The staff at pickup and drop off were very friendly.
Points négatifs : Everything was great.
Points négatifs : I reserved a mini van 3 months ago and when I went to pick it up they didn’t have any. They gave me an explorer. That’s not what I needed. I needed a mini van. We had to change our whole vacation and it was terrible!
Points positifs : Polite, prompt, clean, less expensive. Very nice.
Points positifs : easy pick up and drop off, friendly and helpful staff.
Points négatifs : Old car, a bit musty and dirty.
Vehicle not available
Points positifs : I reserved a month in advance hoping to get the caravan reserved. They upgraded me to a pickup ( since I had a large item to transport) with a dis pint for not having available what I needed. They were very sincere about helping me get what I needed to replace the caravan
Points négatifs : The vehicle I reserved not being available when I had requested it a month in advance.
Points positifs : The car was great
Points négatifs : Found out upon my return that the car assigned to my car rental agreement was switched with another person who had my same last name, and I had his. This placed several holds on my credit card for entire payments for a more expensive car than mine.
Points positifs : Good price online
Points négatifs : It said unlimited miles on line. But they had a limit of 750 miles for a week rental. I canceled the rental.
Any Chevy is not an Altima
Points positifs : Location
Points négatifs : Ultima or similar was a chevy malibu... there were much cheaper offers for chevy rentals on kayak. I went with Alamo to have a nicer car, but did not get it.
Points positifs : The free upgrade.
The additional reminder emails
No hidden charges
Clear explanation of charges
Points négatifs : The pair of car keys were fixed together. Uncomfortably bulky in the pocket. They should be able to be separated.
Points négatifs : Car was very small for the cost
Alamo possède 1 succursale à Fort Wayne. Consultez notre carte des succursales Alamo pour trouver celle qui vous convient le mieux.