Points positifs : Nothing at all
Points négatifs : Never got the car and was charged full price!
Points positifs : Staff was nice when I picked up.
Points positifs : Drop off was easy, but pickup wasn't the best, particularly since I had hoped for a complimentary upgrade and/or an advertised only $1 per day upcharge for a minivan. None could be provided
Points négatifs : Total cost proved expensive for a week's rental.
Points positifs : the staff was very nice, very helpful and kind personality. Car is clean and nice.
Points négatifs : more options of the car when we have to change the car. Our luggages could not fit in Nissan rogue sport, and we would like to change to another car, but there was no choices left only to upgrade to bigger car and end up we have to pay higher.
Points positifs : Drop off was good,shuttle prompt in plenty of time.
Points négatifs : Counter wait was long, instructions not clear on which was my car. I did not know that I could choose my own car, and would rather have one assigned for me in a specific location. Travel is stressful enough, I need more accommodation for my age and physical condition. In other words, better customer service, which is lacking everywhere these days.
Points positifs : The staff was great and it was very easy to pick up the car. The shuttle transport was seamless.
Points négatifs : The rental smelled like someone smoked a pack of cigarettes with the windows up, so it was very unpleasant driving around in the car.
Points positifs : Pick-up and drop fast and easy. Clean car and ready to go!
Points négatifs : Everything was perfect
Points positifs : My pickup went well. Great communication. Helpful insight.
Points négatifs : Drop-Off was a complete mess. Drop-Off procedure poorly marked. Business was VERY busy (which is great) but because things were so poorly marked, chaos ensued. Guest/Temporary parking is dangerous. You enter and exist on a one way, which drop-off buses also use. I was charged for gas on a full tank
Points positifs : Everything
Points négatifs : Nothing
Points positifs : Very friendly and very easy
Points négatifs : Honestly had a great experience
Points négatifs : Pick up was a bit crowded and didn’t even see an attendant for almost 5 minutes to know if someone would come soon.
Points positifs : Very courteous staff and new car
Points négatifs : Shuttle was a bit dirty
Alamo possède 1 succursale à Windsor Locks. Consultez notre carte des succursales Alamo pour trouver celle qui vous convient le mieux.
Non (selon nos données)