Points négatifs: I still do not have my receipt...they couldn't provide one.
Points positifs: The first room we were given had issues, broken door knob, not a working refrigerator & we called down to front desk and he said, 'that's not right I'm gonna get you a new room."...
Points négatifs: The pool was not the cleanest.
Points positifs: Hotel wasn't packed at it was comfy. But I had ac problem but they were going to accommodate my family to another room but I said no due to it being 230am and I have babies. Room did finally cool ...
Points négatifs: The ac seemed to reset itself and it got very uncomfortable and hot in the middle of the night.
Points positifs: very nice staff bft excellent very clean
Points positifs: breakfast was OK
Points négatifs: front desk was not very helpful,
Points positifs: Breakfast was delicious Room clean, staff very friendly :)
Points positifs: Very good breaskfast the oatmeal was my best :)) I love it ... the wifi Casue I can listen to my pondora while I got dress and don't needed my data use...
Points négatifs: I don't know if I had book my room with a tub ...so couldn't soak in tub after the workout and I think you all need to have some kind of fresher in all the rooms it did have a smell in the ...
Points positifs: welcomed with a smile super nice staff and the cleaning ladies are super sweet
Points négatifs: our TV was not working
Points positifs: The staff was excellent. Very friendly, accomadating and offering help in anything and everything.
Points négatifs: Breakfast basically ok. Egg omelets are always in my opinion overcooked. Super toasted & because of that seem rubbery. Other than that the rest of breakfast was good. Breakfast is basically same everyday so went elsewhere to eat.
Points positifs: I had problems with the air conditioner leaking. The staff assisted with getting me a new room quickly. The staff was so helpful and made my stay very enjoyable.
Points positifs: Very clean rooms. The pool was also very clean. The service was great.
Points négatifs: I liked everything.
Points positifs: Nice breakfast; good location. The staff was friendly and helpful.
Points négatifs: The room was too cold....freezing! When we arrived, the AC was set at 62. We immmediately turned it off; the next day when we returned, the AC was set at 68...somewhat better, but, again, we turned it off. The room was never really comfortable.
Points positifs: Hotel staff went above and beyond. My family and I were in town for a funeral. The staff, particularly , displayed exceptional customer service. Thank you so very much!!!
Points négatifs: Room was a bit humid.
Points positifs: Breakfast was great--there was a variety of foods to eat and all was very tasteful. The lady that was there to help make the pancakes was a jewel! The staff was very accommodating when my son (in ...
Points négatifs: We had what they called soft pillows, but they really weren't soft. It was ok.
Points négatifs: No bottle opener in room. Your awesome staff helped us out.
Points positifs: Convenient and a safe place for a female yo stay as lone
Points négatifs: People are noisy... Maybe insulation of doors would be better, had some rest stains all over tub and sink.
Points positifs: Room was close to parking
Points négatifs: To far fromamenities
Points positifs: Great breakfast included! Very friendly staff.
Points négatifs: Carpet felt wet due to the humidity.
Points positifs: Great location to our jobsite. Very clean. Excellent staff!
Points négatifs: No
Points positifs: Great room, friendly staff,excellent stay.
Points positifs: Close to chiles
Points positifs: Nothing, hotel was terrible
Points négatifs: Poor staff and rooms have a smell!
Points négatifs: Sausage, bacon, or ham with breakfast
Points positifs: Staff was friendly and professional. Excellent breakfast with many options.
Points négatifs: Pool was closed for cleaning and repairs for two days
Points positifs: We loved being on the top floor with vaulted ceilings. This made the room feel twice as expansive.
Points négatifs: The room has towels for three people, so we immediately had to walk down to the front desk to request a towel for our 4th person. We were required to sign paperwork just to obtain the extra towel. ...
Points négatifs: Bed bugs roaches ... staff charged me 3 times .. I had to clean the pool myself
Points positifs: The bed was comfortable. The young man at the front desk was very friendly and helpful.
Points négatifs: The pool was closed.
Points positifs: The service
Points négatifs: No
Points positifs: Took grandbabies and they loved the pool
Points négatifs: Everything was great
Points positifs: Good selection for breakfast. The housekeeping was excellent!
Points positifs: The food was good and they had a decent variety.
Points négatifs: They refuse to give me a receipt after my stay.
Points positifs: Clean rooms and comfy beds
Points négatifs: The breakfast was cold
Points positifs: Everything was great. Donald was very friendly and professional.
Points négatifs: Nothing
Points positifs: Everything was great. Staff, check in, room, check out. I was immediately emailed from general manager about the 'concern' of the mattress. I will be staying there again.
Points négatifs: The only thing, and it is really not the local hotels fault, is the KS bed I had was hard as a rock. I understand that is company issued mattresses; however, very hard.
Points positifs: The staff was very nice and responsive. Housekeeping did a great job.
Points négatifs: The room had a very musky/moldy smell. I had to keep the AC on very cold to keep the smell from coming back. I traveled by myself and as a female I would not stay here again.It's in a very remote/industrial area of Alice and I was not comfortable staying.
Points positifs: The location was convenient for my purpose for visiting Alice.
Points négatifs: My room was more like a 1+-star facility than its posted rating. The room had a faint musty/urine-like odor, which was obvious whenever I entered the room. I did NOT alert the staff, because no one was at the counter when I returned to request a change.
Points positifs: My room was very clean. The cleaning lady was doing a very good job.
Points positifs: The location was good, but the room was not worth $89
Points négatifs: We were there for a funeral service in San Diego, Texas Friday and Saturday and expected at least a Continental breakfast at the motel before we went to stand in the hot sun all morning. The doors ...
Points positifs: Room was too hot air condition didn't quite work tv didn't have cable only 3 channels worked pool was super dirty water was very green
Points négatifs: Room was too hot air condition didn't quite work tv didn't have cable only 3 channels worked pool was super dirty water was very green. The water from the shower very little water came out
Points positifs: The breakfast was awesome & the bed was extra comfy
Points négatifs: I didnt like that i could see the drive way once it got dark.
Points positifs: Room was nice for the price
Points négatifs: Could smell cigarette smoke
Points positifs: Coffee
Points négatifs: Paid for pool view, was in rm. 120, 2 doors from pool.
Points positifs: Easy checkin, staff were great. Room clean, need a new mattress but would stay there again
Points négatifs: Mattress
Points positifs: Breakfast, although I missed it!
Points négatifs: Parking lot has bumpy road area.
Points positifs: They put us in a room close to a door so we could enter and exit fast. Although the room showed signed of age and need of repair and more updates it was clear. They made the room daily. The Staff were...
Points négatifs: It needed updating and given a new fresh look. The pool wasn't clean. The grounds were mowed but it needed some attention. The parking lot could be resurface. The hotel is on the wrong side of ...
Points positifs: I wanted to kidnap tge mattress. We both hadcthe best night's sleep ever in a motel!!
Points positifs: Beds and pillows were comfy, staff was nice
Points négatifs: Not clean enough, outdated... The hallway smelled even the sheets smelled, saw dead cockroach in the hall and inside the pool! It's too pricy for
Points négatifs: Outdated and hot room
Points positifs: Easy to locate.
Points négatifs: Looked cheap,smelled dingy and breakfast nasty
Voulez-vous définir comme devise par défaut ou pour cette visite uniquement ?