Days Inn Austin/University/Downtown

bien situé pour l'hôpital

Points positifs : Pratique pour un membre de la famille à l'hôpital. Le personnel était très sympathique. Il y a beaucoup de parking facile.

Points négatifs : La chambre n'était pas propre - il y avait une odeur. Heureusement, les draps et les serviettes étaient propres.

Points négatifs : Il y avait des insectes dans la chambre.

Points positifs : Hôtel bon marché

Points négatifs : Internet ne peuvent pas être connecté

Infested with Bugs!

Points positifs : James, the courteous, helpful night staffer was wonderful. Even brought me a bike tire pump. Pretty room decor upon first appearance. Nicely updated, uncluttered design. Housekeeping management Maria did come to the room, and was very sweet and surprised by the bug issues.

Points négatifs : Not joking. I awoke to 3-4 small and medium ROACHES + 1 small flying insect appearing between 2AM and 6AM, coming out in all different areas of this otherwise lovely looking room. Still cannot Believe it, but my pics confirm. Of course, I could not sleep in as originally planned and Had to vacate immediately/early before my full paid-for time. Feared for a while that bugs may have gotten into my belongings/suitcase. Could not afford any insects to appear during my business conference that day. Still shocked and grossed out. Have Never seen this before. Disappointed that I was lulled into a false sense of security by the remodeled look of room. Though I sprayed everything with Lysol disinfectant before falling asleep, as my momma taught me, I actually slept there. Did not discover a problem until I awoke about 2AM. Still can't shake how bold and comfortable these bugs were with light and humans. Manager did say I would receive a refund. When I inquired, he then offered a 50% discount on my next stay. (Wait for that.) He simply did not seem surprised. I am still waiting for refund past the 3-5 biz days he said it takes. Would have been best to refund me instantly, even if cash.

Gross

Points négatifs : Everything you could imagine was dirty, from the bathroom with black mold in it to the sheets and pillow cases with someones hair and makeup stains. The mattress was wallowed out in the middle, the bottom sheet wasn't fitted and was to small to be tucked in