Points négatifs : There weren't any cars initially when I went to pickup my car because they were being cleaned. Shortly after checking in though, more cars became available.
Points négatifs : Avis at Kalamazoo Airport was great. Quick and friendly.
Points positifs : Pick up was easy
Points négatifs : The first guy I dealt with wasn't helpful and even if I initially made an earlier reservation, he said a vehicle wouldn't be ready for several hours.
Points négatifs : The number of vehicles available to choose from - it was two.
Points positifs : So easy! Friendly fast and no line!!
Points positifs : Courteous and fast check out.
Points négatifs : No cover when turning the car in, it was raining
Points positifs : NOTHING, I was disturbing the clerk because he was reading a book which was much more interesting than dealing with customers! Like so many of "Customer Service Specialist" today, he was so well versed he what he couldn't do yet had no clue as to what effort he could make. He was so busy working that he didn't have time to do his job.
Dealing with the young lady that came in later was an experience. How is it that we hire so many people with English as a second language that is it almost impossible to communicate in out own country.
Really quick check-in. Trouble with the car was worked out quickly.
Points positifs : The check-in was lighning fast and they didn't go through the whole rigamarole of offering refuelling options which are too expensive and insurance I don't need. Minimum legal liability was included. I'd thought this was the case with all rental agencies, but it isn't; Avis was a big money-saver compared to a cheaper agency I used in LA.
Points négatifs : The first car I got, the thermostat / audio display didn't work. It was remedied quickly, as I quickly got another car of the same model.
Rental for a day
Points positifs : It is so easy and pleasant to pick up a car in Kalamazoo from Avis
Points négatifs : This particular car didn’t have an arm rest for the driver. I’m glad I didn’t have a really long drive I was given an upgrade and I think I would have been fine with the car I had reserved
Points positifs : Counter attendant was exceptionally friendly and fast.
Points négatifs : Car was dirty and smelled like someone tried to cover up cigarette smoke with a nasty air freshener. So we had a mixture of old cigs and cheap air bomb. Also, the car had not been vacuumed or washed. For our 10-hour drive, I washed off all the windows, headlights, and tail lights.
Points négatifs : They did not have any cars, despite multiple calls in advance to ensure that the large SUV we reserved would be available for our move. Luckily, we made a separate reservation at Hertz as a backup and they had the vehicle we needed without any problems.
Avis possède 1 succursale à Kalamazoo. Consultez notre carte des succursales Avis pour trouver celle qui vous convient le mieux.