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I paid for quite a sum and it was definitely NOT worth it. Check-in problems I promptly made it to the hotel at 2PM for check-in and all were prepaid through Kayak. The front desk said that my reservation was not logged in their system and they had to check how they can accommodate our family. After 1.5 hours of waiting, they finally gave us a room. Small room, ridiculously small windows Baguio is known for its picturesque views and having no view of it defeats the purpose in staying at this city. To illustrate, the windows were about six inches in height and 5 feet in length. You can barely see anything! To make matters worse, the windows were positioned at the corridors with no real outdoor view. No facilities Aside from a small lounge and the restaurant (and playground), that was pretty much it. You'd be better off staying at a transient house maybe. Overpriced This room comes with no view, no air-conditioning. What more can't you ask for??
Staff members exceeded our expectations, they were friendly, courteous, attentive. World class services indeed. The location was superb, very relaxing, cozy & homey feel. My husband was delighted, I was proud of myself for choosing this hotel. None at all
Cleanliness especially the bathroom it's very poor and exhaust fan in the bathroom is too noisy.
Best Hotel in Baguio from our viewpoint! Many reasons we consider Hotel Elizabeth to be Number 1. Among these are the friendliness and competence of Hotel Elizabeth staff led by Resident Manager Anne Garcia. Anne found out that my favorite breakfast is poached eggs on toast and she had this specially prepared for me even though breakfast is buffet. All the staff (and I really mean ALL the staff) met all our needs and quickly and always with a genuine smile! The place is filled with beautiful things. The colors are relaxing. The best word I can think of is "class". It is the kind of class that money can't buy. It is the special care put into every item, plant, garden, entrance, lobby, restaurant etc. etc. etc. I am from Hawaii and we have many beautiful hotels there that I have enjoyed. However, truthfully I can honestly say, none top Hotel Elizabeth for it's all around beingness and friendliness that is honest and sincere! Needless to say we will return again and again to Hotel Elizabeth!
The competent, helpful and very friendly management and staff! Nothing.
The place was beautiful, staff were wonderful and they have the best kaldereta ever. I would definitely go back to this place and recommend it to friends and family. None so far
We liked the place, the hotel and the location. We missed the restaurants.
centrally located, helpfull personel, great breakfast drinking water in the rooms would have been nice
Courteous staff, clean rooms and surroundings. No swimming pool
Good sized family room we could fit ourselves plus 4 teenagers in. Could obtain your free breakfast up to 9 PM! We didn't have to get up early to eat if we didn't want to. Getting woken up early one morning and told to move my car because the security guy didn't have me park it correctly the night before. Very limited breakfast. No view in the family rooms.
Staff and service shower head needs to be replaced
I was woke at 07.00am for some reason i asked why this happened and never got a answer form any of the staff which i am still waiting for and will never get so i wont be back.
i just did not have any idea as to where really the hotel was located as we arrived at nightfall and the Baguio City streets are really very poorly lighted. But after asking around, we found the El Cielito Inn. I consider the location good after all. And for such a short stay that we had, the Inn is very reasonably priced and the amenities are very fair. I would really recommend this hotel ! I think that the personnel in their restaurant should have more training as to how they should serve and how they should present the food.Also, the personnel should be more knowledgeable about the set up of their restaurant and how to deal with credit cards etc......