Comfort inn in Baltimore
There was only one person working the counter so it took almost ten minutes to check in. They charged 3 for a little bottle of coke. In the bathroom there was specks of God know what an the walls. The way the shower curtain rod was hanging the curtain didn't close on either side so water got all over the floor. Then go down to the lobby to get breakfast and find out that you had to walk across the parking lot to the best western and that's where breakfast was being served. I'll never stay there again.
Older property that is okay
The bed was comfortable and the room was clean. Check-in was easy.
The room number outside the door was gone and it was difficult to find the room. We did find the number penciled on the wall. The electric was poorly set up. At the desk there was a lamp with 2 outlets that the TV and refrigerator utilized. So iI had to extend my computer plug across the room to an outlet that was controlled by the light switch. Not knowing that the charge in my computer died. I had to use the outlet by the bedside for the the coffee pot. The walls are thin and voices and TV can be heard.
You get what you pay for
Staff: staff was wonderful very curious, helpful and friendly. We were given an early check-in and great information for our sight seeing in DC.
Cleanliness: rooms were disgusting. The first room we were given had dirt towels, the beds looked sat in and the trash bin in the bathroom was full. The second room had a crusty stain on the bed cover and the bathtub was full of hair. We asked to take shuttle to train station and after waiting for 30 minutes we were told it was down and they ordered us a taxi. This delayed our day trip greatly. Poor guy at front desk was alone handling the phone, maintenance calls and guests walking up to desk. It took him forever to get a chance to call us a taxi.
The staff are very pleasant.
My card was charged three times for this stay. I was informed that the facility automatically charges $50 incase there are damages to the room. I was told the money would be refunded in 3 to 5 business days. Well today makes day 7 and I still have not received my refund. Oh I almost forgot, if you don't eat breakfast within the first hour that it is served, you will not have a hot breakfast.
Stayed here during a nightmare trip trying to get to Germany. I was stuck in Baltimore for three days and the Comfort Inn was the only thing that was right. Very friendly staff and very understanding when I sat in their lobby crying about my horrible trip. Super comfy room. My only issue is that it took the shower almost 20 minutes to go from lukewarm to hot. I would definitely stay again.
Salle de petit-déjeuner
Belle chambre, personnel désagréable
La chambre était propre.
Le personnel était désagréable et antipathique. Les gens de la réception étaient horribles.
nice but had some problems
When my group of friends and I arrived we found the hotel flooded but they quickly found us a wonderful replacement hotel for the duration of the stay.
Didn't really get to see the hotel besides from the outside
Se trouvant à Baltimore (Brooklyn), Comfort Inn & Suites BWI Airport est à moins de 10 minutes en voiture de M&T Bank Stadium et de Stade Oriole Park at Camden Yards. Les équipements et services proposés incluent l'accès à internet gratuit à Internet, un centre d'affaires et des journaux gratuits dans le hall. Si vous devez organiser une réunion à Baltimore, faites confiance à cet hôtel qui dispose d'espaces événements mesurant 139 mètres carrés et comprenant des espaces de conférence et des salles de réunion. Une navette vers et depuis l'aéroport (disponible 24 h/24) et une navette vers le terminal des paquebots de croisière sont proposées gratuitement.
Basé sur 1 344 avis
Les politiques varient selon le type de chambre et le fournisseur.