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Room was large. Staff called regarding check out at 11:01. Sent someone over at 11:10. Never have had a hotel / motel enforce check out like that. We were getting our things to leave at 11am when they called. Not worth the price at all. Much to expensive for a simple motel.
Hôtel... Qui est en fait plutôt un motel bien dans le style américain, est très sympa. Le rapport/prix est plus que correct et sans surprise. Nous y avons passé une nuit plutôt calme et agréable. Le petit déjeuné qui reste plutôt correct, demanderait à être plus complet en y proposant des jus de fruit par exemple!!!
Etablissement décoré avec soin , situé à quelques pas du centre ville, trés propre.
Le petit déjeuner compris, pris dehors est très agréable. Le bruit de la clim.
Excellent Frendly Staff and Top Quality Hotel
friendliness and adaptability of staff
Our room (Berkshire King) was fantastic. It was huge and very luxurious. The bathroom which included a jacuzzi tub and 2 vanity sinks was also very nice. We looked forward to the freshly baked chocolate chip cookies that were delivered to our room every night as part of the turndown service. Hotel staff was very friendly and helpful. We also enjoyed the iced tea and pastries in the lobby every afternoon. I definitely recommend this hotel to anyone who wants to stay in Williamstown. Carpets(both in the room and the common areas) need to be cleaned.
Size of room. Surprise fire alarm after going to bed.
everything was superb, as always. There is no other place I would consider staying in the area.
Large room, good amenities provided, helpful staff, good location A little dated, but not a deterrent to staying there
The staff went out of their way to be accommodating and pleasant. I would have liked it if the desk was able to give restaurant suggestions.
Location--easy to find and close to our venue Room was the smallest ever encountered in years of travel--maybe large enough for 1 person. Microwave location made it impossible to hang clothing. Took a long time to adjust water pressure and temperature in shower. Lying in bed it was obvious someone had begun painting the ceiling and not finished the job. Really!? And why would someone hang two copies of the same framed print in a room?
Nothing, DO NOT GO HERE. Someone tried to open our door in the middle of the night. Management was nowhere to be found. I knew it was just a budget motel but the place is beyond unsettling.
nice location to everything, very easy to get to, staff was friendly, rooms clean not really, for a me the accommodations were fine, some people may have not liked the 'need to spruce things up a bit' appearance...the only negative I can say is that there needed to be a light over the bathroom sink..
Friendly staff, clean, functional room and close to downtown. The walk back up the hill was a bit of a cardio workout.
Great staff, good location. No.
I did not get to stay at the hotel due to mechanical problems on my car and had to get a ride . I tried to cancle on line but was unable to. I called and got the manager -_(_who was on a cell out of state) and said he could not help me that i had to go to price line. I,m a senior with limited funds and had to call my bank to stop payment on the card.I dont think I will use price line again after this experience even tho they had the lowest price.this was my grandaughters graduation and I was left up in the air, and when I did get a ride i stayed with my daughter at the best western which was not plesant and very tiring as they argue a lot so I had very little sleep so I was very tired the next day and did not enjoy my stay and had a charge of $25.00 to my bank I could not afford Sincery yours Sandra Dupuis ( age 70)
booked with your app at 10:40pm. Arrived 20 minutes later and no answer. If the staff is going to close, they need to not allow reservations through the app. We spent 40mins driving around trying to find somewhere else in the middle of the night.
Location Unclean, unfriendly No coffee 0 amenities
I appreciated the friendly greeting from the evening host. He and his wife had attended the same excellent play at the Williamstown Theater Festival as I and remembered seeing me. I did not like the sheets or the coffee, that had been standing for too long.
Cleanliness, outdoor ambiance, quiet. Had everything you need in a small space. Toilet seat loose.
Very accommodating! Superb hospitality!! Very welcoming! Wish they had ESPN, though they do have NFL Network!
It was the first time that I have found a bed at a motel to actually be comfortable. I would definitely stay there again.
The Laundry Room The breakfast area and the breakfast. The price at $142 was the most expensive that we have paid on our journey and the worse breakfast.
Comfy bed Old outdated
nothing! High rate relative to the standard.
Not one thing I hated everything about the place except the location nasty rooms and staYed one day and they kept 300 dollars of mine and didn't want to refund me anymore and I only stayed one night won't recomend this place to a homeless person unless its a storm out side. Hated every thing about it tell all to not stay there
Much less expensive then hotels in nearby Massachusetts
La salle de bains était propre. La douche marchait bien. Bon emplacement proche de la ville. Bon rapport qualité/prix. Relativement calme. Connexion wi-fi n'avait pas l'air de fonctionner. Il ne faut pas oublier d'emporter les vôtres. Le petit déjeuner n'était pas à la hauteur celui-ci comprend notamment. La chambre avait une odeur.
The free breakfast was excellent, and the restaurant the night before was extremely accommodating for dinner when we didn't have a reservation. The restaurant staff and the food were excellent. The room was poorly decorated in 1950's decor with a very unpleasant musty odor. Only 5 tv channels, The heat did not work. The temperature never got above 60 degrees all night long. Not worth the price we paid.
Our second visit to 1896. Staff pleasant and attentive to details. We chose the package with wine included. A bottle is delivered on your arrival. Nice touch after the drive. The Pub has a wonderful Chef and ambience! Great breakfast included. No.
Country charm, breakfast Musty
Great breakfast, wonderful ambience. Beautiful location. Plenty of hot water. Plowed out quickly following snow!! Lightning in room. Second visit, roimsvreslky need brighter lights.
Clean - the room was very clean. People - staff were all wonderful. Location - good base point to go out an explore. Food - the restaurant was excellent. Was not expecting the road to have so much traffic. There are 3 buildings - one has the pool and the trade off is you have to cross the road to get to the restaurant. Not a big deal, just wasn't expecting that.
Staff, pub. Claimed they had a heated pool...it was definitely not heated. Unusable as far as we were concerned. Charged $40 for 2 dogs. Should have listed this on reservations site. Only had 'may have additional charges for pets.'
Decent price, quiet, good location. I was charged twice at different rates with my name on another person's payment method, and now I'm trying to figure out how to get some of my money back for staying in only one room for one night. Online travelers be wary of the booking websites, try paying with cash or call hotels directly.
Location Noisy, room right on parking lot
Staff was extremely friendly and ready to please. For the money, my room had a fridge, micro wave, coffee pot, ant safe for valuables. This seemed to be a lot for the price I paid, which for that area, seemed to be a more than reasonable $$$ value. Weather didn't permit pool use, but it was there for my use if I wanted it. They are making attempts to be green. Several notices throughout the room made suggestions to help them in that endevoir. This inn is also within walking distance to eateries etc.,and a short drive to Williams College. Very convenient! I did not find it the cleanest of places. It wasn't terrible, but I could see things that needed improvement. Furniture was in need of some fixing...nothing dangerous, but some more effort to the smaller details in cleaning up the room would be beneficial. With that said, this was my second visit to this inn and I would go again. The friendly staff trying to please their customers make it a PLUS!
the room was good the heater kept the room at 76 so i had to put the air on
The prices of rooms are reasonably inexpensive. Staff is very friendly. Complementary breakfast was a nice added touch to our stay. We ran out of toiletries including toilet paper. One of our lamps had a broken bulb.
Nice beds! Microwave and mini fridge! Bathtub didn't have a stopper that worked but everything else was great.
Location, price. Heat seemed to be on. Noise level high.
it is a quiet time of year and the setting is peaceful,which i prefer for a much needed restful environment