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Beds Hard to get a drink a casino
The staff was awesome and the rooms were gorgeous. Sometimes the valet could be a little rude.
Nice rooms ! It was raining so it was nice to have more then one choice of places to eat in the hotel
Great hotel. The shower rocked. It was a walk in with 3 shower heads. Definitely showered more times than I needed to. I booked it through orbitz. They jacked up my res. I called them 3 times before before my stay and it was still jacked up. As for my experience at the hotel. I have no complaints they helped me and we got everything smoothed over.
We were very pleased with our stay overall. The room was perfect & the buffet was amazing!
The staff was very friendly. Nice location. Beautiful views Can't find any complaints
Room service was prompt , friendly , hot, generous & delicious. Had a beautiful corner suite w view of the marina.casino & pool staff were friendly and polite. Will definitely return.
Got upgraded to Suite level! Smells like smoke everywhere
Bel hôtel La piscine n'était pas ouverte
Les draps La façon dont on vous traite quand vous avez un problème
Les frais supplémentaires
Très bien situé, chambres romantiques Pas de micro-ondes ☹️
Tout le service
Ils ont une belle piscine et les équipements étaient bien. Les oreillers étaient comme si on dormait sur un mobilier coussins
Chambres confortables Il n'y a pas la comédie sur la TV
Les chambres sont modernes, accès facile au casino, spa, restaurants et !
Très accueillant et très chaleureux. Super expérience avec les repas, la piscine et le casino. Les chambres étaient belles et très confortables.
Dans l'ensemble, la qualité est en baisse
La cuisine La chambre avait une odeur terrible et la moquette était humide
Les chambres étaient luxueuses et propres. Le personnel était sympathique et serviable. La nourriture au restaurant, à côté du hall principal était très bonne. J'ai bien l'intention de revenir ici.
La commodité de tout dans un seul lieu. Le personnel était exceptionnel ainsi que sympathique !
Le personnel était extrêmement gentil et serviable ! Aucun reproche à lui faire !
Le personnel était sympathique et serviable Pour le prix je m'attendais à avoir un niveau qualité. Les toilettes étaient extras et elle fuyaient,. Vraiment pas à la hauteur de ce que j'appellerais normal à 249 $ la nuit.
Très bon prix. Même si la chambre n'était pas une chambre fumeurs il y avait une odeur de fumée de cigarette dans ma chambre, dans le couloir. ETC..
Le serveur était très sympa et le sandwich grillé au poulet du bar était délicieux ! J'ai séjourné dans ce casino il y a 6 ans et c'était agréable. Mais maintenant, en 2014, c'est vraiment une vieille relique triste et complètement périmée . Tout est de qualité d'un Motel 6. Décoration inintéressante du début des années 90, mobilier moche dans l'ensemble, tapis, etc. J'ai vraiment été choqué que l'endroit puisse être aussi démodé et toujours en service. Je n'y retournerai jamais et n'amènerais pas ma femme ou mes enfants. C'est un véritable trou.
Le personnel était bien et chaleureux. Téléphone ne marchait pas dans la chambre. Trop bruyant pour les enfants le soir. De nombreux frais cachés. Les enfants ne sont pas admis partout. La chambre avait une odeur bizarre.
Tout le personnel était super !! La chambre était impeccable et la vue était super !!! Nous avons adoré notre séjour. L'hôtel était facile à trouver et super pour ceux d'entre nous avec un handicap !!! Je n'ai pas aimé les oreillers !!!!
The rooms are very spacious and the bathrooms are huge and spa like with a vanity. The decor was absolutely beautiful throughout the entire hotel. The service was awesome It literally took housekeeping 3 minutes to bring extra towels. And I can't forget the amazing view we had of the bay with the huge windows in our room. There is literally nothing to dislike about this place. The parking was a little awkward if you self parked because there aren't a lot of spaces but it's a new place and their building a garage soon.
When we arrived at the hotel, I thought I would be walking into an outdated hotel from the 70's. Once inside I was pleasantly surprised! The tooms are spacious, very clean and modern. The rooms contain all the conveniences of home, including pots and pans, silverwear, plates and glasses. You can cook to your hearts content if you choose to do so. The bed king bed was comfortable allowing for a good night's sleep. I definitely would return and stay again!
Easy to check in, friendly staff. Beautiful room, great balcony and comfortable bed.
Bed was comfortable. At check-in, I was told the room had "limited Gulf View". Upon arrival to room we noticed that there was ABSOLUTELY NO view ! Outside our window (which didn't open) was a roof and a 10-12 foot wall!! We could see only a small amount of SKY if we looked straight up! Very poor!. Housekeeping awakened us at 8:40am even though we had a "Do Not Disturb" sign, AND we were checking out anyway that same day. Bathroom had been renovated, but we were not told there was no bathtub--only a shower. On the morning of Check-Out--there was only one (1) desk clerk, and the line of people waiting to check out was very long--poor management of front desk personnel!
Crabs that's all Room was old and musty poolside rooms were insect infested-just because I went through Kayak I felt I was given the worse rooms. My sister's TV did not work and three maintainece men could not figure it out. I have stayed at Treasure Bay at least 12 times and this was the worse stay ever!!!!!! The best part was the Buffet-very disappointed in hotel. The soap dispenser in the shower fell and cut my toe! My sister's didn't even have soap!!!!!!! Shame on you Treasure Bay!
coffee pot in room, blow dryer and etc in room...... the A/C did not cool off room, and when asked why I couldn't call next door, it was because my deposit was in CASH because I did not read the FINE PRINT that said I needed $100 credit card.......I was told that the room normally runs $139 and since I already received a discount from KAYAK, that I was not entilted to any SENIOR Citizen discounts.....And because I was handicapped SORRY, but no accomodations for that to my room.
We went for my mother's 50th birthday and had a blast. The staff were amazing and the service was great. We had about 4 generations attend the celebration, some who gambled and some who did not, and everyone had a ball. The kids were about to walk across the street to visit the beach, the gamblers were able to hit the casino, and others just enjoyed the nice accommodations. The rooms were spacious and clean and food was good!
how to room with a pool side view and the tub had hair the car but had not been vacuumed and the Fourier Kyle still needed to be cleaned. Called for an upgrade and was given another room at no cost but lost the view.
Nice room with great features. Front desk employees were great! TV in the bathroom was in a bad location. Housekeeping workers were rude and inconsiderate. Entire lobby smells like smoke.
The room was great the casino very friendly machines and personell food was reasonable and good. Smoke was very thick in several places due to my wifes allgerys we couldn't stay long in the casino.
Tower room and casino Older rooms by pool are dumps. Stepped in gooey sticky spot on floor. Those rooms should be 40$ no more.
location, staff, cleanliness, free breakfast as an older man I like to take a morning stroll around the hotels ,but this hotel had no where to sit and rest
It was easy to park, good location for easy access to restaurants and shops, staff were friendly. No gym
Location was awesome. Went to concert across the street. Food venues close. Carpet needs changing.
The room was very clean & comfortable - the bed was firm and the A/C can turn the room into a meat locker if you wish. The location of the hotel is great, within reasonable walking distance of both the Beau Rivage and Hard Rock casinos. The continental breakfast was very basic. We ate it once but skipped it on day 2, opting to buy a nice breakfast elsewhere. Unless your budget is extremely limited, or you simply don't care about breakfast, don't bother with this one. My only other gripe is the hotel's main entrance is awkwardly located near a corner intersection, which is nigh impossible to turn left into. My best solution was to take a left at the next light plus a couple of backstreets, entering the side driveway instead.
THIS HOTEL IS DIRECTLY ACROSS THE STREET FROM THE HARD ROCK AND BEAU RIVAGE CASINOS AND VERY CLOSE TO MOST OF THE OTHERS IN BILOXI. THIS WAS AWESOME, UNFORTUNATELY THIS WAS THE ONLY AWESOME PART OF THE EXPERIENCE. IN MY OPINION, THE FURNISHINGS AND DECOR WERE VERY DATED FOR THE PRICE. IM NOT OPPOSED TO STAYING IN A CHEAP HOTEL, BUT WHEN I SPEND OVER 150 ON A ROOM I HAVE SOME EXPECTATIONS THAT WERE NOT MET.
Everything They didn't give me a receipt.
My stay there was great,everything about the hotel was great! The only thing that I might say was alittle negative was,getting to the motel is a little tricky ,other then that it was great!
Location of the hotel was good. Right across from the beach and close to restaurants. Staff wasn't helpful at all. Air conditioning was out in one of the rooms and instead of allowing us to move rooms, they sent maintenance in the room TWICE and still was not able to fix. Finally they agreed to give us another room. And that was only because there were other guests at the front desk while we complained! Parking is pretty bad as well. Should have went with first intuition and stayed at holiday inn!
Nothing Room was dirty upon arrival, no management available at night, rooms are over priced, and house keeping was rude
Staff was friendly and helpful. The restaurant food was great and service was excellent.
Nice room, and overall atmosphere . Our initial room was a smoking room which smelled like a Bar room. The staff however changed our room to non smoking without hesitation. The room was clean,and the bed was comfortable. Also a nice complimentary breakfast is included. Smoking room smelled absolutely horrible, very slow elevators , very small pool .
The pool was being torn out while we were there. We always book a hotel with a pool so the kids can swim at night. They were disappointed. The construction was loud, messy, and caused congestion at the entrance to the hotel.
Liked the bed and location The staff upon arrival was very unprofessional. I called the night before my arrival to confirm the room I booked, and I thought I had booked a non smoking room. The receptionists confirmed this on the phone with me. However, upon arrival was told I had a smoking room. I explained that I spoke with someone the night before and was told it was nonsmoking . The receptionists said that she was there the night before my arrival and she did not speak to me yet she was the only one answering the phone. I checked the details of my booking and determined that I had misread the room discription and that "smoke free high speed" didn't mean non-smoking but meant smoking with free high speed internet so I made the error ,but it still doesn't justify the receptionists lying to my face about speaking to me the night before. Also we filled the tub and the water was yellow not sure if it cause by a cleaning agent or what, but in any case we opted for a shower instead. This was disappointing since the tub was a big factor in booking this room. Also the room smelled like an ashtray so we purchased some air freshiner because we didn't have time to look for another room
Staff were super nice. Great location. Walk across the street to the beach.
Service was good. Staff helpful and friendly. Rooom was clean.
The Location The condition of the building smelly like water mildew very old furniture and appliances not worth the 250.00 I paid. The Holiday Inn is a very nice hotel to stay,but this hotel made them look bad. I wanted my money back not satisfied at all
I enjoyed the staff and room. It has everything I look for in a room. I just wish we had a little better view but I am sure I could have for more money.
The shower is heavenly. You will seriously loose track of time while you are in this shower. It's amazing. The bed is amazing as well. Plush and firm, all at the same time. The grounds are lovely as well. We looked forward to using the fire pits, but unfortunately it rained the night we had looked to do that. The room descriptions are nuanced, so pay attention when booking a room type. There IS a difference between oceanview and oceanfront. If you want to face the water, full on, choose an oceanfront room. Otherwise, the oceanview room only allows you a small glimpse of the water from the corner of your window.
Service in all areas from was great. The restaurant was wonderful. Really enjoyed the upstairs bar. The only real complaint was that the glass shower surround leaked onto the floor.
The staff was very curious and professional. Our room was very humid, smelled of mold, and the A/C, while set at 68, never cooled the room. The beds made my back feel worse than the 10 ride from Orlando. I seriously contemplated sleeping in the car. Worst La Quinta stay Ivery ever experienced.
close to my customers
Very clean. No.
The room was actually smoke free and clean. The bed was extremely comfortable, and the sheets were clean. They had good quality soap. The shower pressure was on the weak side.
Great bed! 1) Front desk personnel did not ever smile! 2) The hotel had a 'nachos for guests' event one evening, but no advance notice. 3) This is a tourist area; NO MAPS! 4) Other family made reservations IN PERSON and got a rate $9 per night LESS than us. ðŸ˜�
Cleanliness and price Desk clerk could have been more personable.
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It appeared new and clean, no issues at front desk,easy check in...breakfast was fresh, and even though it was a warm continental breakfast, it surpassed our expectations!!! During the time of my visit, the elevator was broken, so we had to walk up/down the stairs, but it was okay...
The room was nice and comfortable very clean. Miles away from the beach or nice restaurant.
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The cleanliness and the way the hotel looked. My room looked modern. I was so shocked. I have paid much more to stay in much worse in Biloxi. I was pleasantly surprised. Will be staying here from now on when I come to visit. My television kept turning off every few hours. My wifi kept disconnecting every couple of hours. These were pains because I had homework and other things to take care of.
There was a large group staying for a football tournament. There were a lot of children. They ran the halls until 11 pm and started again at 4 am. The staff did nothing to stop them. It was terrible and many guests were upset at breakfast. I will never st
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