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Nothing really, breakfast was ok and only thing liked during our visit. The room was filthy. The bathroom sink did not drain and backed up when used. The floor was filthy and turned our feet black. Asked for a quiet room but it was noisy and had a hard time sleeping. The bed pillows were the worst.
Other than the barking dogs, it was a nice stay. That it is dog friendly
Hotel was very good but Kayak switched the names of my guest and me therefore the room was regestured to my friend, Denis Tarpey and the guest was Jim Hettenbach, me. , causing a huge problem at registration. Jim Hettenbach is the Kayak panticipated and Denis Tarpey the guest.
Parking was an issue as a guest of the hotel a $10 fee to park in the parking deck which was reimbursed by the hotel or a $25 overnight valet parking fee which you did not get reimbursed on as a customer of the hotel you should have the option to valet your car without the $25 fee
The hotel has many facilities. It was further from the center as we thought and because of the casino (we assumed) the public was quite elderly, which we had not expected of a Hardrock hotel. Also too bad the breakfast was not included even though the rate was quite high (189 USD excl VAT)
i liked that the rooms where clean and luxury and didnt have the typical casino smoke smell i didnt like the fact that i didnt get the room i booked online although this one was very nice maybe even upgraded but they should have mentioned it
casino and room booked smoking room did not det smoking room
Excellent service we were treated like rock stars! The smoking in the casino.
Le meilleur petit-déjeuner buffet de l'hôtel.
Il est bien situé, parking gratuit, les chambres sont propres, les lits très confortables ! Un super séjour dans l'ensemble, nous avons hâte d'y retourner ! Points négatifs : non
Le personnel était super gentil. Super service de navette ! Les repas étaient délicieux. J'y retournerais volontiers.
La météo Il y a des cafards dans notre chambre, ils nous ont dit. La direction n'a rien fait pour nous dédommager. Je n'y retournerai pas
Très bon personnel et un très bon emplacement
Pas d'eau chaude pendant la nuit, la baignoire était mauvaise
La chambre était bien. Le restaurant proche de la plage était un refuge parfait après une longue journée de voyage ou de travail. pour le lève-tôt, une ville fantôme quand il s'agissait de trouver un café ou où manger. Douche bruyante que j'ai décrassée moi-même.
bon rapport qualité prix avec une cuisine bien équipée, un balcon donnant sur la baie de Tampa bien orienté, litterie confortable, salle de bain modeste mais suffisante l'isolation phonique exterieure est insuffisante, la climatisation est un peu trop bruyante
tres grands appartement pour le prix d'une chambre d'hotel. Piscine chauffee sur la mer et tres beau couche de soleil. ordinateur disponible a l'accueil avec une imprimante rien, peut etre le manque de petit dejeuner (juste une petite brioche)
Living spacieux ainsi qu'une des deux chambres. Belle vue sur la mer - Parking facile Une des chambre particulièrement petite - Soufflerie (?) extérieure très bruyante . Equipement du living pas adapté (appart hotel de 2 chambre / 4 personnes mais seulement 3 chaises dans le living ...). Attention deux resto "décents" autour de l'hôtel mais tous les deux fermés à 21 h en semaine ! pas de superette dans le coin .
Il y a plein de prises pour charger ses appareils, il y avait plein de serviettes et de café. Tout était propre et les lits étaient très confortables. Il n'y avait pas des punaises de lits !
Le fait que ce soit situé à côté d'un strip club Le lavabo ne marchait pas. Nous avons dû utiliser la douche pour se laver les dents.
The place was nice and weather was beautiful. Hotel room was spacious and clean. The view was wonderful and we didn't turn on the TV once because of the view and watching the cruise ships leave the harbor. Who doesn't have coffee downstairs?
Going from Denver to Tampa in December what is an important factor to a three day stay? Swimming in a heated outdoor pool as shown on the Westin website. We arrived on the third floor in our suits ready to swim only to find out the pool was under construction. The hotel claims the third party we booked with should have told us, they didn't. Neither did the front desk when we checked in. Very disappointed!
Clean with the usual Westin standard amenities. The staff was mediocre at best, making you feel unimportant. This was a festival weekend but they allowed themselves to be lazy instead of working extra hard to please the customer. No attempt to accommodate room requests. Seemed like they hired temps from the holiday inn or something.
The place wasn't clean, even after we complained the next day coffee stains were left on counter, a dirty glass with lipstick was just put on shelf. Also the plumbing was loud. There's no soundproofing, we could hear the person snoring in the next room. The manager did give us free breakfast which was nice but if I hadn't prepaid I'd have moved
Looks very beautiful in common areas Lots of money for what you get and you have to pay extra to park which isn't included anywhere when you sign up as well as pay for wifi
Upscale, clean, friendly staff. Nothing was included. Had to pay an outrageous amount per day to park, internet was also a fee (two days with that fee is what I pay for a month of internet at home). I expected normal mark-ups for food and drinks but to pay that much for simple amenities which should be free was ridiculous. But I guess it was my fault for not checking on that; I've just never stayed at a hotel where that stuff wasn't included.. especially for the price of this hotel.
Location is fantastic. Great views. Not a heavenly bed at all. I remember what those beds are like and this was not it. It felt like a thin mattress. The carpet had large stains in a couple of areas.
I had a short stay. The price was the main factor in my choice and the location near a conference at the Marriott. The view was very pleasant. I did not use any of the facilities so could not really rate this item. I suggest having a box NA for this circumstance. The mattresses are very soft. My experience is that good mattresses and hotel mattresses are firm. No vending machines on the floors. Water flow in the sink was very low. Shower produced huge volume, which wastes too much water. I suggest low flow shower heads, but it may be that guests like using floods of water when it's not their own. The cable TV lost the satellite connection, possibly due to a thunderstorm at that time.
Modern and beautiful rooms are spacious and staff is great
- The hotel is built into an old US courthouse, which is very pretty and well executed. It felt like a high-end boutique hotel. - The room was exceptionally clean, and the decor was nice and modern. - The location of the hotel was great. A quick ride or walk to anywhere downtown. - The price and value of the hotel relative to where it is, and what you get is pretty good. I felt this was the nicest hotel for the price. - The hotel was a bit difficult to navigate when first arriving. The entrance is around the Zack side, not on the Florida side that is advertised as actual address. Once we got our bearings it was better. - The hotel bar advertises a daily happy hour, however in practice the hotel bar was never open, nor was there any staff there. - The restaurant was good in theory, but execution was lacking. The egg breakfast I got tasted horrible and had to be sent back. The other food was pretty good, but the service was complete rubbish. - The hotel is a bit sparse and lifeless, and hotel staff were hard to find.
Great design. Looks very upscale. No parking. Must use meter to park on the street or pay for valet service. The faucet and shower handle were not installed properly and were loose.
The lobby and rooms were nicely appointed. Probably one of the nicer lobbies I've seen - really pleasant to just hang out in. The echoes and slightly dim lighting of the hallways reminded me of elementary school and just didn't give me the luxury vibe. The lighting room also gives it a rather downbeat feeling. I think some bright sconce lighting in both halls and rooms would really give some much needed energy without compromising the historical gravity of the re-purposed courthouse.
Loved the high ceilings and the fact they kept a lot of the details of the old use of the building. Great ambiance, food, bar. etc.
Old historic building with modern amenities. Short walk to the Riverwalk and great restaurants It was all good, must valet car which was understandable for the repurposed building
It was a last minute plan to stay in downtown Tampa. This place was GREAT!! The staff were awesome, the rooms were very comfy and the amenities were pleasing. Parking was a little interesting as there is no onsite parking but because they offer 24 hour valet and your already downtown with lots to do, its not so bad.
Location Even though when I booked the room I clearly stated 4 adults, when we checked in, they gave us a room with only one king size bed. When I complained, they said "sorry, we are all sold out, you should have specified you wanted 2 beds when you made the reservation". When I asked for 2 roll away beds, they said we could only have one due to fire code restrictions. Staff never really tried to help me - more of a tough luck attitude!
The staff are very helpful and friendly. The gym is well equipped and the rooms are really big and very clean. Worth the money The location is not great but the hotel provides a free shuttle. the internet is quite expensive like $7 for 15 mins.
I like Westin in general! But Tampa bay westin has nothing to like THIS SPECIFIC WESTIN IN TAMPA is the worst! I got there at 2:00 am being exhausted and they didn't even let me check in because my reservation was made the same night(after12)!!! They asked for more money since I booked it through kayak THEY DID NOT LIKE THAT AND WAS OBVIOUS WITH THE ATITUDE! The guy (MIKE WITH ARABIC ACCENT) said Too bad you booked it through kayak, it's a third party and we can't even match the price!! So you have to pay more now that you're here! Ended up leaving without getting my money back! I lost $128 and checked in at Hyatt instead! Horrible experience
It is comfortable, but room servace rather slow and the same with house keeping, recepcians are very gentle.
My wife and I are from the area. We were celebrating her birthday and my goal was to take her "away from it all" (duties as a mother, career woman, etc.) while not having to travel far. The hotel provided first-class amenities, scenic prime location, superb on-site dining, the latest extended check-out time we've ever experienced and the perfect romantic ambiance. The best part: We were 15 minutes from our front door! We were surprised that lit candles in the room weren't allowed. However, we understood. Also, no refrigerator to store items left over from the stellar meal at Aqua.
peace and quite the bathroom did not meet my expectation by a long shot
Very very good. I wish it stayed at a nice beach. Everything else was just perfect. It was not a swiming beach though they call it privat beach. Only jets.
Chambre propre Personnel sympathique La propriété et les bâtiments sont vieux et ont bien besoin de rénovations. La chambre était propre et avait été rénovée pour la plupart mais il faut pouvoir passer au dessus de l'apparence de l'extérieur, qui m'a presque retenu de vouloir ouvrir la porte de la chambre.
Chambre au 1er étage, j'avais oublié à demander le 2ème étage
Très bien entretenu et le personnel était gentil et attentionné
Wouldn't allow me to cancel my stay even though they were contacted 3 weeks before hand.
Located right in the lobby of the airport. You arrive from your gate to the hotel lobby in 10 minutes. Staff incredibly helpful. Hats off to Nadine for helping us plan activities during our day off, and to Cheryl and Luz in the Concierge Lounge for making us feel so welcome and having treats for us. The restaurant and room service offerings were delicious. I have been to this hotel a few times, and am never disappointed and will come back again. Wish the hotel had a designated Concierge to help us make plans in the vicinity. Hated to bother the front desk staff while other guests were waiting to check in and out, but had no choice.
Great location since I was taking a flight early the next morning. Spent 20 minutes trying to find my reservation. Also, they charged me for parking, even though I didn't have a car. Had to have that charge removed from my bill as I was hurrying to make a flight.
My room 431 is located above the kitchen and I could strongly smell hamburger grease.
When we arrived at the hotel, we stood in front of the desk, 3 staff members were at the desk and never acknowledged us, not even, hello, we will be with you in a minute etc. I finally said hello after at least 5 minutes and they seemed a little taken back. Other than that, all was fine.
Clean and conveneient Loud salsa music for dance lessons around 10 at night. Usually not a big deal, I just had to get to bed extra early to wake up early and the music was really loud