Points positifs: The room and hotel are beautiful. We had a beautiful view of the city and Yerba Buena Gardens. The service is impeccable. Very comfortable bed and quiet rooms.
Points positifs: Service was excellent. Room service perfect. Bar outstanding. Concierge service spot on.
Points négatifs: Nothing
Dans une ville célèbre pour sa beauté, sa culture et son art de vivre, notre luxueux hôtel sans égal vous accueille avec son hospitalité légendaire dans un cadre urbain exceptionnel : le dynamique quartier de SOMA, jouxtant le musée d'Art moderne de San Francisco. Réunissant un immeuble historique à une tour de 40 étages et le musée de la Diaspora africaine, notre hôtel vous offre l'héritage St. Régis dans un cadre somptueux et moderne, avec son élégante salle du conseil Muse, sa salle de bal Gallery dotée de murs de verre, et notre service haut de gamme. Offrant des vues splendides sur la ville, baignées de lumière naturelle, nos 260 chambres et 46 suites élégantes disposent de salles de bains contemporaines et de toutes les commodités modernes. Les hôtes des suites bénéficient de l'impeccable service majordome St. Regis pour toutes leurs demandes.
Points positifs: Furniture was dated. Door locks did not operTe. They charge $60/night to park your car which was not disclosed up front.
Points positifs: Great views and convenient location!
Points positifs: Because we booked through the AMEX Fine Hotels program, we were upgraded to room with a truly fantastic view of North Beach, the bay, and the Bay Bridge; we were comp'ed breakfasts; and we got 5 nights for the price of 4.
Points négatifs: The hotel is in the financial district, which is very quiet on weekends.
Points positifs: La vue est superbe et l'emplacement très pratique !
L'établissement Loews Regency San Francisco est idéalement situé, à moins de 15 minutes de marche de points d'intérêt comme Union Square et TransAmerica Pyramid. Le spa vous invite à la détente le temps de doux massages des tissus profonds, des soins d'aromathérapie ou soins de manucure et de pédicure. Et pour vous rassasier, des spécialités de la cuisine américaine vous sont servies à l'établissement Brasserie S&P, qui est ouvert à l'heure du petit-déjeuner, du déjeuner et du dîner. Sur place, la détente est reine grâce à un bar/salon et une salle de fitness ouverte 24 heures sur 24! Parmi les petits plus sympas offerts par les chambres de cet hôtel de luxe, on trouve des lits avec surmatelas avec des draps italiens Frette.
Proposant des résidences de luxe avec une, deux et trois chambres à San Francisco, le Fairmont Heritage Place Ghirardelli Square vous offre tout le confort d'une maison avec un service d'exception signé Fairmont, que les voyageurs avertis attendent aujourd'hui d'un hôtel.
Points positifs: Very friendly staff, great service. The access to Equinox is fabulous! Prime, prime location--the best!!
Points négatifs: In-room dining is awful. I had breakfast twice, and was severely disappointed at the outrageous price for the poor, poor quality of every aspect of the food--coffee is burnt and thick like mud, toast burnt, side vegetables unbelievably expensive with NO quality. The fresh orange juice is good. And that's it.
Otherwise, the hotel is just wonderful.
Points positifs: Amazing service and experience! We we're there for our honeymoon and loved every moment. The staff went out of there way to help us.
Points positifs: Nice rooms. Polite staff. Nice bathrooms. Everything worked without an issue.
Points négatifs: At Reservation, called the 800 number. I was told they only had two suites available. No rooms. Two minutes later, I went on Kayak and booked two rooms with no issue.
Service was in no way exceptional. It was a little irritating that bell desk couldn't get cab.
Food/bar is terrible
Surcharge for internet access is ludicrous
L'établissement Four Seasons Hotel San Francisco offre un emplacement sensationnel, vous installant à moins de 10 minutes de marche de points d'intérêt comme Centre commercial Westfield San Francisco Centre et Union Square. Vous pouvez vous offrir un bon repas au restaurant ou bien vous gâter de massages, d'enveloppements corporels ou de soins d'aromathérapie qui vous sont proposés au spa. Sur place, la détente est reine grâce à un bar/salon et un centre de remise en forme! Parmi les petits plus sympas offerts par les chambres de cet hôtel de luxe, on trouve également une baignoire relaxante profonde et une station d'accueil iPod.
Points positifs: - Great staff, very friendly & helpful!!
- Perfect setting for a weekend getaway in SF.
- Our Room: We had the Jr Suite. It was a good size, very trendy. It was great for our bachelorette party. The room came with a JamBox, which was very much appreciated since I forgot to pack mine!
- Location was good for our use. The hotel is 1 block from the BART so it's easy to get around from there.
Points négatifs: - Couch bed wasn't terribly comfortable, but when has there ever been a comfortable couch bed... I was fine trading that for the larger room. I was told that the king bed was great!
Points positifs: Staff was very accommodating Decor was cool. Great location
Points négatifs: I'd rather see a coffe maker in the room than the espresso machine
Points positifs: Website
Points négatifs: Reservation 11 months ago and fully paid for room. They cancelled two days before saying they were overbooked
But still had rooms for sale at much higher price
Don't trust this hotel. Second time they cancelled but won't happen again
Points positifs: Large room, nice bathroom, overly public space (including a "playroom" which wasn't for kids but they were free to use), and a great bar that was buzzing but always had seats! Staff were very friendly and engaging. Didn't use onsite restaurant - breakfast looked a little limited for kids but various diners and cafes nearby.
Great spot near muni and cable cars and Westfield shopping centre. Good for union square without being union square
Points négatifs: Restaurant menu looked fab for adults but not for kids for breakfast. Otherwise nothing negative
Points positifs: Very nice gym w/ 2 treadmills, 2 elliptical machines with lcd screens, and one cycle. Good selection of free weight dumbbells. Great machine weight with a variety of exercises. Towels, fruit and even sparkling water. A good touch was the disposable headphones.
Also has a nice game room; ping pong, big wooden jenga blocks, shuffle board, pool table.
Location is great, very trendy art and generally polite staff.
Points négatifs: I asked for a quite room on the inside. I was assigned a very loud room which did not have dual pane windows and was woken at about 5am to what sounded like loud trash trucks.
My sheets were not changed from a previous guests' stay. I found long strands of hairs under the covers as well as short pubic hair through out the bed sheets. Since it was already 4 am, I was too tired to deal with it, so I slept on top of the covers with a thin blanket from the closet. I was pretty disgusted. I was in a rush the next morning to get to Moscone Center, but did inform the front desk. They sent housekeeping to change the sheets and left me a note w/ water and a chocolate bar. I also realized that I was missing a bathroom vanity rug on my first night.
The hotel room is very small with hardwood floors through out and an old rug around the bed. On the last day of my 2 night stay I had a pretty bad incident in the bathroom with a shattered glass pendant light shade. The bathroom ceiling drops down and I could touch the ceiling by simply raising my arms (I'm 6ft tall). The designer decide to hang a ceiling pendant light despite the low ceiling with a glass shade. While drying myself after a shower, when I raised my arms, my hands hit the glass shade leaving me showered with shattered glass! This is quite dangerous and I'm lucky I didn't get cut badly, only a nick on my right knuckle.
I don't think management handled the situation very well. I generally just found issues with the cleanliness of the hotel; dust around the night stands and the closest, unchanged sheets, noisy rooms. I would not recommend this hotel unless they get their act together.
Points positifs: The staff were very accommodating .
Points négatifs: They only had 2 treadmills
Points positifs: Site internet
Points négatifs: Réservation 11 mois à l'avance et chambre entièrement payée. Ils ont annulé 2 jours avant notre arrivée parce qu'ils étaient pleins.
Mais il y avait toujours des chambres disponibles à un prix bien plus élevé.
Ne faites pas confiance à cet hôtel. C'est la deuxième fois qu'ils annulent, mais on ne m'y reprendra plus
L'établissement Hotel Zetta San Francisco offre un emplacement sensationnel, vous installant à moins de 10 minutes de marche de points d'intérêt comme Centre commercial Westfield San Francisco Centre et Union Square. Restaurant est le lieu idéal pour grignoter un morceau tandis qu'après vous être bien dépensé au centre de fitness, vous pourrez siroter un verre au bar/salon. Les chambres de cet hôtel 4 étoiles offrent des petits plus agréables comme une literie de qualité supérieure, une machine à espresso et une couette en duvet d'oie.
Points positifs: The room was smaller than what I'm used to, but very comfortable. The bed was plush, with high-quality bedding. Good shower and toiletries, fast elevators, comfortable lobby
Points négatifs: The walls are quite thin, and because the toilets are vacuum toilets, they are louder than average toilets, and you can hear everyone flushing. The bathroom door is also a stylish (but not noise-blocking) glass barn door, so if you are sharing the room with someone, they will hear everything that is happening in the bathroom. There is a $25 fee to use the gym and pool, which I was not aware of when I booked the room.
Points positifs: I was very happy with the hotel, location in the city, the service & the staff.
Points négatifs: I couldn't stay longer.
Points positifs: location
Points négatifs: fees for everything including gym and even moving anything in the mini bar. grout in shower old and stained, toilet off center and wiggled.
Points négatifs: They charge you extra for the health club, which is not that great - I found that to be offensive!
Points positifs: I found the staff very friendly and accommodating. I would easily recommend the hotel to others.
Points positifs: The bathroom was nice with shower and tub. The indoor pool and Hot Tub were great for relaxing after visiting the sites. There was $25 per room charge for use of the pool/hot tub but this was small price to pay for this feature.
Points négatifs: Aggressive panhandlers all over the city.
Points positifs: Location
Points négatifs: Fees for Internet and gym. Additional fees for more than two adults.
Points positifs: The room was quite nice. The staff was very curteous and helpful. The location is convienent. The price was reasonable.
Points négatifs: The pool was only available as part of the health club which annoyed me.
Points positifs: Beautiful interior design
Points négatifs: Expensive vehicle stay rate. Small room
Points positifs: Excellent location
Good pillows, bed & linens
Points négatifs: I had a queen room, very small
No remote control for the TV
Long, long checkin/check out process.
Gym in not complimentary
Points positifs: Great stay at the Hotel Nikko, definitely pay $25 for access to the pool and spa.
Dans le quartier de Centre-ville de San Francisco, cet hôtel romantique se trouve à moins de 15 minutes à pied de Centre commercial Westfield San Francisco Centre, San Francisco Museum of Modern Art et Asian Art Museum of San Francisco.Louise Davies Symphony Hall et TransAmerica Pyramid se trouvent également à moins de 2 km de distance.
Points positifs: The linens were the most comfortable of any hotel I have ever visited, and I have stayed at some of the world's most luxurious hotels. The TV has a huge screen and a supremely clear picture. 4K?? The location is very close to the rental car return agencies. Very clean. The only drawback was the check in. I asked for a quiet room with a bathtub. The first room I was assigned had soaking wet carpet from a recent shampoo. Instead of bringing me a key to another room I had to go down to the lobby again and wait for what seemed like an eternity for them to assign me a different room. The person at the front desk (Yolanda?) laughed when I explained the reason i had to change rooms. Then they had a lot of difficulty figuring out which rooms on the quiet side of the hotel had bath tubs. Once I got to the room however I was extremely comfortable and the room was super quiet. A/C could use a slight boost.
Points positifs: The hotel is easy to access and the quality of the rooms is very high.
Not far from the city and really close to the airport
Great view of the plane landing and taking off without the sound.
very friendly staff
Points négatifs: A bit on the high side for the price depending on the day you stay.
Points positifs: Room furnishings were very nice and modern. Bed very comfortable. Loved the glass shower doors and bathroom amenities. Staff very friendly. Free airport shuttle very convenient. Overall great experience.
Points négatifs: Tried express check-out via telephone and TV menu but neither worked. Had to checkout at front desk but luckily there was no wait. Would prefer express checkout.
Points négatifs: Waterproof mattresses and broken fixtures? Can't believe Marriott puts their name behind this place.
Points positifs: Great Bed experience. I did not.mind being far from San Francisco since we had rented a car.
Points négatifs: There was a used towel in our room when we checked.
Points positifs: It was very nice, location felt safe. Staff was friendly. Pillows and blanket were goose down, very comfy.
Points négatifs: $25 parking. You run into expensive parking so much in downtown San Francisco that it would have been nice to have lower or none there. The lounge staff, while friendly, seemed to need more staffing. It took a while to be greeted or get our bill. There was no fan in the bathroom so while showering it got very hot fast. They had to add on a hold for an extra $100 on my debit card, just because it was a debit. It's refundable but it has yet to be removed from my bank statement.
Points négatifs: They could not accommodate my room and needs since booking.com made multiple mistakes in my order. For my inconvinance nothing special was offered or any type of discounts.
Points positifs: Love the convenience and ease for travelers. The pool- though small for serious workout, hot tub, and work out room is great.
Points positifs: The staff was amazing. Some of the best customer service I have seen in a long time.
They had fruit and candy out and everyone smiled and was helpful. It was wonderful.
Points positifs: L'hôtel est facile d'accès et la qualité des chambres est très élevée.
Pas très loin de la ville et il est vraiment tout près de l'aéroport
On a une belle vue de l'avion et sans le bruit.
Le personnel est très sympa
Points négatifs: Un peu élevé pour le prix varie en fonction de la journée.
Points positifs: Mobilier de la chambre était très jolie et moderne. Le lit était très confortable. Nous avons adoré la douche à parois de verre et des produits de bain. Le personnel est très sympa. Navette gratuite pour l'aéroport était très pratique. Dans l'ensemble, un super séjour.
Points négatifs: J'ai essayé l'enregistrement express des départs par par téléphone et télévision menu mais aucun ne fonctionnait. J'ai dû quitter l'hôtel plus tard/24 mais heureusement, il n'y avait aucune file d'attente. Je préfère exprimer ma note.
Points négatifs: Des protèges-matelas imperméables et des installations cassées? Je n'arrive pas à croire que le Marriott laisse son nom là dessus.
Situé à 24 kilomètres du centre-ville de San Francisco et à quelques minutes de l'aéroport, le San Francisco Airport Marriott Waterfront bénéficie d'un emplacement exceptionnel et vous promet de splendides vues sur la baie de San Francisco. Notre service de navette dessert l'aéroport 24 heures sur 24 et la station BART à proximité vous permet de rallier les sites d'intérêt de la région de la baie.
Points positifs: The location was fine, and the mezzanine area was a good hang-out spot (big TVs, couches, and foosball!).
Points négatifs: The room was tiny even by SF standards: a queen-size bed with 18 inches on either side and 3 feet in front. The bathroom was weirdly large...? It's not like people hang out in there. The shower took forever to warm up and didn't get very warm, and there's no water pressure in the sink (so you spend a long time getting soap off your hands, which is not a good solution to water conservation).
Points positifs: It was very clean, and I liked the 24 hour gym and the location.
Points négatifs: The rooms are small, and the walls are paper thin -- very noisy, hard to sleep.
Points négatifs: There should be free English tea made available in addition to coffee in the morning and it will be good if this free tea & coffee can start at 6am instead of 6:30am and goes on till 11am instead of 10:30am.
This extra small gesture will make a difference to many of your staying guests like myself.
Lastly be punctual I walked down to M floor dead on time 6:30am on 5th Aug and it wasn't even ready until I asked twice the reception desk why no coffee yet then something was done
Points positifs: Modern rooms, good food, friendly staff
Points négatifs: Valet was eh, pricier but worth the money
Points positifs: Clean, convenient and helpful staff
Points négatifs: Dining option is limited in hotel
Points positifs: I like the location near convention center and shopping. I even like the hubbub noise of the street and cable car. The housekeeping staff is honest and courteous, making sure I found my wallet and such.
Of course, being in party central for the World Series Parade was a hoot!
Points négatifs: Roaches in the narrow dark closet was a rough surprise. Worse was the twin beds, like 1950's Lucy and Arnez. I don't know how I wound up with twin rather than queen. Prepaid meant no adjustment by the desk.
Points positifs: The only positive thing is the location. And that's it.
Points négatifs: The photos are completely misleading. This is an awful hotel and I was booked for 7 nights. I reduced that to 1 night.
The rooms are small and shabby. It's old with old furniture and does not at all feel like a hotel. It's more like a good hostel.
Don't stay here. Unless you like staying in hostels on a vacation.
Points positifs: Excellent location right next to muni/bart powell station and the cable car. room was nice, well equipped, pretty modern, nice bathroom, clean. Staff was good.
Points négatifs: Only negatives: the street noise is loud. I needed to wear earplugs. it was fine with earplugs which the front desk provided.
the "included breakfast" is not breakfast. it is coffee (decent) and doughnuts. That's it.
however, there is a nice little cafe at the front of the hotel that had very good breakfast bagel sandwiches.
Points positifs: Great great location ! The best in san Francisco .
Points positifs: Location
Points négatifs: Small bathroom , dirty, poor breakfast.
Points positifs: Location was good. Pet friendly for our 3 lb dog Building architecture and décor was cool.
Points négatifs: Stinky. Rooms are wayyy smaller than what appears in online pictures. Our luggage almost didn't fit into the room with us. Cable TV went out and back on about once per minute. Breakfast was a donut or croissant and coffee or juice. Would not stay here again.
Points positifs: Location is the best thing about this hotel. That is, if you're a tourist.
Points négatifs: Old. Rooms aren't that clean. Views are terrible. No amenities. Windows didn't open. Floors creak everywhere. Loud. Ridiculously expensive.
Lors de votre séjour à l'établissement Axiom Hotel San Francisco, vous jouirez d'un emplacement sensationnel, à moins de 10 minutes de marche de points d'intérêt comme Centre commercial Westfield San Francisco Centre et Union Square. Une petite séance de sport au centre de fitness ouvert 24h/24 ne manquera pas de vous ouvrir l'appétit avant d'aller déguster le petit-déjeuner, le déjeuner ou le dîner à l'établissement The Turn Cafe. Les chambres de cet hôtel 4 étoiles prennent soin de vous grâce à des petits plus appréciables comme une station d'accueil iPod, une station d'accueil MP3 et une literie de qualité supérieure.
Points positifs: The facilities were nice and clean and the staff was always helpful
Points positifs: great location, nice and helpful staff
Points négatifs: a bit noisy and messy in the pit, room not clean enough, too many people sharing bathrooms.
Points positifs: I especially enjoyed the free walk. It was on my first day and I met quite a few people I connected with over the next few days. It provided a great orientation to the area around the hostel. I also enjoyed my four-woman dorm accommodation. My roommates were quiet, friendly and thoughtful. I loved the location. It was close to public transportation, there was a convenience store opposite and plenty of nearby restaurants. I was looking forward to the biking the bridge tour, but it was cancelled because of rain. It turned out well because I biked the bridge independently with another woman from the hostel on a beautiful sunny day. We asked for the hostel discount at Blazing Saddles and paid $18 instead of $32.
Points négatifs: The dorm was warm, but thankfully we had a room facing the street and could open the window. The price is likely competitive for San Francisco, but with the exchange rate of USD to Canadian Dollars, paying $92.46 CAD isn't good value for one night in a hostel dorm.
Points positifs: Les chambres étaient très agréables et propres et le personnel était toujours serviable
L'établissement USA Hostels San Francisco est idéalement situé, à moins de 15 minutes de marche de points d'intérêt comme Union Square et Centre commercial Westfield San Francisco Centre. Les voyageurs pourront se dépenser au centre de fitness ouvert 24h/24 et profiteront de petits plus gratuits comme l'accès Wi-Fi et un petit-déjeuner continental proposé tous les jours, entre 7h00 et 10h00. En voiture depuis l'établissement, vous aurez également vite rejoint des sites comme Lombard Street et Asian Art Museum of San Francisco.
Points positifs: I always received a warm smile and greeting when I stepped through the door from the security guard (who would open the door too!) and the front desk employees. They really made me feel comfortable. Coming from the east coast to west coast, it makes the transition that much easier. The security guard even offered to help me walk to the store due to the late hour in case I was nervous. I was very safe in my solo adventure - no need to fear the neighborhood. Fun location, incredible hotel, outstanding service. A must stay!
Points positifs: Friendly staff
Points négatifs: We were moved from Orchard garden to another Orchard hotel on the same street due to overbooking.
Points positifs: Helpful
Points négatifs: Small
Points positifs: Bed was comfortable and really good location.
Points négatifs: Expensive parking for valet. And no parking at all if you don't do it. After we came back from the day out. We came into our room and noticed that A) the door was not shit tight. And B) when we got in it smelled
Like somebody had just taken an extended bathroom break. Which was awful. I immediately called customer service and though the guy was nice he was not able to get in touch with any managers. I was supposed to get a call the next day which I still hadn't heard from anybody till I was checking out. They called the manager for me. Who offered 50$ off which I still haven't seen on my credit card bill. Was a bit unfortunate really.
Points positifs: utile
Points négatifs: Petit
Vantant une terrasse sur le toit, l'établissement Orchard Garden Hotel vous place à moins de 10 minutes de marche de points d'intérêt comme Union Square et TransAmerica Pyramid. Histoire de vous dégourdir un peu, vous pouvez aller au centre de fitness, à moins que vous ne préfériez vous remplir la panse à la table de l'établissement Roots Restaurant, qui vous accueille pour le petit-déjeuner et vous régale de ses spécialités de la cuisine américaine. Les chambres de cet hôtel 4 étoiles offrent une station d'accueil iPod, des peignoirs et des lits avec surmatelas avec une literie de qualité supérieure.
Points négatifs: I was double charged, by the agency, and by the hotel, still cannot fix it.
Points positifs: Good breakfast. Good size rooms and beds.
Points négatifs: Towels had stains. Bathtub needed to be replaced. The porcelain was peeling and cracking. Notified front desk to let them know.
Points positifs: I loved the breakfast and happy hour. Nice trail along the bay.
Points positifs: Breakfast included with a niceroom
Points négatifs: Cleaning service did not remove trash oneday
Points positifs: Nothing at all.
Points négatifs: Everything, the staff was terrible.
Points positifs: Nothing
Points négatifs: The staff was rude, My credit card was overcharged 3 times.
Points positifs: Great place to stay. Close to the SFO airport
Points positifs: Breakfast is why i stay hereorice
Points positifs: Beautiful gardens pet friendly ! Breakfast and drinks great . Great view . Lovely shampoos . Excellent staff . Had such an awesome time . Have recommended it to my grown children too. Thank you for everything :)
Points négatifs: Leaving :)
Points positifs: Breakfast in the morning was devine. Best omelet I've had in months.
Points négatifs: Hard to find a good deal for embassy suites. I would love to stay more often.
Points positifs: Le petit déjeuner est bon. Chambres de bonne taille, les lits.
Points négatifs: Les serviettes étaient tachées. La baignoire a besoin d'être remplacée. Les objets en porcelaine s'écaillaient et craquaient. J'en ai informé les réceptionnistes.
Points positifs: J'ai beaucoup aimé le petit déjeuner et happy hour. Joli sentier le long de la baie.
Se trouvant à juste 6,7 km de l'aéroport, l'établissement Embassy Suites San Francisco Airport - Waterfront propose une navette gratuite (selon horaires). Pour vous rafraîchir, vous pouvez aller faire un petit plongeon dans la piscine couverte. De quoi vous ouvrir joyeusement l'appétit avant d'aller manger à l'établissement Grille 150, qui vous sert le dîner. Sur place, la détente est reine grâce à un bar/salon et un centre de fitness! chambres offrent par ailleurs de petits plus comme une kitchenette et un canapé-lit. Pratique, non?
Points positifs: Customer service was excellent. Staff was friendly.
Points négatifs: Needs more underground garage parking.
Points positifs: very clean
Points négatifs: very far from san francisco downtown
not too much variety in the breakfast menu
Points positifs: The breakfast was fantastic including western omlet and waffles! The breakfast/long area well decorated and clean. The rooms were large and quite beautiful. Beds were comfortable. We recommend it!!! Felt like a safe area.
Points négatifs: We have no complaints!
Lors de votre séjour à l'établissement Hampton Inn Sfo Daly City, vous vous trouverez à moins de 15 minutes de voiture de points d'intérêt comme San Francisco State University et Twin Peaks. Les voyageurs pourront se dépenser au centre de fitness et profiteront de petits plus gratuits comme un petit-déjeuner buffet froid et chaud, l'accès Wi-Fi et le parking sans voiturier. Un service d'étage (horaires limités) et l'accès gratuit haut débit à Internet (par câble) figurent parmi les petits plus des chambres.
Points négatifs: Very little sound insulation. From my room you could hear everything that was going on in the room above. Same with traffic noise from busy road outside
Points positifs: Front desk very helpful printed out map quest info polite. Maybe put carpet runner in front of sinks in bathroom because of sanitary reasons. People standing there water all over floor. Nite light also very dark when using bathroom. Will stay again!!!
Points négatifs: No night lite in bathroom...very dark when getting up.
Points positifs: We had to change our check in time to late in the evening. No problem at all.
Points négatifs: The drainage in the shower backed up a bit and neede to be checked.
Points négatifs: Insonorisation. De ma chambre on entendait tout ce qui se passait dans la chambre au-dessus. Même avec le bruit de la circulation sur route assez passante devant
À l'hôtel Residence Inn, nous avons allié tous les conforts de la maison à la passion du bien recevoir pour offrir à nos client les meilleurs séjours de longue durée qui soient. Nos 160 suites aux dimensions généreuses présentent des espaces salon et chambre séparés ainsi qu'une cuisine entièrement équipée
Points positifs: The location was great and my room was quiet.
Points négatifs: There was a bit of mildew odor in the bathroom. If not for that I would have given an excellent rating, instead of good, for my stay.
Points positifs: Close to everything in Union Square, clean and nice-looking inside.
Points négatifs: ...but that translates to a little over $300 a night, which isn't really worth it. Avoid it during the conventions in town.
Points positifs: Good arrival and wait staff were both friendly and efficient. The door man was great and the team inside were extremely helpful. I have stayed in other SF hotels in the past and Hotel Zelos is a nice addition to the city. City hotel rooms can sometimes be small but the rooms at Zelos are very spacious!
I also would like to say thank you for an overall smooth and fun experience! From booking on line with Kayak to speaking directly with the hotel, to checking in & out, everyone was super friendly and consistently would go out of their way to be helpful.
Points négatifs: Mixed message on parking After speaking with associates on two separate occasions.
Then the confusion in the garage, mind you I thought I lost my ticket to return however I unpacked it when I arrived back home this evening. There was a problem between the hand written sign in log from the valet and the printed report from the front desk and the hotel's portion of valet claim check system also did not work. I retrieved my vehicle because I brought the only two matching keys and I have matching handmade key chains attached.
Breakfast table with two nice chairs rather than a rolling office chair. That was weird. But it was also SF PRIDE weekend so who cares!
Points positifs: Front desk personnel and bell service were exceptionally helpful.
Rooms were nicely appointed - largest TV I've ever had in a hotel room.
Central location right at Powell St. BART Station allowed me to get there quickly from Oakland Airport.
Points positifs: The staff was very friendly. The driver to the airport (George in the Towncar) was very courteous.
Points négatifs: Need a coffee maker in room. Not a deal breaker though of course.
Points positifs: Room was great. But we were placed next to the ice machine....the wall there sounded paper thin throughout the night as guest needed ice.
Points négatifs: Being stuck next to an ice machine at 2 am
Points négatifs: Windows face directly into office building just 10ft away. People in the office can see directly into your room
Points positifs: Had a great time friendly staff great restaurant
Points négatifs: That nobody answered the phone at the restaurant for me to make a reservation fri night
Points positifs: The location of the hotel was excellent. There were many nice dining, shopping and entertainment options very close by. It is also very close to a BART station so getting there from the airport is very easy. San Francisco is a surprisingly easy city to drive in as well, though parking is very expensive.
Points négatifs: Though the bed was very comfortable, it was a bit squeaky. Also, being on Market street means that there is a bit of noise but it's not excessive.
Points positifs: The Palomar is in a great location, the staff is very friendly, and the rooms are nicely decorated. Beds are OK. Restaurant (Bad Habit?) onsite had a nice quality breakfast which was pretty reasonable.
Points positifs: The service at the San Francisco Palomar was excellent. The front desk staff and doormen deserve top marks. They were helpful in every circumstance from procuring a taxi to giving directions or making suggestions regarding nearby attractions and walking distances. The hotel was clean, the restaurant was superb....fantastic breakfast! And the wait staff was superior. We would stay here again in a heartbeat and look forward to that happening in the near future. Hats off to the Palomar staff!!!!!!!
Points positifs: The Palomar was clean, quiet and comfortable and in a great location.
Points négatifs: The woman working in the evening checking in guests needs more training. Either that or maybe she was having a bad night.
L'établissement Hotel Zelos est idéalement situé, à moins de 10 minutes de marche de points d'intérêt comme Centre commercial Westfield San Francisco Centre et Union Square. Lors de votre passage, accordez-vous quelques instants de pure douceur grâce à des soins spa. L'établissement Dirty Habit vous délectera tout autant à l'heure du petit-déjeuner et du dîner. Dans cet hôtel 4 étoiles qui abrite un bar/salon et une salle de fitness ouverte 24 heures sur 24, tout est fait pour que vous passiez un agréable moment. Les chambres vous offrent également des petits plus pratiques comme une literie de qualité supérieure et des peignoirs.
Points positifs: The staff was nice but I wasn't satisfied with the resolution of the problem. Will not stay there again.
Points négatifs: Found a glass in the room with male bodily fluids. Staff moved us to a new room and offered free breakfast. The last thing we wanted to do was eat there. Would have liked a full refund.
Points positifs: staff was amazing! warm cookies upon arrival! rooms were clean! room service was prompt! will be back for another stay!
Points positifs: Our room was a standard room, the kind of room I would expect at a Doubletree. The staff were always very helpful and cheery. Front desk was ready to answer any questions. The complimentary breakfast was great and much appreciated.
Points négatifs: As a HHonors Diamond guest staying for six nights I would have expected a better room upgrade. Apart from a free bottle of water and a view of the bay there was little difference in my experience from what a non HH guest would expect. While this was primarily a leisure visit, we did spend three of four days working in our hotel room. Our work required internet access and we found the internet to be very unstable - frequntly unable to log in and get a decent signal.
Points positifs: i liked the fact that this hotel provides free parking wich is unusual in SFO, free wifi very clean and comfortable. great hotelbar.
Points positifs: our room was clean and comfortable
Points négatifs: the parking was $26.00 a day and the access to the hotel was inconvenient
Points positifs: Check in went amazing and fast friendly service.
Points positifs: The breakfast
Points négatifs: We were on the 7th floor right outside of the maid's storage area and it was extremely noisy!!! It was like a war outside of our room every time they dropped something. It would seem they would stay quiet until checkout. I was attempting to take a nap and that didn't work. When we told the front desk, nothing...
Points positifs: Rooms were clean, bathrooms were clean, the cookies were good. Staff was attentive and friendly.
Points négatifs: Tv channels would come in and out. The bed sheet didnt fit over the bed correctly so it would come apart all the time. Expected atleast the basics like the bedsheets to be on correctly. For the price it was just an ok stay. Be warned there is a parking charge to park overnight. I believe that was not stated in the descriptions.
Points négatifs: Carpets need replacing.
Points positifs: Le personnel était incroyable ! Des petits gâteaux à l'arrivée ! Les chambres étaient propres. Le service en chambre était rapide ! Nous allons y retourner pour un autre séjour.
Points positifs: Notre chambre était propre et très confortable
Points négatifs: Le parking coûtait $26 par jour et l'accès à l'hôtel n'était pas très pratique
Points positifs: L'arrivée s'est incroyable et rapide et aimable service.
Se trouvant à juste 6,2 km de l'aéroport, l'établissement DoubleTree by Hilton San Francisco Airport propose une navette gratuite (horaires restreints). Histoire de vous dégourdir un peu, vous pouvez aller au centre de fitness, à moins que vous ne préfériez vous remplir la panse à la table de l'établissement 37 North, qui vous accueille pour le petit-déjeuner, le déjeuner et le dîner et vous régale de ses spécialités de la cuisine locale. Sur place, vous profiterez d'un bar/salon et d'un snack bar / épicerie fine, l'assurance d'un séjour réussi. Les chambres vous offrent en outre une station d'accueil MP3 et un service d'étage (horaires limités).
Points positifs: Great breakfast, always had fruit out,
Coffee and cold water.
Points négatifs: Rooms a bit cramped.
Points positifs: Friendly and knowledgeable staff. Amazing breakfast. Zero noise, even though great access to highway and airport. Very comfy bed.
Points négatifs: None
Points positifs: It is located right off the freeway. Construction is currently on the road leading to it but that is not a huge inconvenience. The breakfast was pretty good and was steadily restocked. Room was clean but the door was a bit thin as you could hear people walking by In The hallway.
Points négatifs: Rooms were a bit small.
Points positifs: Comfortable. Safe location. Good distance from city and easy to get to heart of San Francisco.
Points positifs: Close to the airport, costco and easy to get to. They have an awesome breakfast.
Points négatifs: They were repaving parking slots, so less parking was available that weekend.
Points positifs: Location was good, staff cheerful.
Points négatifs: Shower was very dirty after the cleaning people cleaned it (more dirty than it was before). Not sure why.
Points positifs: Le petit déjeuner était délicieux et il y avait toujours des fruits,
Le café et l'eau froide.
Points négatifs: Les chambres sont un peu étroites.
Points positifs: Personnel sympathique et très informatif. Le petit déjeuner était incroyable. Pas le moindre bruit, malgré un excellent accès à l'autoroute et à l'aéroport. Lit très confortable.
Points négatifs: Aucun
Points positifs: Près de l'aéroport, Costco, facile d'accès. Ils ont un petit déjeuner génial.
Points négatifs: Ils ont un parking revêtement aux machines à sous, alors il y avait moins le parking était celle-là libre le week-end.
Se trouvant à juste 5 km de l'aéroport, l'établissement Holiday Inn Express San Francisco Airport South propose une navette gratuite (horaires restreints). Après avoir profité de la piscine extérieure, vous pourrez reprendre des forces au restaurant ou vous détendre autour d'un verre au bar/salon. Vous vous sentirez comme chez vous dans les chambres de cet établissement qui bénéficient de petits plus comme un réfrigérateur, un micro-ondes, un service d'étage et l'accès Wi-Fi à Internet gratuit.
Points négatifs: We arrived a day early. We were able to get a room, but the next day we were told we had to leave the room and couldn't check in until later in the day into a different room because our reservation was not for a "premium " room. Sheet checking in the standards room, the only difference was that our refrigerator did not have a freezer, night light did not phone chargers attached, and the tv was smaller. This was a huge inconvenience which could have ben prevented. Also on firts night if our stay, we did not receive a parking pass and were not asked for any mind of id when paying. There was hair in the shower of the "premium " room.
Points positifs: I have stayed in this Hotel on 3 separate occasions and they have all been quite pleasant. Its a convenient place close enough to San Francisco, the view is awesome both at the hotel and driving (unless your room faces the freeway). Facilities are upkept and the staff is friendly.
Points négatifs: Walls are a little too thin, I can hear everything next door, including the crying kid which was a bit annoying. Also, we found an earring behind the bed.
Venez vivre un séjour comme aucun autre au Courtyard San Francisco Airport/Oyster Point Waterfront. Allongez-vous sur les grands lits parés de draps soyeux et d'oreillers moelleux qu'offrent toutes nos chambres. Notre hôtel propose également le Wi-Fi haut débit gratuit, des options de restauration sur place et une piscine intérieure.
Points positifs: Easy access to the airport, and some restaurants.
Points négatifs: Would be nice if it had a swimming pool like most of the hampton hotels.
Points positifs: Quiet, clean and up to date room. Everything I needed. Staff was welcoming and friendly. I had a great nights sleep on a very comfortable bed! I was able to check in and request a priority of a quiet room, and that's what I got. Happy customer.
Points positifs: Very comfortable - staff was nice and friendly. Breakfast wasn't extravagant, but it was good. Overall a very good experience.
Points positifs: Rooms were clean
Points négatifs: I didn't like the fact that we were dropped off at the wrong location. After being tired from a long flight and the fact that we were on a time frame pissed me off even More. No where at the airport does it say to take the white or black shuttle. Just the hotel name. We even asked someone that worked at the airport and they guided us in the wrong direction. Wasn't the best way to start off our vacation.... The person at the front desk said the only way we could get to the correct Hapton inn was to wait 40 min for the next shuttle to take us back to the airport and get the "white" shuttle. How was I supposed to know what color shuttle to take? No where on any signs nor paper work did it say black or white shuttle. I was not. Going to waist my vacation going bAck and fourth to the Airport. I called the correct city old where the correct HAmpton's inn was And the lady could do nothing for me. And would not accommodate a taxi for the inconvenience we had to go through. I asked to speak to the manager in duty. Guess what? No manager or supervisor on duty either... What kind if business has no one supervising its employees? My husband was so frustrAted and just wanted to get to the right location, we ended up calling a cap and and to pay for a mistake that wasn't ours. Our cab driver even mentioned that we were the second family that day that he had to pick up and drop off at the right location. He said it happens all the time. With a all if the being said. My first time ever of going to San Francisco will probably be my last because that righ there ruined our vacation.
Points positifs: Very convenient to the airport - and quiet,
Se trouvant à juste 4,4 km de l'aéroport, l'établissement Hampton Inn & Suites San Francisco Airport South-Burlingame propose une navette gratuite (selon horaires). Les voyageurs pourront se dépenser au centre de fitness et profiteront de petits plus gratuits comme un petit-déjeuner buffet froid et chaud, l'accès Wi-Fi et le parking sans voiturier. Les chambres bénéficient en outre de petits plus pratiques comme un réfrigérateur et un micro-ondes.
Points positifs: Easy parking, comfortable beds, helpful staff, great location, modern bathroom
Points négatifs: Parking was expensive $45 for one night
Room didn't have blackout curtains
Points positifs: I loved this place!
Points négatifs: I love the location the staff was friendly and the hotel was amazing! The best view of the bay!
Points positifs: View and street that hotel was in it , hotel was clean and
Good stuff nice view and was very good hotel for family
To visit San Francisco, good facility for going to city and taxi and bus was very nice and available. There was many restaurants of different countries near hotel so we could go there and use it
Turkish and irannian restaurant named alborz
Was very near to hotel
Bus station also was very near to hotel,
Points négatifs: Breakfast was not including , I was supposed to have breakfast included but it was not included for my reservation,so a little bit was bothering for me.!!!!
There wasn't anything else that I can say negative about this hotel,
We were comfortable in five nights
That were staying in hotel.
Points positifs: I like the view and the complimentary wine tasting.. Our room at the 20th floor had a great view of the city at night.. Even tho it was a short stay on our 10th year aniversarie it was a great one..
Points positifs: simple place for business. very clean, beautiful view of the city and part of the bay. staff was helpful. good for late checkins, as checkin is 3pm, so make sure to call or check in prior to arrival.
Points négatifs: pool was closed for renovations, but that really isn't a complaint since they will be upgrading it which is great. maybe breakfast was kind of expensive, i payed $19 for the buffet when it was just me. so kind of high, $15 would have been more reasonable given the limited choice in food.
Points positifs: One of the best business travel experiences ever
Points négatifs: Nothing
Points positifs: Front desk was extremely helpful. I needed to cancel my reservation to relocate closer to the hospital where my family member was undergoing surgery for a brain tumor. However, I had booked the room through Expedia. The manager assured me that the hotel would not charge a cancellation fee, given that Expedia advertises no cancellation fees except as subject to the hotel. He was willing to be put on the phone with Expedia to explain the waiver. While on the phone with Expedia, I was put on hold for 30 minutes, then reprimanded by the Expedia representative that I would be charged a cancellation fee of the first night's stay. She refused to let me speak to the manager, and also refused to speak to the hotel manager who had happily obliged to discuss the matter with her. I was continually placed on hold, only to have her come back to the phone to reprimand me. I am grateful to the hotel manager for his hospitality which was in stark contrast to my telephone encounter with Expedia.
Points négatifs: Expedia and the false advertising of no cancellation fees, as well as the rude telephone spokesperson.
Points positifs: Convenient location especially the cable car stop adjacent to the hotel.
Points négatifs: Room temp was difficult to manage.
Points positifs: Friendly Staf, clean rooms. City c
Points négatifs: Highly expensive parking!!!
Points positifs: Very good value. Nice looking and simple hotel for a very reasonable rate. Just what I was looking for. Nice breakfast and good views. Took my wife and baby with me on a business conference trip. Room worked well for the baby with enough space for the crib provided unlike other hotels I saw. Overall very solid hotel.
Points négatifs: Location was not the best but I knew that going in. Some of the surrounding streets were a little sketchy at night. Not a big deal for me but maybe for some others. Parking pricey at $45 a night but all hotels in SF are about this expensive.
Points positifs: C'est facile de se garer. Les lits étaient confortables, le personnel serviable, hôtel très bien situé, salle de bain avec tout le confort moderne
Points négatifs: Le parking était très cher 45$ pour une nuit
La chambre n'avait pas de rideaux occultants
Points positifs: simple endroit pour affaires. Très propre, très belle vue sur la ville et sur une partie de la baie. Le personnel était serviable. Bon pour les arrivés tardives, car l'arrivée est à 15h, tout comme l'enregistrement, alors assurez-vous d'appeler pour vous enregistrer avant votre arrivée.
Points négatifs: La piscine était fermée pour cause de travaux de rénovations, mais c'est vraiment pas un reproche car ils la mettrons à jour ce qui est super. Le petit déjeuner était assez cher, j'ai payé 19$ pour le buffet pour moi seulement. donc un peu cher, $15 aurait été plus raisonnable étant donné le choix limité de nourriture.
L'établissement Holiday Inn Golden Gateway, qui propose une navette d'aéroport, se situe à juste 5 minutes de voiture de sites comme Lombard Street et Ghirardelli Square. Pour vous rafraîchir, vous pouvez aller faire un petit plongeon dans la piscine extérieure. De quoi vous ouvrir joyeusement l'appétit avant d'aller manger à l'établissement Cafe Marlette, qui vous sert le petit-déjeuner et le déjeuner. Sur place, vous profiterez d'un bar/salon et d'une salle de fitness ouverte 24 heures sur 24, l'assurance d'un séjour réussi. Les chambres vous offrent en outre une télévision LCD et un réfrigérateur.
Points négatifs: The fire alarm went off at 5:00am and we had to walk down many flights of stairs. When we got to the lobby we were told it was a false alarm. After returning to the room to get some sleep before an international flight, the alarm kept going off every 15 minutes or so for the next 3 hours. This made for a stressful start to our vacation.
Points positifs: Location, close to SFO.
Points négatifs: Self parking fee. Looks a standard in the Bay Area.
Points positifs: Quick check in and out, courteous staff, and the price was right.
Points négatifs: However, hotel shuttle took almost 30 minutes to make the full trip between the Hilton and the international terminal. The bedding had some small stains and bathroom was not entirely clean.
Points positifs: We needed a place to stay near SFO that provided free airport shuttle. I found this hotel on Kayak, and while it was more than I had planned to spend for one night, it was worth it! The bed was so very comfortable - I didn't want to get out of it in the morning! The room was exquisitely appointed and the staff was very accommodating despite there being a very boisterous party off the lobby - which spilled into the lobby at times. The front desk staff handled a group of small children who were taking items from the Market Place behind the desk extremely well! Thank you so much!
Points négatifs: More than I wanted to spend for a hotel room.
Points positifs: I loved the location to the airport, amazing views, modern vibe and look. Friendly staff! Big tvs!!
Points négatifs: Dinner was expensive in the hotel. For what it was I should have eaten at McDonald's. $100 mistake.
Points positifs: The hotel feels like it has all of the upgraded tech and decor a geeky guy like myself want out of a hotel. It was clean, close to the airport, and didn't have any noise coming from any highways or streets.
Points négatifs: We arrived late in the evening after a long flight to find our room wasn't ready. (at 12:30am) The front office manager said the floors had been cleaned that day, so it might feel a bit damn in the halls. Feeling tried we said Okay, and got our room key and went right to our room. The first thing we see is carpet fans scattered all over the room with every moveable piece of furniture stacked on our beds. It took another 45min to get our room switched for one that didn't have any fans, and we were questioned like we made the entire thing up. Only issue we had was the miscommunication from the office manager regarding the overnight parking. I was told it would only be $14 and I would have to use the parking machine in the garage. Well, the machine charges $20 for overnight, and I had actually already been charged $14 for parking on my room bill. So i paid for parking twice...We had to leave for the airport or I would have fought it.
Points positifs: The hotel is very good, it has clean facilities and friendly staff. I recommend the hotel for anyone that needs to stay around the SF airport area.
Points négatifs: I did not like the nightly parking fee. It should be included in the room price.
Points positifs: Great price and nice accomodations for a decent price. Enjoyed the executive floor and it's amenities which were superb for what we paid. We will stay again if we're ever in need of an SFO airport hotel
Points négatifs: They charged extra fees.
Points positifs: Good location.
Rooms are clean and well kept.
Points négatifs: My friends left 4-5 messages for me but when I checked, I was told there were no messages left for me. So I didn't get to meet up with my friends. Pretty bad.
Points positifs: Nice view beds very comfortable.
Points positifs: We stayed at the executive level and the amenities included with that were nice. Staff was friendly and helpful.
Points négatifs: The lobby is pretty run down and dated. The carpet in the lobby is very worn and dirty. The room itself was extremely clean and modern.
Se trouvant à juste 7,1 km de l'aéroport, l'établissement Hilton San Francisco Airport Bayfront propose une navette gratuite (horaires restreints). La piscine couverte est là où tout baigne! Vous pourrez aussi vous faire plaisir à l'établissement Windows on the Bay, qui vous accueille pour le petit-déjeuner à grand renfort de spécialités de la cuisine américaine. Sur place, la détente est reine grâce à un bar/salon et un centre de fitness! Parmi les petits plus sympas offerts par les chambres de cet hôtel 4 étoiles, on trouve des lits avec surmatelas avec une literie de qualité supérieure.
Points positifs: Loved the view of Alcatraz, the GGBridge to the west, parklike setting all around, marinas within an easy walk, on site cafe (separate from hostel kitchen & breakfast), very nice staff.
Points négatifs: Bathrooms & showers could use an update.
Points positifs: Great location, great view of Alcatraz and GG Bridge, easy walk to marinas, parks, public transportation and sights, nice cafe on site.
Points négatifs: Fog horn woke us during the night but it's SF in the summer, so fog is inevitable. Bathrooms could use an update.
Points positifs: Location and quiet
Points négatifs: Mattresses are terrible, rooms are tight, bathrooms are so-so.
L'établissement HI San Francisco Fisherman's Wharf vous installe à moins de 10 minutes de route de points d'intérêt comme Lombard Street et Palace of Fine Arts. Si vous avez une petite faim, l'établissement Cafe Franco vous mijote des spécialités de la cuisine américaine qui vous régaleront au moment du petit-déjeuner, du déjeuner et du dîner. En voiture depuis l'établissement, vous aurez également vite rejoint des sites comme Alcatraz Island et Pier 39.