Points négatifs : There were very few tourist on St. Thomas during the Corona outbreak. Thankfully they stayed open had sanitizer inside and outside the facility. My flight was cancelled and they made it quick and easy to extend my rental.
Points négatifs : Office closed, car unavailable when we arrived. Reservations tried to double our rate to pick up same car next morning. Finally got the airport location to honor our reservations but we still paid too much. Only one decent person there, the girl at the airport desk. Thank you to her!
Points négatifs : Had to wait almost an hour for pickup, even though I had a reservation made almost a year ahead
Points positifs : Very friendly staff and rather quick
Points négatifs : When I booked the car online, I did not realize it was at a location one mile from the airport and not at the airport. Apparently they are two different locations. My error I think.
Points positifs : Staff was friendly. The car was very beat up
Points positifs : Drop-off was extremely easy, really convenient.
Woman at the counter was helpful and explained everything.
Points négatifs : Hard to find something that could have been improved.
Points négatifs : auto was totally a wreck
Points positifs : Car functioned very well. Retrieval process from lot was easy.
Points négatifs : Agent at desk was not friendly or polite. Instructions for return of vehicle were unclear and I had to go back through customs again to return keys.
Points positifs : The service was fast and the pick up/drop off was easy. However, I was a bit shocked to see the car that was assigned to me was dirty and beat up with dents and scratches everywhere on the vehicle. I thought, I'm glad I declined the additional coverage the agent tried to get me to take on it!
Points négatifs : The condition of the vehicle was terrible! It was dirty with dents and scratches everywhere on it! I don't know if I got a crappy car because I went through a 3rd party or not.
Points positifs : We never got a car and weren't told that there was a shortage on the island. It was prepaid and they hassled me about returning the money when I called the vendor.
Points négatifs : Everything.
Points positifs : Not much that I liked about this. I used Kayak to find a rent car and ended up with Budget. Booked a full-size car but when I arrived it was not ready, gave me 2 choices wait while they get it ready or take a jeep wrangler for an additional $20 per day. I had my 8 yo & 4 yo granddaughters with me.
Points négatifs : I had to go out of the airport and across the parking lot and up stairs to a fenced in area to get to the jeep they rented me. Impossible task with 3 large suitcases and 3 carry-ons and 8 yo & 4yo granddaughters, they had slots closer. Also signs were not clear on returning cars & keys.
Points positifs : Very informative
Budget possède 3 succursales à Île Saint-Thomas. Consultez notre carte des succursales Budget pour trouver celle qui vous convient le mieux.