Points positifs : everything
Points négatifs : nothing
Points positifs : The staff, Justin, at pick-up was I of the best experiences that I have ever had renting a car. He went above and beyond what he had to do. He adjusted my time frame to save me some money. He upgraded my ride at a minium expense. He explained to me aspects in the car that I had no idea how to work.
Points négatifs : I was charged $15 at drop-off location for a gas charged but didn't realize it until I left. I returned the car with a full tank, so I feel I this was an overcharged.
Points positifs : The car was nice
Points négatifs : The customer service was terrible, unwilling to help someone in need. Didn’t get the car I booked, got charged an extra $20 a day because they didn’t have the car I booked.
Points positifs : Car got good gas mileage.
Points négatifs : Car had cracked windshield and underinflated tires. Also, doors had black, gummy deposits on the edges. No explanation for these when I returned it. I picked up the car during a rainstorm, which is why I never noticed the cracked windshield until the next morning. I hope Budget does not decide to bill me for this.
Very nice gentleman
Points positifs : Everything! No hassles and super nice guy!
Points positifs : Nothing
Points négatifs : We needed to extend the rental for an extra day and they charged us 150 dollars extra just for an extra day when the original bill was only 80 dollars
Would never agree to drop-off at this location again
Points positifs : nothing
Points négatifs : The drop off location in Ocala that was off the airport site was a nightmare. The male attendant was rude and refused to accept the car due to the pre-paid gas agreement signed in Birmingham. Eventually we were able to get a receipt and get on our way, almost 45 minutes later after being yelled at by the employee.
Points positifs : quick and easy, better
Ease & Convenience to rent from Budget Car Rentals
Points positifs : Sharyn who helped me get the car was friendly, courteous, efficient & extremely knowledgeable! I loved the Dodge Charger Hemi as it handled the road beautifully & was extremely comfortable! :-)
Points positifs : Service professional and friendly
Points positifs : No problems
Points négatifs : Easy deal
Points positifs : cheep clean car and paid what was quoted
Budget possède 2 succursales à Ocala. Consultez notre carte des succursales Budget pour trouver celle qui vous convient le mieux.