Points positifs : Cars what I prefer
Points négatifs : quick work in resection
Points positifs : Car was excellent.
Points négatifs : Car not inspected at pickup. At return, AFTER the attendant signed return confirmation, he identified a trivial crack in the windshield. Office did not have a clearly identified place or method for handling returns quickly. They wanted us to fill out redundant info. Another man had same issues.
Points positifs : Easy pick up and drop off. Actually at the airport, NO SHUTTLE REQUIRED!
Points positifs : Overall the process was decent. Easy to receive and drop off vehicle.
Points négatifs : Lines are too long. Also, CC bill was US $17 higher than I thought. I called the 800 and Rick told me it was extra charge to add another driver (didn't need it, just a precaution). I always read the contract on big ticket items, but a car rental??? I should have been told up front.
Points positifs : Inside airport and they were more professional than their competitors
Points négatifs : Better car selection
Points positifs : If you don’t mind wasting an hour after getting off your flight and picking up your luggage this is perfect for you.
Points négatifs : Incredibly long wait in line to pick up a car which had already been prepaid. Then you find out that even though you had reserved a full-sized car they only have s Toyota Corolla! So they want everyone to take SUVs which means you have to leave your luggage on display every time you park the vehicle
Points positifs : Car was new and clean.
Points négatifs : Have more representatives to accommodate the customers. There were 5-6 counters with only 2 people working. The line was long and moving slowly. Maybe have more options for vehicles per class.
Points positifs : Unknown. No one at counter or anywhere in building to rent the car.
Points négatifs : Rentals should NOT be available to book on Kayak if outside of that site’s car rental hours. No one was at the counter when we went to pick up the reserved car after a long and exhausting day of travel. We ended up having to use another company, which fortunately had a car available for us. Not OK.
Points négatifs : Denied me the rental because of my class 7.
Points positifs : The vehicle was still a bmw which was what I wanted.
Points négatifs : Initially I wanted the 335 sedan as I reserved but it was not available
Points positifs : I had many issues with the staff. I was having trouble with my credit card due to me being international and they were not helpful in the least. However, I finally went to Bilal and he was amazing and allowed me to rent my car after 3 hours of waiting.
Points négatifs : Pick up could have been smoother
Économique (Chevrolet Spark ou similaire) est la catégorie de voiture la plus réservée chez Budget à Richmond.
Budget possède 3 succursales à Richmond. Consultez notre carte des succursales Budget pour trouver celle qui vous convient le mieux.
Non (selon nos données)