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Exceptionalyy helpful and polite staff I requested a Non-Smoking quiet room ... The room was designated non smoking but the exaust vent belched smoke day and night from other rooms. I was put in front room right on the highway ... 6,281 trucks went by between 2 and 5 AM ... and the elevator announced every arrival to my floor with a pair of loud dings.
Friendly staff,good location-easy access to freeway. Clean and neat. Poor lighting in halls and rooms.
Real clean rooms, friendly helpful staff, great room for the cost, about perfect sized rooms
Nothing Toilet broke down, the breakfast was a joke. You have a coffee machine with really bad coffee and boxes of cereal, that's about it... As the receptionist said when I complained: "... Yes it's a bit misleading..." well I guess it says it all.
well I'm just disapointed I rented a non smoking room and they didn't have one when I arrive. I have to spray a can of lysol to get rid off the smell that was very nasty had to clean the A/C filter it was very dirty also.
front desk staff was super helpful, coffee machine in lobby made great coffee, bed was comfortable
Queen size beds were wonderful. Price was nice when split 3 ways. No hair dryer in the room but at least the front desk was able to provide one for our use. Breakfast had limited choices but the muffins were tasty.
It was a great room with good furniture and accomodations. We appreciated the newspaper in the morning.
Clean rooms. Very friendly and helpful staff. Comfortable bed. What more could I ask for at this rate?!
When we first got in the room and turned on the lights, the lamp in front of the window seemed fine. Until I plugged my cellphone charger into the same outlet, the light flickered and then stayed off. And my cellphone charger would not work, even in a different outlet. The beds were ok for comfort, the bathroom was super small. The side door entry way and up the stairs towards our room had nasty carpet with filthy foot prints all over it, it was nasty. We booked two nights, it was ok priced and pics online looked semi decent so we thought it would be ok. The second night we get back from the concert to find that our keycards wont work! We couldn't get in the side door or our room! We complained and they said it looks like you only booked one night, and I had the receipt in the room showing I paid two nights. They ended up just giving us new keycards. We were afraid to really check out the pool area, so we never used that. Complimentary breakfast included cheap coffee and donuts - what a disappointment. Never staying here again!!
Beds were rock hard and I got a hot tub rash. The sauna was broke and they have no plans of fixing it. I now have a horrible rash on most of my body from the hot tub not being properly maintained. Look up hot tub rash and see the pictures! Stay away from this hole in a wall!
Great location. Staff were very friendly. Beds were super comfortable. A good value for a budget conscious consumer not looking for bells and whistles. Hotel smelled like smoke and was dark.
Great value for money. All the necessities and friendly staff. Clean room and comfortable enough bed.
Staff were very friendly and helpful. Manager gave us a free room upgrade and chose a room near a router as I mentioned that I particularly wanted to use the free wi fi. (Shame the signal was so weak). Other staff gave us good advice on areas of local interest and where to buy food. Towels and toiletries were renewed daily. Very useful fridge in the room. Well positioned for public transport. Decor was very tired, faded and wallpaper was peeling in some places. General cleanliness could have been better (dirty floors, walls etc.), but it was clean where it really mattered I.E. beds, bath, sink). There was a cigarette burn in the bedspread. The coffee machine only made one cup at a time and coffee was not replaced after the first day. The details given about the hotel gave the impression that there was a microwave in the room - this was not so, there was one to use in the room next to the lobby - no use for me to do any actual cooking, only to quickly warm up something.
The staff was very courteous and helpful and check in was very quick. The room was decent and clean. It was easy to get to just off the interstate.
Location and cost Overall, the room was not clean. The toilet looked as thought it hadn't been thoroughly cleaned in a while. Carpet was lose and moved when walked upon.
Just needed one night's stay in the cities. This was the best value for my dollar.
Location. The room was dirty, did not service my room at all one the day, nor clean linen nothing. When I asked why my room was not serviced they say” it was the staff day off”
The location is right off the freeway so it's very convenient. When we checked in there was red stains on the bed sheet that may have been blood, so we transferred to another room. We were also disappointed that there is no cable, only four local channels on the TV.
We liked the convenient location, the in room internet and the quality of the room for the price.
We liked that the room was clean, and it was quiet. Breakfast was a bit crowded and base, but overall not bad. We should have known better than to come the last hour. :)
Friendliest most helpful staff of any hotel I have been in and I am a Gold rewards member that has been through 100's of hotels!!
Took forever to get booked in, bed was dirty and very hard, cracks in the walls and dirty. The pool can only fit about 8ppl if that. If all you need is a quick place to stay then it would be ok, but for the $ not worth it.
It was really good priced, was clean overall. I don't have any issues.
The staff was extremely friendly and helpful. The hotel was exactly what we needed and the price was good. So, when we got into our room we noticed that there was just a sheet on the bed. When we asked the front desk if there was blankets we were told that the sheet was the blanket but it we needed more to just ask. So we did end up getting a small blanket. Also, at the time of our stay there was a family in back when we pulled in who was drinking beer and had there little kid running around in just a diaper, who we actually almost hit.
Location The bathroom wasn't cleaned as well as it should have been, tv didn't work, security door didn't close, we had a nonsmoking room that smelled of cigarettes, janitorial staff was eating breakfast for guests each day we were there, the breakfast items were not replaced after they were out.
They were doing work to it and when we entered the door to the hallway it smelled like smoke. I would assume from the workers. There were cigarette butts all over the ground outside, not very attractive. Our room had a chair in it that had stains all over it, looked very nasty. I thought the paint job was terrible. The paint was all over the light fixture in the bathroom and splattered on the tray that the ice bucket and glasses were on, not very professional if you ask me. The door hinge was also about ready to fall off our door to our room.
Clean rooms No breakfast options
Location was great. Easy access to and from 35W. Staff were friendly enough. Room was clean, but older. The newer bed was fairly comfortable. There was a mini fridge in the room. Newer TV...but no HD, so attempting to watch the news was horrible because it was so grainy. We stayed 2 nights and the second night our key didn't work. Pillows were terrible. There was no real fitted sheet on the bed. There were just 2 flat sheets. There was a horrible couch that took up a large part of the room. It was disgusting and very uncomfortable. I would have rather had a desk or table with a chair. There was a strange odor in the room. It smelled like cheap cologne. I did not like that sink was right next to the door and right in front of the bathroom. You had to move if someone was going in or out of the bathroom because the door swung out. Small bathroom counter. More space would have been preferred.
Bathroom was clean AC wasn't working in our part of the building, poor internet quality and poor communication by staff. Rooms were dirty in general, but as mentioned, bathroom seemed clean.