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very comfortable and spacious. Location is abit away form everything. Granted only a few miles down the road, but nothng other than a gas station and mini convienence store in this location.
i really enjoyed how comforting the room was. really liked the fact that the rooms were very well equiped and the service at front desk was very friendly. The hot tub was amazing. need bigger towels for guests to use.
Copperstone resort was even better than I expected would recommend this resort to anybody for a relaxing stay. none
The rooms were extremely nice and very clean, and the kitchenette was very well stocked and modern. We loved it and would stay there again when we come back for our family ski trip this winter.
we were amazed with the rooms! absolutely beautiful!
no wheel chair ramp/ ramp for my baby stroller.
The comfort and peace and quiet
it was quiet and relaxed atmosphere clean with moderate luxury could have used another hot tub
Nice clean big! Rooms, good location ,friendly staff
Large size room for what we paid with full kitchen included
Nothing Could not drink the water No hair dryer Too noisy
good location just east of Banff National Park long climb up stairs to room a elevator would be nice
The towels were threadbare.
For the price, I was expecting run-down and smelling like smoke. What I got was a very clean spacious room complete with a mini kitchenette. A very nice surprise. The wifi is free and works but extremely slow. Good enough for my minimal needs (email, weather and maps) but definitely would not work for streaming content.
We got in late 1 am.. the guy was grumpy. Yes, the room STUNK with a huge smell of male perfume, and the bed linnens stunk like Lysol and smelly feet. In all my 58 years, I have NEVER smelled such a stench. We slept with the DOOR wide open and the windows also open WHOA!!!
They are in a wonderful location and provide an acceptable price considering other hotels are so pricey in the Banff park and outside parks areas. It looks like they are trying to serve their customers better, but they have a steep curve to learn. Person at desk has probably little English so then, he doesn't even smile --probably afraid of what you will ask. Bad mattresses and pillows - they need to upgrade these. For the price, it could offer breakfast.
This was our 2nd stay at this motel. It is clean staff are helpful. No problem for an evenings stay. Husky House restaurant service next door is great. Satellite TV service is 6 channels.
quiet, room facing opposite side no heat turned on Sept. 14
Hotel was nice & clean Was very expensive $---/night