Voulez-vous définir comme devise par défaut ou pour cette visite uniquement ?
Service impeccable. Chambre et prestations luxueuses. Soin du détail, raffinement.
Rien à redire, prestations de très haute qualité sur tous les plans. Nous aurions aimé que les transferts soient compris dans le prix.
infrastructures , piscine plage magnifiques , vue merveilleuse de l'océan , chambres trés grandes , bien équipées .....belle salle de bain avons eus une suite deluxe en rez de chaussee , c'était trés sombre , un hotel voisin au legian se construit donc beaucoup de bruit dans la journée , chambres neutralisees au niveau bruyant...beaucoup de moustiques dans la chambre , pas de produits anti moustiques dans les chambres à part la moustiquaire.de plus l'hotel est vraiment trrés isolé du centre de semyniak , la nuit , obligation de prendre un taxi pour se deplacer
The room that was booked had no view to the outside, it had a view looking into the center of the hotel. Very depressing. Not a place I would ever stay again
Rooftop was nice, it is just next to the beach, central. The toilet has a smell in the room i think because of the pipes, we always stayed close the toilet door, a part of the hotel is still is underconstruction, so it is usual to find yourself in a weird place. stuff smiles always, but for a high standart hotel it is not fair that they try to charge customers as soon as possible as they arrive to the hotel, it should be at the end of the stay, i had a problem with the agency, and the stuff tried to charge me 3times to ensure their payment, the high quality hotels dont care about money, they care about customers. But the stuff just wanted payment as soon as possible in this hotel.
Clean, lovely breakfast area and buffet, pool recliners always available, no towels left on chairs for hours so no-one else could use like at some hotels. not met at entrance when first arrived.
location and atmoshpere No king size bed avaialble although already put my preference.
Good for surfers not good for families beach club is a joke they have 6 sunbeds!!' Really noisy no soundproofing
The hotel staff were courteous. The breakfast - very oily food and not much choice. A lot of flies and coffee hosue is just in front of main road so very noisy.
Location is very central,close to the beach,2 min with Vespa and 5 min walking distance.Shopping,restaurants,and night out places are all nearby as well.Very friendly staff,nice modern decoration,large hotel(was impressed,thought it was smaller).Breakfast is also complete,very international.Nice swimming pools,relaxing. We had to stay 3 days in a Suite before we moved into a standard room and there we had just one problem:the bathroom.Suite was large,nice,quiet,but the bathroom had poor light and the bath tub was clogged(we asked to be fixed,but apparently it didnt help whatever they did).The Standard room was better.Had a large shower and the light was good.
The hotel was very clean and well maintained We booked a king bed and on check in were told they didnt have any - no room for compromise
Le confort de la chambre et la proximité de la plage Hotel très impersonnel, trop grand, un peu usine à touristes...
L'aménagement de l'hotel, les jardins, la plageLa mise a disoposition d'un ensemble douche dans lapartie lounge pour les départs après midi. Le mercure est un hotel vieillissant, les chambres sont à refaire ( sdb carrelage sale, les joints douteux.. Sdb petite.) Les piscines sont anciennes.
Le lieu, la proprete, le personnel super accueillant. Hotel tres chouette, aussi bien en amoureux, qu en famille Non, vraiment rien
personnel débordé quand affluence. Réservation d'une chambre avec King Size Pas dispo avant 16 h puis 17.00 puis 20.00 h .....
Hôtel très calme situé dans un beau jardin, plage privée, gentillesse du personnel
la situation est parfaite sur la partie la plus belle de la plage de sanur buffets trop chers pour la qualite trois fois plus chers que les restaurants sur la plage a 200m..difficile d'obtenir du savon tous les jours
le tarif du petit déjeuner est trop élevé pour le niveau de qualité de nourriture..
le parc de l'hôtel, le calme, Sanur est à bonne distance pour à la fois les excursions vers tanah lot, mengwy et ubud
Accueil et personnel chaleureux, environnement agréable avec bungalows dans la verdure et proximité de la plage avec chaises longues sous les cocotiers Service lent au restaurant
la gentillesse du personnel, massage peu honereux du spa de l'hotel et d'excellente qualite internet payant (5 dollars de l'heure), location de raquettes de tennis payantes (7 dollars les 2 pour une heure)
All staffs are GST! Greet, smile and thank you! Best resort in Bali. We booked our stay via kayak and when check in, was told by receptionist that breakfast is not included in my package which have been confirmed by agent kayak. I showed them that my booking is inclusive of breakfast, I then emailed to kayak but no response from them till date. Rimba is really nice, after check in, receptionist called and said that the resort will extend breakfast to us for the our stay in Rimba. The staffs at Rimba ensure that whatever request you have will be fulfilled at their best possible. Not that I can think of..
The hotel is absolutely stunning, with modern, tasteful and luxurious finishes. It is connected by frequent tram to its sister resort (Ayana) and to a private beach. It's a little out of the way from Jimbaran itself, and requires an inexpensive taxi ride to and from town. Food at the resort is good but expensive. The spa is astronomically expensive by Bali standards, although it is in line with Western high end resorts. The Rock Bar at the Ayana (for which Rimba guests get priority access) is a lifelong memory (although VERY expensive). The staff are extremely friendly and willing to help. The beach is beautiful. Location is quite convenient to the airport. In the early morning, it was only about a 10-15 ride. Honestly think it was our one-time bad luck, as opposed to a constant problem, but the air conditioning in our room could not be adjusted, even after we called for technicians to come and "fix" it. The temperature in our room hovered between hockey arena and cold-freezer. Made for poor sleep in an otherwise very comfortable room. Also, despite all the attention, the hotel managed to forget about giving us a promised wake up call. Fortunately, I set my own alarm just in case. But if I hadn't, we would have missed our early morning flight. The beach is very beautiful, but it's not for swimming. There are lots of big waves and big rocks, and the red flag is probably out 99% of the time. All in all, despite the shortcomings, I still believe this to be an outstanding hotel. Well worth the money (and priced much cheaper than many hotels that are likely comparable in quality).