Points positifs : Absolutely nothing about this experience was good.
Points négatifs : When reserving a specific class of vehicle, try having that type of vehicle available. Completely ruined a trip that I planned a month in advance. I needed a pick up truck, reserved a pick up truck. After calling 10-15 times, to verify the availability, I was able to get someone on the phone. Unfortunately they were not at all helpful, but they did mention that a truck would be due back in on Tuesday.
Points négatifs : We made the reservation online through kayak. Decided to drive well out of our way to pick up from dollar bc the price was much less. Once we arrived, they racked on $95 bc it was a one way trip! This should have been calculated when making our reservation for what was clearly a one way reservation. Explained this to Dollar rep and they could care less. We were so upset... wasted lots of time and money. Will never rent from dollar or use kayak again.
Points positifs : Friendly staff, clean car, easy access - no wait.
Points positifs : The staff worked with me to make sure I was getting the best price and was super nice!
Points négatifs : Nothing, It was an overall great experience!
Points positifs : The car itself was great--didn't have any problems with it at all. PIck up and drop off were quick and easy.
Points négatifs : I had reserved the care under my name but my spouse tends to do the driving in a rental car. When we went to pick it up, the company wouldn't let him be the primary driver so we had to pay $12 a day to add him as a driver which was frustrating because we were only going to have one driver. So if you rent with them and only have one person driving, make sure you make the reservation in that person's name.
Points positifs : Pick up was OK, and drop off easy.
Points négatifs : Pick up service. You must sign damage inspection prior to seeing vehicle
Points positifs : April went out of her way to help me out with our payment and insurance issues. She was patient and helpful the whole time. The experience would have been a total disaster without her.
Points négatifs : Not being able to rent a car with a Visa debit caused all of the problems we faced. I had to swap out of the truck I had reserved into a Scion, buy additional insurance (on top of the insurance I had already purchased) and pay twice what my initial rental was.
Points positifs : The staff was fast and efficient
Points positifs : Nothibg
Points négatifs : Car was not the intermediate or full size I ordered
Points positifs : The two ladies at the reception desk were extremely friendly. After a long day of flying they were a much needed glimpse of hospitality.
Points positifs : Staff was very helping and nice.
Points négatifs : The car was very dirty. Inside and out.
Points positifs : The car was top notch
Dollar possède 1 succursale à West Columbia. Consultez notre carte des succursales Dollar pour trouver celle qui vous convient le mieux.
Non (selon nos données)