Points positifs : Very rude staff
Points positifs : Staff was friendly and we were able to upgrade to a different car upon request.
Points positifs : Drop off was easy. Care was clean, looked brand new.
Points négatifs : The 50 dollar fee to drop off to another location was extreme.
Points positifs : Car was clean, the guy that helped us was super friendly and helpful
Points négatifs : Our reservation was “cancelled” when we arrived to pick it up and I was not the one to cancel. I got a comfirmation email the morning of and when I got to enterprise they told me it had been cancelled. Luckily they had 1 car left and gave it to us! Overall, I probably won’t use enterprise again.
Points positifs : I liked the fact the car was available right at the gate of the airport. The guys at enterprise also gave me a early pick up as i arrived early at the airport.
Points négatifs : The only thing i didn't like was something about the car but not your service was the fact that the audio speakers were really bad in the car. I am not even sure if that could be changed by you or not.
Professional and ethical
Points positifs : I had accidentally left my camera in my rental and these guys were able to help me get it back. I called in few hours after I had returned the vehicle and these guys were able to find the vehicle right away. I am very impressed with how quick they acted on it. This is why I rent through enterprise
Points positifs : everything !
great customer service
Points négatifs : nothing , no complaints
Points positifs : I dropped it off right at the airport.
Points négatifs : there were no actual instructions where i had to leave the van. I ended up parking it in one of your designated spots and hoped for the best. I had an early flight so no one was working when I got to the airport. Was a little nervous just dropping the key because I knew I still has to pay.
Points positifs : They were efficient in all aspects of my 1st time car rental. Vehicle was appropriate for my needs. And the return was especially quick but thorough. Very profession at all times. Thank you
No Cars Available!
Points positifs : I booked a reservation and when I got to the rental agency they told me no cars were available and did not offer any solution.
Points négatifs : Nothing.
Great vehicle and service.
Points positifs : Great service and an excellent vehicle. We especially appreciated being allowed to return the vehicle at the airport as it was after hours. We would definitely rent a vehicle at this location again.
Excellent customer service
Points positifs : Friendly and actively listen and engage in conversation to ensure customer needs met. Very helpful and comparable prices.
Enterprise possède 2 succursales à Abbotsford. Consultez notre carte des succursales Enterprise pour trouver celle qui vous convient le mieux.