Points négatifs : Èverything but pick up was positive. Line to pick up car was long. Waited 45 min to get to the counter. Then had to wait 20 min for the vehicle to be ready.
Points positifs : Pick up was good. Drop off no one anywhere so had to leave keys in a box. Would have like a to be checked out and get a receipt.
Points négatifs : The tumbler when you turned the key stuck sometimes so you had to play with it to get it to turn. New Car strange!
Points positifs : Pick-up took a little longer
Points positifs : Staff lovely! Car ready, clean, new
Points négatifs : Filled up tank prior to drop off, used at most .5 gallons of gasoline and was then charged for 2 gallons despite the “miles remaining” being 40 more than when I picked it up. Also, was told to either pay the deductible for my insurance or purchase $25 waiver not sure if this is a new thing or what.
Points positifs : Nice car at a reasonable price.
Points négatifs : Staff was a little less than responsive. Sort of “ho hum”. Didn’t explain things very well.
Great price, lousy service
Points positifs : I can’t think of one positive note
Points négatifs : Customer service was horrible, drop off was especially poor. The representative acted as if doing his job was an inconvenience. I have never seen worse service with any car rental agency.
Points positifs : The transition was smooth...great kids working the location.
Points négatifs : I didn't get the vehicle I requested but got a good alternative. Again, the staff working the location made an obvious effort to satisfy me. Kudos to the crew.
Points positifs : just my size.and comfortable
Points positifs : Very nice staff!
Points négatifs : You can no longer leave your car on the lot, but they followed me to my work so that I could leave my car there.
Pleasant and efficient
Points positifs : Prompt friendly service. No pressure to purchase additional insurance or fuel. Clean car. Upgrade. A great experience!
Points positifs : car was new ... 5 miles on it
Enterprise possède 2 succursales à Alcoa. Consultez notre carte des succursales Enterprise pour trouver celle qui vous convient le mieux.
Non (selon nos données)