Points positifs : Pick up was easy
Points négatifs : No email confirmation when order was placed. No one answered the phone so i could extend my rental. Selection was limited.
Points positifs : Friendly staff. Enterprise is a great company overall. Quality service. No hassle. Convenient. Reliable. Quick and easy pick up and drop off.
Points négatifs : Whomever rented the car before me spilled mustard throughout the center console and dash. A poor job was done cleaning this. There was also trash beneath the seat. This would be a first time instance with me and Enterprise. I’m not mad about it, I just prefer to pick up my rental and go knowing everything is 100%. I am willing to pay the premium above Dollar and Hertz prices because Enterprise provides a more “premium” service. I just want it to stay that way.
Points positifs : I found the airport staff to be relaxed, fast, and helpful. Very glad that I was able to get a real person on the phone at this location.
Points négatifs : Didn't have the car I requested, so they "upgraded" me to a truck, which was way too big and difficult to drive because of the size.
Points positifs : Excellent service when picked up car
Points positifs : Staff was friendly and helpful. The auto was fine also. Enterprise invest in training its employees and it shows. Always a good experience with them.
Points négatifs : NA
Points positifs : Super friendly, got a free upgrade! Professional and courteous from beginning to end!
Points positifs : Just dropped off the car here. Good experience, fast service.
Paying for additional insurance was a scam!
Points négatifs : While I was filling out the form on line for Enterprise's car rental on KAYAK I was asked if I would like to buy extra insurance. Since I was informed by your on line form that it was only $9.00/day I agreed to purchase it. However, when I arrived at Enterprises counter to pick-up the car I was asked again if I wanted additional insurance? I replied that I already purchased it on line. They said that they had no record of it and that If I did want the additional insurance I would have to pay an additional $28.00/day. They were guessing that the $9.00/day insurance would have only paid to repair damages to the rental car itself, but they couldn't be total liability insurance etc. In summary, I would like KAYAK to tell me what the $9.00/day charge that I paid was for?
Hybrid vehicle and easy!
Points positifs : I was delighted to get a hybrid vehicle without even asking. Super easy in and out at GSP with no wait. Very pleasant staff.
Points positifs : Free upgrade from a medium-sized sedan to small SUV. Great selection with less than 1700 miles on our rented vehicle.
Points positifs : Car was nice for size and all
Points négatifs : Car was not cleaned well (former renters papers in it, etc) Only one person at the counter made for a long wait to get the car picked up
Enterprise staff are amazing
Points positifs : Staff in Charleston were very nice and polite!
Enterprise possède 2 succursales à Greer. Consultez notre carte des succursales Enterprise pour trouver celle qui vous convient le mieux.
Non (selon nos données)