Points positifs : Great car, friendly workers and fast and seamless pickup
Points positifs : Drop off & pick up super easy.
Points négatifs : Quality of car could have been better...for the price, no bells or whistles, but the car worked great for our needs and had no issues with it overall given the mileage already.
Points positifs : Staff stayed past midnight because my flight was majorly delayed.
Points négatifs : They could have kept the car I reserved. I had to take a minivan.
Points positifs : fast and easy
Points négatifs : Great hospitality by the young lady at the time of pick up
Points négatifs : Vehicle smelled strongly of smoke.
Points négatifs : The car had a bad odor of cigarettes masked by a strong perfume smell. I had to ride with the window open.
Lost a Customer
Points négatifs : I called 2 days prior to cancel my reservation, but they never did it, so when I showed up to pick up another rental reservation I made for a smaller vehicle, they said they couldn't find that & only had the other one, which was larger & cost more. The attendant made no attempt to assist me & there was a line of people behind me, so I had no choice but to take the larger vehicle and full price...didn't even offer to have me pay what my actual reservation was for & mind you I had the reservation confirmation paper with me. Highly disappointed, unsatisfied and will not rent from Enterprise or Car Rentals.com again!!!
Hyundai is NOT "similar" to Jeep
Points positifs : Nice staff. Didn't press for add-ons beyond simple offering. The car was clean. The system of picking it up and driving away was efficient.
Points négatifs : I ordered a "Jeep (or similar)" because I wanted higher clearance and strong all-wheel performance in the torrential rains effecting the area I was traveling in last week. I received a Hyundai Santa Fe, which is a cookie-cutter cross-over mini-"SUV." Traction was sketchy in heavy rain, and it road almost as low to the ground as a sedan. NOT "similar" to Jeep in most of the important ways.
Points négatifs : No walk around car at pick up, called in after hours for help and never got a call back.
Points positifs : Quick, smooth, efficient.
Points positifs : Paperless checkout
Enterprise possède 1 succursale à Middletown. Consultez notre carte des succursales Enterprise pour trouver celle qui vous convient le mieux.
Non (selon nos données)