Points négatifs : The attendant there when I first arrived was annoyed that I would disrupt her free time with my business. Very rude and not hospitable at all. The attendant upon my return was the opposite. Very nice and easy to work with. The vehicle had a broken AC vent but other than that the vehicle was ok.
Points positifs : Friendly
Points négatifs : Cost reduction
Points négatifs : Paid a taxi to carry me to get my car and they didn't have any cars available. Was told it would be at least 2 days before they had one. Then had to pay to get back to my truck. Shouldn't make a reservation if you don't have cars available!
Points positifs : The staff was friendly.
Points négatifs : The selection of cars was limited to one. I didn't have a choice.
Points négatifs : Website gave me one price and when i picked up car it was double the price. Plus checked my account and there was an extra 40 dollars pending on top of what I already paid. Not sure what the extra 40 was for
Points négatifs : The price was more than quoted. I called and talked to a lady who said she’s research it and call me back. She never called. I called and left 2 messages which were not returned. Nobody would answer the phone and I called multiple times.
Points positifs : The car was nice.
Points négatifs : At check in the young lady attempted to charge me for extra insurance, I had explained that my daughter had gotten me insurance from an outside agency. At first she said she didn't see it in my reservation, but after I called my daughter she apparently found it.
Opted for value, boy howdy!
Points positifs : Well I asked for the cheapest option due to the fact I wanted to save money. To my surprise, I received a drop top BMW M series gas saver! Awesome!
Points négatifs : Came with only half tank of gas, had to wait about an hour to report gas, called to have hourly rate charges taken out due to being late, was charged then tried to get charged for an additional day. It was all squared up after about two days.
They will NOT accept a debit card
Points négatifs : Be warned, they do not accept debit cards. I am fortunate that a representative from Avis assisted me and gave me a better price than Enterprise so it all worked out for the best.
Great service, but beware of the hike upon return
Points positifs : The customer service was great and the car was clean and new.
Points négatifs : When you return the car, you have to walk a VERY, VERY long distance with all of your luggage back into the airport to return your keys and get your receipt. There was no shuttle. I am in very good shape, but with heavy luggage, the hike can be a challenge!
Points positifs : The car was comfortable, new and got extremely great gas mileage. The service at the counter was quick and painless.
Points négatifs : The numbered spots were a little hard to follow.
Points positifs : It was the best experience and amazing and the help at the rental was very friendly and answered all my questions I will be renting a car from them again!!!!!
Enterprise possède 2 succursales à Midland. Consultez notre carte des succursales Enterprise pour trouver celle qui vous convient le mieux.