Points positifs : Drop off was easy.
Points négatifs : Pick up was disorderly. Car was not clean inside. I even verified they had time to clean it well because it looked like they had just ran it through the carwash. He said yes. When I got home I spent an hour cleaning it because there was trash and obvious smear marks on the windows and such from the previous user. Given that we are in the middle of a pandemic with COVID-19 this was highly disappointing.
Points positifs : Check out/in was super fast and the vehicle was fully fueled and ready to go.
Points positifs : Staff was very friendly, service was great.
Points positifs : The folks at this location was very nice and courtesy...I would choose them again with future trips!!!
Points négatifs : Nothing at this time!
Points positifs : Car was ok
Points négatifs : Could not use or apply discount or poromotion I already received from enterprise And They over charged me
Great rental and service
Points positifs : Quick easy pick up, great car, great service and staff. We got a free car upgrade and were able to park our vehicle in their lot. The weather was cold and a little snowy. Our car was having heater issues, so we opted to rent a car for a great price for our quick trip. Will definitely use Enterprise again.
Great service, okay car.
Points positifs : The service was great. I might give them a second chance just because of the service we received. I'm sure if we would have noticed all the crumbs in the back of the van we rented they may have done something about it, and we thought the smell was because it was sitting for a while but the smell never went away. I rarely rent cars and the few I have rented were always spotless so I never thought about really inspecting the back seats. Now I know.
Points négatifs : Had to change cars because first car had pet hair everywhere. Second car was cleaner but needed to be vacuumed, a air freshener, and needed to be run through the car wash. The washer fluid was terrible and only made the windshield streaky when used. May next time someone is renting a vehicle for longer then a week they should really make sure that the vehicles don't smell bad.
Points positifs : Mareneika with Enterprise was great to deal with, she made my experience seamless. I appreciated the way she treated me and i would do business with her again.
No cars available
Points négatifs : Terrible way to book a rental car. Never again will I waist my time use kayak to make a rental car reservation.
top notch customer service
Points positifs : not only did enterprise offer the. est rate, but they gave us vip service. they made everything easy, they took care of us quickly and efficiently. i will never go anywhere else!
Points négatifs : nothing
Points positifs : Very friendly staff, free upgrade, nice car. No pressure. In and out. Everything I wanted.
Points positifs : The Jeep was great, and the value was excellent.
Points négatifs : The brakes were grinding on the vehicle we originally got. It was bad. we took it back and the problem was corrected. It is just concerning that they did not notice as they drove it around the lot, that the brakes were so bad.
Enterprise possède 3 succursales à Overland Park. Consultez notre carte des succursales Enterprise pour trouver celle qui vous convient le mieux.