Points négatifs : Seat belt light was on
Points positifs : Super friendly staff. No dropoff fee. Manager texted to be sure rental was going well.
Points négatifs : Nothing, best rental experience ever.
Points négatifs : Dripped oil on my hosts concrete driveway. Not a pleasant experience with him over that. I think the service tech didn't wipe the oil from the cowling when the oil was changed. Otherwise a good experience with Enterprise
Points positifs : Great car, good mileage, clean.
Points négatifs : Their printer was down so we didn't get a receipt.
Points positifs : Excellent customer service at this location.
Points positifs : Friendly, prompt, painless
Points négatifs : nothing
Worst rental experience yet
Points positifs : Zilch.
Points négatifs : Made on-line reservation. When I showed up, was told no cars. I could "hang out" and see if one became available. Really. 30 minutes before closing? Turns out they closed and I didnt get a car. Thanks for nothing.
Points négatifs : When I booked this car Online, the TOTAL was $136.36 including taxes and fees. When I arrived to pick it up, they said it was to be $145.94 and that the Taxes and Surcharges were NOT included. I then had to pay them the extra amount. NOT HAPPY.
Did not have the Car I needed Large SUV or VAN
Points négatifs : DID not have car I need it. A large SUV or Mini Van
Great customer service
Points positifs : They pick me up from my home and when I had to drop the vehicle off they gave my wife a ride back to work , it was so helpful and I thank them very much
Points positifs : Loved all of the staff at Enterprise. We felt that they really understood how to make a travel experience memorable and trouble free. Will definitely use Enterprise for all of our car rental needs in the future.
Points négatifs : I did not get the car. My search was for the Palm Spring, CA airport. Not sure how I did this, but my reservation was with the off site Enterprise facility instead of the airport site. The off site closed at noon. I arrived at the airport in the afternoon and discovered my error when I went to the Enterprise counter. The men working the counter were not helpful at all, except to offer me a car at over $400 when I had one reserved at $190 for the week. They offered me no solutions. I went to Avis and they were very helpful to me.
Enterprise possède 2 succursales à Palm Desert. Consultez notre carte des succursales Enterprise pour trouver celle qui vous convient le mieux.