Hôtels près de European Society for Gene and Cell Therapy Congress

Points positifs : Embarquement en avance. Donc moins la course que d’habitude.

Points négatifs : Ne pas nous faire embarquer aussi tôt si c’était pour nous garder 45mn à terre dans l’avion.

Points positifs : Price. Efficiency

Points négatifs : I got an email that the flight was canceled then another that it was on time. This caused confusion and distress

Points positifs : That we got home

Points négatifs : It was 2 hours late which meant we missed our train and got home 4 hours late

Points positifs : Crew were amazing arrived early

Points négatifs : In flight entertainment

Points positifs : Crew were great, bubbly staff even though they were tired, *not obvious*

Points négatifs : Boarding process, and being told we may have to stay until Wednesday as the operator double booked our seats.

Points négatifs : Don’t charge everyone on the flight €60 without warning.

Points positifs : I was given trouble when boarding the flight

Points négatifs : Better customer service

Points positifs : Nothing

Points négatifs : Everything

Points positifs : I went airport for boxing pass they changed 165 £ if some one dnt no

Points négatifs : Ridiculous charging 25euro for a small backpack, by threatening to let you on is truly extortion

Points négatifs : Ryanair cancelled our return flights on a day of our evening initial flight, though our government implemented a quarantine a few days before! Nevertheless the initial flight took place, though nobody understands how the airport under a ban of regular air traffic allowed Ryanair to fly! My online refund form does not work, as thousands of people are now struggling with the same - a notification pops up on invalidity of our booking number! Ryanair is s shame!

Points négatifs : L’embarquement prioritaire

Points positifs : We had an eventless and safe flight and it was not too cold on the plane.

Points négatifs : There was no paper towel in the toilet, the water for the tee was not warm enough to have tee. We have been told to have 10-20 min delay we arrived much later. And the intonation of the speaking stewardess was so annoying that you could not listen to it :( These are minor things but can change the customer experience.

Points positifs : Hats off for the pilots! They did a great job to land the plane during the night on a very-very thick fog. Actually, we were the first plane to land safely in CLJ airport in three consecutive days apart all the other diverted landings to other airports.

Points négatifs : 6 hours delay due to bad weather.

Points positifs : Friendly crew

Points négatifs : Long check-in lines Seats uncomfortable

Points positifs : Prices on in flight purchases

Points négatifs : Boarding was ridiculous, check in lady had no idea what an infant is and how their own app works. Suggested us to use the e-gate with an infant and angrily put us at the back of the cue. The infant wanted to breastfeed...