Points positifs: We love the Gatlinburg Inn. This was our second visit and we loved it so much the first time that it was our selection for our servings trip to Gatlinburg. Out also was where we just got engaged! There is a fireplace out front with some rocking chairs for socializing. There is a pool for the summer. There are a few rooms/seating areas for your family to hang out and done have fireplaces. The charm of this place really wins out. Finally, it is in the absolute heart of downtown Gatlinburg, so the convenience cannot be beat!
Points positifs: Excellent location, very clean, staff was very nice, breakfast was delicious. For the price it is the best place we have ever stayed at in Gatlinburg. We Highly recommend.
L'établissement The Historic Gatlinburg Inn offre un emplacement excellent, vous plaçant à moins de 10 minutes de marche de Ripley's Aquarium of the Smokies. Une piscine extérieure et une piscine extérieure en saison vous offriront de précieux moments de détente mais ce n'est pas tout: vous profiterez également de petits plus gratuits comme l'accès Wi-Fi, le parking sans voiturier et un petit-déjeuner buffet proposé tous les jours, entre 7h00 et 10h00. Confort et souci du détail. L'ensemble des chambres bénéficie de petits plus comme une baignoire relaxante profonde sf une literie de qualité supérieure, sans oublier un balcon ou un patio et une télévision à écran plat, parfaits pour un séjour tout confort.
Points positifs: The amenities were nice but overpriced for what you got to enjoy.
Points négatifs: There's no housekeeping. You take out your own trash, gather your own lines, no new linens, and wash your own dishes.
The noise is awful. Paper-thin walls and floors.
Vantant un parc aquatique gratuit, l'établissement Holiday Inn Club Vacations Smoky Mountain Resort vous place à moins de 15 minutes de marche de Ripley's Aquarium of the Smokies. Au programme pour vous défouler et vous détendre, un centre de fitness, une piscine extérieure et une piscine couverte. Vous vous sentirez comme chez vous dans les chambres de cet établissement qui bénéficient de petits plus comme une cuisine, un lave-linge/sèche-linge, une cheminée et un balcon aménagé.
Points négatifs: the bath tub had a big rsut stain
Lors de votre séjour à l'établissement Bent Creek Golf Village Resort by Diamond Resorts, vous aurez l'occasion de pratiquer votre swing sur le terrain de golf. Au programme pour vous défouler et vous détendre, un centre de fitness, une piscine couverte et une piscine extérieure en saison. Vous vous sentirez comme chez vous dans les chambres de cet établissement qui bénéficient de petits plus comme une cuisine, un lave-linge/sèche-linge, un balcon et un canapé-lit.
Points positifs: Everything was wonderful and the price was also great
Points positifs: Pool
Points positifs: The outdoor area around the hotel and the pool. Of course the cookies were fantastic!
Points positifs: Great view of Mount Le Conte. Above, and away from all the activity in Gatlinburg. Very friendly, and helpful staff. Clean, comfortable rooms.The restaurant was very nice; good service, good food. We would stay here again in a heartbeat. And the cookies at the front desk!
Points négatifs: We stayed for a week, most people/families don't, which means that there are a lot of rooms to turn over every day. House keeping has more than they can handle, and on two occasions our room was not cleaned until 5:00 P.M. Check in appears to take a while (that wasn't the case for us), not sure why.
Points positifs: It was very clean and staff was very helpful and nice
Points négatifs: The pool had way too much chlorine all the kids were coughing and their eyes were burning but the area was very clean.
Points positifs: Everything we expected and then some. Staff was courteous, and rooms were quiet. Can't wait to come back again.
Points positifs: Pool and lounge facilities were top notch. Beautiful building. Amazing view. Because of the view though, you end up quite a ways outside of Gatlinburg proper. Also the bed was akin to a hammock, which my back objected to
Points positifs: The overall stay was great
Points négatifs: The staff could be better
Points positifs: I loved how safe and welcoming The Park Vista is. The family pool area was outstanding! Enjoyed!
Points négatifs: Ate dinner downstairs at the onsite dining area. Didn't care for the Greek Chicken w/Couscous. Very dry
Points négatifs: We were told we would have two queen sized beds and received two full size beds. For paying as much as we did, not a very nice room at all.
Points négatifs: Property is worn out and looks decades old in style. Just a very outdated atmosphere. Room did not get cleaned one day. Maid went in took his/her tip, barely took the trash out, and left everything as she/he found it.
Points positifs: When most lower rated hotels would offer a free breakfast we found few amenities. Very disappointed that even the popcorn was overpriced at $3 a bag -should have been free. Other than that the view was beautiful and a nice pool.
L'établissement The Park Vista - a DoubleTree by Hilton Gatlinburg offre un emplacement excellent, vous plaçant à moins de 10 minutes de marche de Ripley's Aquarium of the Smokies. Vous pourrez profiter de la piscine couverte, faire une halte à l'un des 2 restaurants ou vous relaxer autour d'un verre au bar/salon. Parmi les avantages offerts par cet établissement: un centre de fitness, un bain à remous et une piscine pour enfants.
Points positifs: It was right where we needed to be to do all the great things in gatlinburg! It was clean and a nice place to stay! I will be going back!
Points positifs: Friendly staff. Good location.
Points négatifs: Room was not completely clean prior to checkin. The manager had to come and clean up after the maids.
Points positifs: Everything was great. Had an awesome breakfast. Beds and pillows were super comfortable. Short was from main strip in Gatlinburg.
Points positifs: Location and breakfast and room size
Points négatifs: Not enough parking on site when full.
Points positifs: It was great. We came in from driving all night from Louisiana, and they let us check in early, once the rooms were clean. We were able to check in about two hours early, possibly even earlier, like I said, we were tired! :) Staff was friendly, housekeeping was great! Very close to all the attractions, and good views. We will definitely stay again our next time to Gatlinburg.
Points négatifs: The pool area could have been cleaner. We did not swim, but would have if we were staying longer. I am not sure if it was in construction being this time of the year, but the fountain (??) area was not working and just looked sort of drab.
Points positifs: Le personnel est sympa. C'est bien situé.
Points négatifs: La chambre n'avait pas été nettoyé avant notre arrivée. Le responsable a dû venir nettoyer après les femmes de chambre.
Points positifs: Tout s'est super bien passé. Il y avait un super petit déjeuner inclus. Les lits et les oreillers étaient très confortables. A quelques minutes de la zone de Gatlinburg.
Points positifs: L'emplacement et le petit-déjeuner et la chambre était de taille moyenne
Points négatifs: Il n'y en avait pas assez le stationnement sur les lieux à plein.
L'établissement Country Inn & Suites By Carlson, Gatlinburg, TN offre un emplacement excellent, vous plaçant à moins de 10 minutes de marche de Ripley's Aquarium of the Smokies. Pour faire quelques longueurs, vous pourrez compter sur la piscine couverte tandis qu'un centre de remise en forme vous permettra de vous défouler. Vous vous sentirez comme chez vous dans les chambres de cet établissement qui bénéficient de petits plus comme un réfrigérateur, un micro-ondes, de la literie de qualité supérieure et l'accès Wi-Fi à Internet gratuit.
Points positifs: I was very happy with the room I rented at the Econo Lodge Inn. The room was clean and very nice. I had no problems with anything in the room.
Points positifs: While this is an older hotel it was perfect for a nights stay. We were stopping in Gatlinburg for a night and we just wanted a room close to the main street. The hotel was about a block from the restaurants and shops. It was clean and had a refrigerator and microwave which was all we really needed. The bed was ok and it was quiet. Would've preferred a room with a king bed but that wasn't available. Which isn't the fault of the hotel. Parking was easy. The only thing I would say could've been a problem is that the room we were in was in a separate building from the main desk so it wasn't convenient to go to the front desk if we needed anything. Check in was fast and the gentleman working as very nice.
Points positifs: The hotel was ok. It was located in a perfect spot. It was close to the park and right by the Main Street through Gatlinburg. The room was comfortable and clean. We had a balcony which was nice but the view was of a parking lot. This is a good hotel if you don't plan to vacation at the hotel. We used it to sleep and spent the days at the park so it was perfect for us. Free breakfast was a plus but you got to get there early being that the dinning area is so small. I will stay here again.
Points négatifs: The room and hotel were very basic and small. dinning area is very small so getting to the breakfast area early is a must. Hotel is a bit dated also. Nothing major is wrong with any of this and I would stay here again.
L'établissement Econo Lodge Inn & Suites at the Convention Center offre un emplacement excellent, vous plaçant à moins de 10 minutes de marche de Ripley's Aquarium of the Smokies. Une piscine extérieure et une piscine extérieure en saison vous offriront de précieux moments de détente mais ce n'est pas tout: vous profiterez également de petits plus gratuits comme un petit-déjeuner continental, l'accès Wi-Fi et le parking sans voiturier. Les chambres bénéficient en outre de petits plus pratiques comme un réfrigérateur et un micro-ondes.
Points positifs: The rooms are large and you don't feel like a sardine once everyone/everything is brought inside. They are really clean and nicely located. Everyone is really nice and helpful. The breakfast wasn't the greatest, but the Atrium next door is delicious and cheap! We will definitely stay again!
Points négatifs: The breakfast wasn't very good. The biscuits were hard and eggs were dry. I wish they would have offered water in the breakfast room as well. Other than this everything was perfect. We just ate at the Atrium for breakfast
Points positifs: Super clean. Close to everything. Friendly staff.
Points négatifs: Wifi is terrible, but that's not that important. I mean, come on! It's a vacation!
Points positifs: We were a young family with two small children and this was our first vacation. The room was clean and neat when we arrived. Staff was courteous and welcoming. Breakfast was a huge hit with our 3 year old:waffles, juice, eggs and sausage.
Points négatifs: I did not like being in an adjoining room and the breakfast area was on the 4th floor.
Points positifs: Room was nicely furnished and clean. Bed was SUPER comfortable ! Free breakfast was good. Staff was courteous.
Points négatifs: Jacuzzi tub motor was very weak.
Points positifs: location every thing was great we will be back soon family and friends will be coming there soon as well were telling every one how great every thing is.
Points négatifs: ants and you took of them thank you.
Points positifs: Very close to everything in Gatlinburg.
Points positifs: Très propre. Proche de tout. Le personnel est sympa.
Points négatifs: Le wi-fi n'est pas terrible, mais ce n'était pas important. Je veux dire, ils exagèrent ! C'est un vacances !
L'établissement Crossroads Inn & Suites vous installe à moins de 15 minutes de voiture de points d'intérêt comme Dollywood et Ripley's Aquarium of the Smokies. Après avoir profité des joies de la piscine extérieure, vous pourrez reprendre des forces au restaurant. Dans cet établissement qui abrite un centre de fitness et une piscine extérieure en saison, vous êtes aux petits soins. Les chambres bénéficient en outre de petits plus pratiques comme un réfrigérateur et un micro-ondes.
Points positifs: Near smokey park and price is cheap.
Points négatifs: Breakfast is very simple only bread.
Points positifs: Location was excellent. Walking distance to everything.
Points négatifs: Overpriced.
Points positifs: Location
Points négatifs: Hair in shower
Points positifs: Fireplace
Points négatifs: Not very clean
Points positifs: Lots of room in the room. Could move around and not run into anyone else.
Points négatifs: Curtains did not close. There was to much light for me at night. The couch was awful.
Points positifs: Hotel was very close to smokies national park and the town of gatlinburg. Could walk to restaurants around. Good rustic look to the room.
Points négatifs: Limited parking. Only one car parking was allowed. We had two cars and had to park the other car in the paid parking.
Points positifs: On the river
Points positifs: The room was fine except for having the sewer back up into the toilet and having to move at 11pm. They didn't have another room but moved me to a suite in another hotel they owned
Points négatifs: Having to move at 11pm with 2 kids
Points positifs: The staff was excellent, Extremely friendly and very helpful. Location was beautiful.
Points négatifs: Hotel building needs to be updated. While there our door handle fell off. Building is showing its age and needs a good face lift! Pool was nice but showing a bit of wear and tear. Internet and TV kept going in and out of service. Connection issues.
Points positifs: Location is excellent. Breakfast was good. View to the river was nice...
Points négatifs: Room wasn't clean 100%,
Points positifs: Quaint setting with decent pool for kids.
Points négatifs: Second floor was tough with my handicapp husband
L'établissement Econo Lodge Inn & Suites On The River offre un emplacement excellent, vous plaçant à moins de 15 minutes de marche de Ripley's Aquarium of the Smokies. Une piscine extérieure et une piscine extérieure en saison vous offriront de précieux moments de détente mais ce n'est pas tout: vous profiterez également de petits plus gratuits comme un petit-déjeuner continental, l'accès Wi-Fi et le parking sans voiturier. Les petits plus pratiques ne manquent pas dans chambres où vous trouverez un réfrigérateur et un micro-ondes, tout comme une télévision à écran plat et de la literie de qualité supérieure.
Points positifs: The staff went above and beyond to make us comfortable. The beds were very comfortable and the room was very clean. The location was great. We will definitely stay here again.
Points négatifs: The only complaint I have is that the bathroom was extremely small.
Points positifs: The room was very clean and the bed was very comfortable.
Points négatifs: When looking it up on Mapquest it had is in the center of all the shopping on parkway not on the east parkway a bit of a walk.
Points positifs: The staff was great and helped anytime we had a question, the beds were some of the best that I have slept on in Gatlinburg and the creek was nice to listen to at night. We will definitely be staying there next time
Points négatifs: Could not connect to the wifi at all but everything else was great
Points positifs: Comfortable beds with clean warm pillows, blankets and sheets. Nice room with all the usual amenities. breakfast was just adequate.
Points négatifs: Could have been a bit more quite and clean. This is an older, slightly run-down motel.
Points positifs: Staff was great! Go Vols!
Points positifs: The room is spacious and price is reasonable. The continental breakfast is acceptable. Overall good value for the money.
Points positifs: Beds were very comfortable. Room was more updated than expected. Fridge, microwave, and coffee maker were appreciated. Free wifi ran at an adequate speed. Location was the best feature, close to the parkway with a creek, trolley stop, and restaurants nearby. Staff was very friendly. Great value. We enjoyed our stay very much!
Points négatifs: Carpet could use a cleaning.
Points positifs: Close to everything and comfortable beds. We had a nice balcony that overlooked the courtyard. The staff was nice and it was an easy check out. Nice Flat screen TV.
Points négatifs: The hotel was very dated and needed a lot of repairs. The shampoo was in small packets instead of bottles and our toilet paper and tissues were left empty when the maids cleaned our room on the second day. If you can get the room for under $50 it is worth it due to the location. The room itself is not worth more than $40 per night.
Points positifs: RIght in the middle of all the action in Gatlinburg. Didn't have to drive in the traffic. Clean. Nice staff. Loved the balcony. Comfortable beds. Large room.
Points négatifs: The shampoo was not good. I should have brought my own.
Points positifs: Location was good but nobody was in office after 11 pm so if u need anything after that u have to wait till morning rooms need updated but for the money you can't complain walking distance to everything and super close to park entrance
Points positifs: The location was really good. The bed was comfortable.
Points négatifs: The room was damp and moldy. The bathroom was seriously outdated. The air conditioner adding work very well. I got what I paid for. This was not a good deal.
Points positifs: The room was.wonderful and clean and the staff was.very friendly.
Points positifs: Gas fireplace was nice.
Points négatifs: River edge? No. And the balcony was about 6 inches above a parking lot. No view and no river.
L'établissement River Edge Motor Lodge Gatlinburg offre un emplacement excellent, vous plaçant à moins de 15 minutes de marche de Ripley's Aquarium of the Smokies. Une piscine extérieure et une piscine extérieure en saison vous offriront de précieux moments de détente mais ce n'est pas tout: vous profiterez également de petits plus gratuits comme l'accès Wi-Fi, le parking sans voiturier et un petit-déjeuner continental proposé tous les jours. Dans cet établissement qui abrite une piscine pour enfants et une terrasse, vous êtes aux petits soins. Les chambres bénéficient en outre de petits plus pratiques comme un réfrigérateur et un micro-ondes.
Situation de l'établissement
En choisissant l'établissement Hampton Inn Gatlinburg, vous aurez la chance de séjourner dans le centre de Gatlinburg, à quelques pas de Tram aérien d'Ober Gatlinburg et Ripley's Haunted Adventure. Cet hôtel se trouve tout près de Star Cars Museum et Amazing Mirror Maze.
Passez un séjour comme il se doit dans une des 97 chambres climatisées de l'établissement et profitez des nombreuses installations à votre disposition, notamment une cuisine. Les chambres sont dotées d'un balcon. Une kitchenette privée qui comprend un réfrigérateur est à votre disposition. L'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde et votre divertissement est assuré par des chaînes par câble.
Équipements et services
Ne ratez pas l'occasion de vous détendre en profitant des nombreuses infrastructures de loisirs à votre disposition et qui incluent une piscine extérieure et un centre de fitness.
Pour combler tous vos petits creux, l’établissement Hampton Inn Gatlinburg vous propose une épicerie.
Affaires, autres prestations
Les équipements et services proposés incluent un centre d'affaires, une consigne à bagages et un coffre-fort à la réception. Un parking gratuit est disponible dans l'enceinte de l'établissement.
Points positifs: Very friendly staff and pleasant to deal with, close to town so walking around was no issue at all, would recommend to stay
Points positifs: I was worried as it is a small motel not far from the bustle of town and sometimes that can be a bad choice. I was so happy to find it clean, neat, friendly, and quiet.
Points négatifs: I never could connect to the wifi.
Points négatifs: Motel was very old and run down needs an extreme update
L'établissement Economy Inn & Suites offre un emplacement excellent, vous plaçant à moins de 10 minutes de marche de Ripley's Aquarium of the Smokies. Une piscine extérieure et une piscine extérieure en saison vous offriront de précieux moments de détente mais ce n'est pas tout: vous profiterez également de petits plus gratuits comme l'accès Wi-Fi, le parking sans voiturier et un petit-déjeuner continental proposé tous les jours, entre 7h30 et 10h30. Vous vous sentirez comme chez vous dans les chambres de cet établissement qui bénéficient de petits plus comme un réfrigérateur et un micro-ondes.
Points positifs: Staff was nice. Walking distance.
Points négatifs: Pool was under construction and the website should have told that. I chose that one because it had an indoor pool and hot tub and pause about $50 more a night since other hotels had seasonal ones that weren't open this time of year.
Points positifs: location to everything was good. room was clean.
Points négatifs: no coffee packs in room, shower had slow drip, balcony overlooked the roof to the pool and hot tub
Points positifs: Breakfast was delicious with many options. Staff was great and had toothpaste (which I forgot). Fantastic location. Less than a five minute walk to the aquarium and the strip is one block over with easy access. The hotel is on a very quiet street and there is a really nice sitting area down by the river.
Points négatifs: The only complaints I have are minor. The parking garage has some weird parts to it. It's clearly conformed to the mountain behind the hotel. Also the lamps between the beds didn't work, but the staff probably would have fixed it if I had let them know. Also there were plenty of other lights in the room.
Points positifs: You can walk to everything in gatlinburg. It's a perfect place to stay if you don't need a very romantic get away.
Points négatifs: The refrigerator made a noise all night. The heater was either burning hot or off which made it a icebox.
Points positifs: Room was ok. Location was great.
Points négatifs: They turned the room right next to ours into a party room for the Elk Convention and it went 24/7. When I complained I was told "oh you booked with kayak.com, you'll have to take that up with them....". I think someone realized that mistake and tried to put me in another room but by then they showed how they felt about online customers. Plus, they don't give the premium rooms to online bookings. They told me that. You'll be facing the hill in the back with a poor view. You cannot get the nice view online. I'll never be back to that place!
Points positifs: The hotel was pretty clean. The location to downtown Gatlinburg was fantastic. The continental breakfast was more than the cereal and muffins that you get in other places. The staff was as helpful as they were allowed to be.
Points négatifs: The bathroom was tiny and crowded as was the room. The walls were so thin that we could hear the phone conversation of the man in the next room as well as the female that was on the other end of the phone line.
The "Mountain-side View" that we were supposed to have was the employee parking lot and a steep hill with a lot of trash and debris on it.
The Kayak website leads you to believe that you can get a Smoking room, but you are not allowed to even smoke on the balconies of these rooms as it is a "No Smoking on the Grounds" property.
L'établissement Edgewater Hotel - Gatlinburg offre un emplacement sensationnel, vous plaçant à juste 5 minutes de marche de Ripley's Aquarium of the Smokies. Au programme pour vous défouler et vous détendre, un centre de fitness, une piscine extérieure et une piscine couverte. Les petits plus pratiques ne manquent pas dans chambres où vous trouverez un réfrigérateur et un micro-ondes, tout comme un balcon et l'accès Wi-Fi à Internet gratuit.
Points positifs: Property is well maintained and the staff are very courteous. Plenty of onsite activities every day to keep you busy. Minutes away from Gaylinburg and Pidgeon Forge
Points positifs: The mountains
Points négatifs: Air conditioner broke two times spilling water on the floor, and they never brought us toilet paper after two days of calling.
Points positifs: Nothing
Points négatifs: Everything
Points positifs: The scenery near the resort
Points négatifs: The rooms, the prices. For a resort, you would assume that at least WIFI was inclusive in the room charge. Nope, it was not. They also try to get you to think that you won something at checking. It was thein 4 hr "come see why it's so good to be an owner" routine. That was the only time any kind of complimentary breakfast was mentioned!
Points positifs: The staff and accommodations were excellent.
Points négatifs: I think for the cost to stay there, the water park and other amenities should be included.
Points positifs: Not much
Points négatifs: No TV ...had to wait 20 mins for shuttle to come when they had 50 golf carts with 6 seats in them pass you by no parking there should be at least 1 parking space per room or villa for 500 for 2 nights water park should be included not an extra 82 dollars next time we will stay at Wilderness of the Smokies
Points positifs: Staff was courteous and friendly, the room had every thing you could possibly need I couldn't believe it was a studio room.
Points négatifs: That I couldn't stay longer.
Points positifs: Rooms were nice and clean.
Points négatifs: Main attraction at the waterpark was closed. The playground was also closed. We have two young children and we wanted to stay here because of the amenities but because they were closed we had to search out other things to do.
Points positifs: The room and view were great.
Points négatifs: Website was not clear about extra charge for pets. It states pets are welcome and there was an additional charge but no amount listed. I was expecting an extra $20 charge or so and was completely SHOCKED when at check in they told me it would be $170!!! I would not have booked the room had I known this especially since the rate for the room itself was only $109! Completely ridiculous charge.
Points négatifs: Parking sucked. They will try to have you tour for discounted attractions-- seemed like a good idea but there 90 minute tour with a free breakfast turned out to be over 5 hours of salesmen in your face trying to sell you a timeshare. They waisted one whole day for our weekend vacation. I would much rather pay for the attraction then lose time with them trying to sell me a timeshare for that amount of time. Not upfront or honest. And the great breakfast you get for touring was terrible.
Points positifs: the staff was very responsive and went out of their way to help
Points positifs: Service and beauty of resort and water park. great staff from check in to bellboy all the way to room.
Points négatifs: Nothing..
À l'établissement Westgate Smoky Mountain Resort & Spa, vous vous trouverez à moins de 15 minutes de voiture de points d'intérêt comme Dollywood et Ripley's Aquarium of the Smokies. Pour votre meilleur bien-être, le spa vous mijote de savoureux massages des tissus profonds, soins d'aromathérapie et soins de manucure et de pédicure. Les gournets se délecteront aussi des spécialités de la cuisine américaine servies dans l'établissement Westgate Smokehouse Grill, qui est ouvert au moment du petit-déjeuner et du dîner. Dans cet établissement qui abrite des 2 piscines extérieures et un parc aquatique, vous êtes aux petits soins. Les chambres bénéficient en outre de petits plus pratiques comme un réfrigérateur et un micro-ondes.
Points positifs: Great location for shops or mountains
Points positifs: Beds were comfortable our room was clean. Breakfast was good. Was quite and close to everything
Points négatifs: Nothing
Points positifs: Close to Ober so no downtown traffic when going snowboarding or skiing.
Still walking distance to strip.
Good for families and young couples on a budget.
Microwave, coffee machine, TV and mini fridge.
Points négatifs: The guy at the reception was not at the desk when we were ready to check out.
AC/Heater is a little bit loud.
Points positifs: The beds were very, very nice. The room was spacious and clean. We enjoyed the balcony.
Points négatifs: The barking dog next door.
Points positifs: Rooms are directly over a nice stream full of fish. If it hadn't been so hot we could have opened the door to the balcony and enjoyed the soothing sound of the stream. Just a block and a half from the main strip. An easy 3 minutes walk. But far enough so as you don't hear the busy traffic. Room was very clean with comfortable beds. Also my wife and I always noticed the room had a nice fresh smell every time we entered.. Housekeeping was extremely friendly. Front staff very courteous, extremely nice and informative. We spent two nights. Around midnight on the first night, we were having trouble with our TV. I called the front desk and the young man working the desk said he would be there soon. He showed up in 3-4 minutes and soon had our TV working. Nice size flat screen TV with lots of cable channels
Points négatifs: No complaints but My wife and I agree that the breakfast and coffee hours should extend a little longer til maybe 10:00.
Points positifs: I loved that all the rooms over looked the river. It was very clean and comfortable.
Points négatifs: The only negative I have is we were put next to someone with a dog... We attempted to sleep in and the dog parked for hours.
Points positifs: Great location, very affordable. We stayed for 5 nights during the Spring Wildflower Pilgrimage and found it an ideal location for the various events and a walk-able distance to the main street, restaurants and Conference Center. As the hotel is off the main street, we found the location quiet at night with the soothing sound of the river out back. Desk staff were friendly and helpful. Room was clean. Bathroom quite small and the balcony was shared with other rooms were two minor complaints. Continental breakfast was pretty basic and nothing to write home about. Overall, we would recommend the place and would definitely stay here again.
Points positifs: Il est très bien situé pour ce qui est des magasins ou les montagnes
Points positifs: Les lits étaient confortables notre chambre très propre. Le petit déjeuner était bon. C'était calme et proche de tout
Points négatifs: Il n'y a rien
L'établissement Travelodge Inn & Suites Gatlinburg On The River vous place à juste 5 minutes de route de Ripley's Aquarium of the Smokies. Vous pourrez faire quelques longueurs dans la piscine extérieure et profiterez de quelques petits plus appréciables comme l'accès Wi-Fi, le parking sans voiturier et un petit-déjeuner continental proposé tous les jours. Parmi les petits plus des chambres: une kitchenette, un balcon et une télévision LED, de quoi agrémenter votre séjour.
Points positifs: Everything was great except a very small toilet.
Points positifs: Going up to gatlinburg for a girls weekend in October was a bit crazy as the whole place was packed. But this hotel more than made up for the craziness. When you first hear motor lodge inn you think "um can this be any more dated?" But the rooms were thoughtfully updated and the rooms balcony hangs over the river so you get into how nice the place is really quickly.
Points négatifs: The toilet was really low and we made the trip way too short
Points positifs: Not one of the newest but it was definitely clean and the staff was very friendly. I would stay again. Great location over the river.
Points positifs: Balconies overlooking stream
Points négatifs: Parking
Points positifs: Location on river. Private balcony
Points négatifs: Pool falling apart. closed hot tub. Place needs a makeover
Points positifs: The view is great and its in good walking distances for down town Gatlinburg.
Points négatifs: The place wasn't like its pictures, Room was really outdated, No privacy on the patio. Bathtub seemed to need replaced. I called like 3 months ahead of time to make sure I got a room and I ask for two beds and they gave me a room with one bed. I won't stay there again.
Points positifs: price
Points négatifs: pictures are misleading , slump in bed, tube tv, dated rooms
Points positifs: Seeing the river from the balcony
Points négatifs: Ajoining rooms and no privacy on balcony because the people on the other side could open the door and see what was going on. I felt unsafe cause there was 3 access doors where someone could break into the room. Pictures on the Internet are nothing like it in person. Needs serious updating, besides the sink area. I felt nasty the whole 8 hours I was there. Parking area is horrible for big size cars. I wasnt able to open the car door all the way to get my things because of another car inches away. It was not worth the 58$ I paid. Don't book over the Internet cause they have the say so if you can check out or not!! It was my husband's first time in Gatlinburg and the hotel was a disgrace. I felt ashamed for booking this hotel once I saw it for myself.
Points positifs: The room was extremely clean and well maintained. The views were gorgeous.
Points positifs: The hotel was good and the rooms were very inexpensive. The staff was nice. We requested adjoining rooms for our kids and had no problem getting our request accommodated. Our room was large and both rooms were clean. We were not expecting a luxury hotel and for the price we were very happy with our rooms. The hotel is farther down the main road but their is a trolley right outside that took us up for 50 cents per person. Definitely an economical and pleasant experience, which left us with more money to do fun things with our kids.
Points positifs: Near town
Points positifs: The only honest thing about this "inn" (please read as motel), was that it overlooked the water. It actually looks out over the water.
Points négatifs: The small picture I see of a large place overlooking the water with trees between it and the water is inaccurate. It is the smaller, more run-down building further down on the left of the river. It is not the larger, nicer-looking building on the right. Do not be deceived. When I arrived, the door between my room and the adjoining room was unlocked (one of two such doors), the shower curtain was missing, the back sliding door was unlocked, and one of the doors on the balcony (between adjoining balconies) didn't even latch properly. The bathroom smelled of recent use and the fan/light were running. I was able to remedy the shower curtain issue. The rest of my issues were compounded when I saw strong winds rip a door off one of the balcony dividers the next day. The place overhangs the water and has stress fractures in the ceilings of all rooms (possibly as a result). It is run down, in poor repair, and the styling and layout (not to mention the furniture and appliances, are all at least 20 years old as far as I can tell. One of the dressers no longer properly lined up when all drawers were slid in. Finally, the parking was atrocious, with thick bricked columns framing the excessively tight parking spaces in the too-narrow parking lot the building had. All in all, a poor value for the type of stay you're given and too far from the attractions to be worth staying there unless you wish to pay from $2.00 per hour to $10.00 per instance for parking. I am exceedingly unimpressed with this location.
Lors de votre séjour à l'établissement Rocky Waters Motor Inn, vous vous trouverez à moins de 15 minutes de voiture de points d'intérêt comme Dollywood et Ripley's Aquarium of the Smokies. Vous pourrez profiter de la piscine extérieure et de la piscine extérieure ouverte en saison dans cet établissement qui abrite en outre bain à remous, l'idéal pour terminer la journée sous le signe de la détente. Vous vous sentirez comme chez vous dans les chambres de cet établissement qui bénéficient de petits plus comme un réfrigérateur, un micro-ondes, un balcon et une télévision à écran plat.
Points positifs: Very affordable, close to the shopping strip & attractions but a little more of a walk than I expected especially with small kids! I think our kids liked the pool more than they liked the actual vacation itself! I was happy to stay there though!
Points négatifs: The pool wasn't very easy to access at all, our room we were given at check in had not been cleaned up from a prior maintenance job but the front desk took care of us right away and put us in another room. We ended up being by the creek which was really nice.
Points positifs: Ask for the creek side rooms with balconys! Hearing the creek from your room was great. Their indoor pool is what sells this place for me and my family. It's a fun pool, with waterfall and hot tub. You can't beat the value for the location and amenities.
Points négatifs: It's not very fancy or new, but if you're not a fancy person then you'll love it.
Points positifs: Rate and location
Points négatifs: N/A
Points négatifs: There were roaches in room. Staff was nice but we won't stay there again.
Points positifs: After reading some reviews after booking our stay I was worried... we arrived & the staff was very friendly, rooms were clean, a/c worked great, ice machines worked. I found no merit to some concerns addressed in others reviews. Yes this is a older motel but not rundown & I would stay again. We were courtside (across the street) & it was very peaceful.
Points négatifs: Nothing
Points positifs: The pools
Points négatifs: Parking needs some work
Points positifs: The cleaning staff was very nice and the riverfront was a plus.
Points négatifs: There were ants in our room. The minifridge became unplugged sometime when we were asleep the first night and ruined our food in the fridge. When you entered the room the smell was unpleasant and somewhat over powering, took a while to adjust to it.
Points positifs: it reminded me of Gatlinburg when I was growing up. Simple, clean motel. Off the parkway so it was nice and quiet, but still just a short walk to the main drag. AMAZING pool!!! Unbeatable price, and super friendly staff. We will be back!
Points positifs: The location and the indoor pool were great.
Points négatifs: Our room was very small and smelled like mildew/mold. The hotel is very outdated and not very clean. The Wifi did not work most of the time and the shower water kept going from scalding hot to cold without touching anything. We also were put in a "pet friendly" room, which I would NEVER stay in again. If I had known that part of the hotel was "pet friendly" I would have never booked there. We will never stay at this hotel again.
Points positifs: Great staff, very friendly. The staff were the highlight of this experience. The rooms were average with the standard motel options. Location was close enough that you could walk to the main attractions. For the price it was worth it.
Points négatifs: The Wi-Fi only worked at the main building and a bit beyond. Did not see any breakfast options available but a fantastic pancake house was nearby. Bathrooms needed updated.
Points positifs: We enjoyed the following...
Big, warm indoor pool
Creek directly under room balcony
Points négatifs: Bathrooms could use a few updates. It was also a cold
walk outside from the indoor pool to our room but that's just part of being an older/motel-style establishment.
Points positifs: Our stay was great. We would definitely stay again. Rooms were very nice and clean. Staff was friendly. Pool area was great as well. Best thing was it's location to downtown we were able to walk every where just about. Only complaint would be that their towels were to small.
L'établissement Sidney James Mountain Lodge vous place à juste 5 minutes de route de Ripley's Aquarium of the Smokies. Pour vous rafraîchir, vous pouvez aller faire un petit plongeon dans l'une des 2 piscines extérieures. De quoi vous ouvrir joyeusement l'appétit avant d'aller manger à l'établissement Poolside Cafe, qui vous sert le petit-déjeuner, le déjeuner et le dîner. Sur place, vous profiterez d'une piscine couverte et d'un bain à remous, l'assurance d'un séjour réussi. Les chambres vous offrent en outre un réfrigérateur et l'accès Wi-Fi à Internet gratuit.
Points négatifs: The fake fireplace. The steep walk down to the main street. Should have free parking for all.
Points positifs: The proximity to the entrance to the Park
Points positifs: We just needed a place for a night and it was ok for that. I wouldn't have stayed there more than a night if my kids were all teens though.
Points positifs: Nice set up if it was class an
Points négatifs: Got there then had to go somewhere else to check in then got room there where spider webs in each coner and a spider in one food on wall and had a huge cockroach later that night.looks like I'll always stay at KOA camp ground from now on they have clean everything and also rent cabins cheaper than the room at the chalet inn
Points positifs: The views and balconies are spectacular. Very quick walk to everything in downtown Gatlinburg and to the Smoky Mountains. The landscaping and flowers were beautiful. Older hotel but it was clean, comfortable, and charming. Overall, this hotel is fabulous, as advertised!
Points négatifs: As mentioned in other reviews, the front desk customer service definitely needs to be improved. However, a staff member named Lisa who worked outside was very knowledgeable and helpful, and we could tell she wanted guests to return.
Points positifs: I really enjoyed the room . When we pulled up I ws afraid it wasn't going to meet my standards. It's a hidden gem. It is older but very clean an updated. The views are beautiful. We will stay here from now on!
Points négatifs: I didn't like the lack of staff and the fact that you had to go down the hill to the Econolodge to check in. When we got there it was like a ghost town with minimal guidance. Some updates could be done with the front desk and signage.
Points positifs: La vue sur la montagne.
Points négatifs: La fausse cheminée. La pente assez raide à pied en bas de la rue principale. Devrait avoir un parking gratuit
Points positifs: Il est tout près de l'entrée du parc
L'établissement Chalet Inn vous place à juste 5 minutes de route de Ripley's Aquarium of the Smokies. Vous pourrez faire quelques longueurs dans la piscine extérieure et profiterez de quelques petits plus appréciables comme l'accès Wi-Fi et le parking sans voiturier. Un balcon ou un patio et un réfrigérateur figurent parmi les petits plus des chambres.
Points négatifs: Everything was totally outdated,19 years ago I bought the same TV that was in my room.Bath was so stained we didn't even shower in it.Carpet was outdated ,torn and had paint stains on it.The Vertical blind didn't work properly,had to close some of the vanes by hand.Furnuture was From the 80's and worn. Weekend rate paid $$$ and was horrible dissapointment
Points positifs: Staff was friendly and fantastic. I liked the location.
Points négatifs: Carpets need replaced and the room was a little dated but over all a very good experience
Points positifs: Location was good ,priced ok,
Points négatifs: Breakfast plain oatmeal ,zero fruit, worst I have seen ,usually have eggs and more choices
Points positifs: Good location, nice views
Points négatifs: Rooms looking run-down, bathtub has been painted. $170 non-refundable pet charge is ridiculous for a 2 night stay.
Points positifs: We liked the location. It was within walking distance to almost everything. Loved to restaurant and the outdoor eating by the river. Service was poor but the atmosphere was worth it. Room was clean and spacious. Great view of the mountains.
I would return again even though the pool was a disappointment.
Points négatifs: The pool was so dirty that we couldn't even swim in it. My granddaughter threw a swim stick in and we couldn't even find it. At night when the pool lights were shining, you could see bits of white floating all over.
Points positifs: Nice Location
Value for the money
Points négatifs: A little dated
Pillows were flat
Points positifs: Location is great, just a block away from the strip. Walking distance to everything. Sheets and towels were clean.
Points négatifs: Extremely outdated. I'm sure this hotel was very nice in 1980 but not much has changed since then. TV is the only update. Place looks dirty just from years and years of use. The room smelled like a dead animal. Smell was coming from the refrigerator. We only stayed two nights so we just toughed it out. I wouldn't recommend this hotel.
Points positifs: This place is right next to the aquarium and right in town in Gatlinburg so it's an easy walk to everything.
You do get a fairly good view either of the water or an overview of the city.
Points négatifs: The rooms are a bit outdated.
My coffee wasn't replenished everyday
Points positifs: We liked that it was so close to everything because we liked to walk. we really loved the ducks but couldn't figure out what happened to the baby ducks disappearing everyday
Points négatifs: The parking garage was way to tight. We could barely squeeze in there. then on the outside parking we found a spot but someone decided to take over both spots
Points positifs: We needed extra linen for my mother-in-law. She caked to the front desk for some and am employee arrived with some within 5 minutes of her hanging up.
Points négatifs: Check-in isn't until 4 and check out is at 10. I have checked into a lot of hotels before and they've been busy at times, but the wait to check in here was unbelievable. I think it took about 15-20 minutes to finally get to the desk and walk out with keys. We had the pleasure of leaving just before 10 and noticed the housekeeping didn't have any new linen on their carts. Maybe there is a separate one that comes through but we were under the assumption that the sheets aren't changed after each stay.
Points positifs: Convenience to downtown attractions
Points négatifs: Price too high for a hotel with only 1 functional pool, old dirty rooms, no breakfast options.
Points positifs: Great place to stay for biz, fam, quiet get away or even younger groups for folks. Several buildings on property and they grouped everyone well.
Kayak by far had the best rate! I usually use Booking but they weren't the lowest this time. The others didn't even have availability listed.
Points négatifs: The pool was shut down due to repairs, but it just looked temporary. Also, the Drafts sports bar on the property had weird hours and just kinda strange folks working there.
L'établissement River Terrace Resort & Convention Center offre un emplacement sensationnel, vous plaçant juste à quelques pas de Ripley's Aquarium of the Smokies. Une petite faim? Vous pourrez reprendre des forces au restaurant tandis qu'après vous en être donné à cœur joie dans la piscine extérieure, vous pourrez vous détendre autour d'un verre au bar/salon. Vous vous sentirez comme chez vous dans les chambres de cet établissement qui bénéficient de petits plus comme un réfrigérateur, un micro-ondes, un balcon ou un patio et une télévision à écran plat.
Points positifs: Loved how rustic and quiet the resort was but still so close to everything in Gatlinburg. The pool was an amazing feature and if we were there during the winter definitely would have used the wood burning fireplace. Loved that the back patio faced the big creek too.
Points négatifs: Only knock on the place was the A/C unit didn't work super well and the bed wasn't the most comfortable I've been on.
Points positifs: The staff was terrific. Thank you for an AWESOME weekend.
Points positifs: hat I liked about brookside was the location. It was right across the street from flapjacks and walking distance from the strip! Great location without being too congested. I liked the rolling creek right outside of back door it was very nice. I liked that they had free breakfast although it was very basic and minimal, the oatmeal was very dry. Staff was nice, not too friendly at times. I walked in to check out and the front desk guy just ignored me and sat on his phone until I was helped by someone else. They also charged my credit card twice but did refund it immediately.
Points négatifs: I did not like that fact that on their website it has a lot of false advertisment. They said they had high speed Wi-fi, it was so slow and wouldn't load anything we had to disconnect and use data. They also said that they have a state of the arch fitness center.. Far from it. It literally had nothing and was very old and run down. The room needed renovations and mens toilet didn't work. The bench press didn't even have a bar!? Overall it was a quick stay so for 3 days what they offered was enough. Although I think next time we will find something nicer and cleaner and more up to date. Overall it was clean but very outdated. The room looked old and the furniture too. Found a few hairs on the sheets..The sheets would not stay on the bed either! I had to readjust them many times.There was a huge rip in the bed skirt. There were no blankets in the room just the sheets that came on the bed.. The shower head was so low that it would be great for someone who was 4 foot tall. We had to squat to shower and that's not fun for my 6' 2 boyfriend and me being 5'5. There was no DVD player so headed up if you brought DVD s. We had to go buy one to hook up. There as a mini refrigerator and microwave and coffee maker so that was nice.
Points positifs: The room was clean and service was good.
Points négatifs: The breakfast could have been better and the wifi did not work.
Points positifs: The Staff was excellent. The rooms were very clean and accommodating. It was peaceful to walk out the back door of our room to the balcony to listen to the stream. The complimentary breakfast was wonderful, the variety of items will fill even the hungriest of appetites. They have lots of amenities at their resort. I would recommend this resort to everyone..
Points négatifs: I wouldn't have anything that is negative about this resort.
Points positifs: Crystal at the front desk was so nice. The room was so spacious and was much nicer than anything we could have expected. This place definitely deserves a higher rating than is shown here.
Points positifs: I really like that the fact the room had a fire place, room was clean, and it's mins drive from gatlenburg.
Points négatifs: I didn't like that when I walked in. The room was 20 degrees. It took quite a while to warm up. But it finally did and I was comfortable. Would stay again.
Points positifs: Brookside Resort has a good location but that is about the extent of what I consider a recommendation. The room was very dated....the sheets were dirty and the bathroom is dark. Requested clean sheets which were delivered promptly. The stream behind the hotel was awesome. This could be a really nice place but it will take a large sum of money for this to happen.
Points positifs: The room was nice, the bed comfortable, clean room, quiet. Trolley stop in front of motel, had good breakfast room and nice amenities.
Points négatifs: The only problem we had was the microwave, there was something wrong with it and it would burn up anything you put in it in just a few seconds. I reported it to the staff and they said they would take care of it quickly. Had a great stay.
Points positifs: The creek behind our room was wonderful! The room was quaint, very comfortable, and had everything we needed. Check in was quick and hassle free.
Points positifs: Le personnel était fantastique. Merci de nous avoir fait passer un week-end formidable.
L'établissement Brookside Resort by FairBridge offre un emplacement excellent, vous plaçant à moins de 15 minutes de marche de Ripley's Aquarium of the Smokies. Vous pourrez faire quelques longueurs dans l'une des 2 piscines extérieures ou vous dépenser au centre de fitness. Cet établissement abrite une piscine extérieure en saison et une piscine pour enfants tandis que petit plus pratique, les chambres bénéficient d'un réfrigérateur et un micro-ondes.
Points positifs: Location was good, just a short walk down the road and you were in downtown Gatlinburg and close to any activity you wanted to do. Staff was nice. Hotel is a little dated but overall is a nice place to stay.
Points négatifs: Pool area and hallways were hot.
Points positifs: The rooms were sizeable, the water was hot, the location is great whether you're checking out Gatlinburg's tourist district or catching the trolley to Dollywood. Although we didn't go for a swim, the indoor pool looks amazing and I'm sure it's fun regardless of the season. I did note plenty of young families enjoying it while we were there and the air doesn't overwhelm with chlorine.
Points négatifs: We arrived late at night, after 2am, and there was no one at the check in counter, only a sign saying "be back soon". After sitting in the lobby for more than half an hour whole the security guard stated at me and at his phone, a desk clerk finally arrived to check us in. Parking was limited, but they were accommodating by basically not enforcing any parking rules as long as we were not blocking someone in. They put us in a handicap room, which wasn't a problem in itself, but the bathroom door slides open and shut for ease of access and unfortunately it wasn't well oiled so we weren't able to ever fully open or close the door. I did report the problem, but don't know if it was ever fixed as we were only there 2 nights.
Points négatifs: No coffee in lobby
Points positifs: Great location to downtown Gatlinburg, the staff were friendly and helpful
Points négatifs: It is no fault to the people that work there, but the building itself is in need of some TLC. You can tell that is what they are working on, but I couldn't help but notice
Points positifs: Pool was very nice
Points négatifs: Beds are very uncomfortable. Our room balcony was in the pool area and it was at least a 100°+ when you walked up to go to our room. I just believe you should know that. And the pictures looked a whole lot nicer to me.
Points positifs: The location was the center of downtown Gatlinburg. Would have been a great proximity if we had stayed.
Points négatifs: The second you walk in the room, we opted for the poolside option as we were planning to spend time in the pool with our two small children, all you could smell was chlorine, not to mention the room was about 87 degrees when we first walked in. While looking around our room, we found lots of great treasures, old Broken Oreos in the carpet (carpet looked like it hadn't been vacuumed in about a month) , the bathroom was disgusting you had to hover above the toilet, the shower curtain had something streaked down it, looked like makeup maybe?? Who knows. There was brown matter streaked on the wall I could take a guess on what it was. It looked like feces. The tv kept cutting in and out with sound and picture so that was a no go when my 3 year old asked to watch cartoons before bed. We decided to check out the beds to see what they were like since the rest of the room was absolutely disgusting. On one of the blankets there was red lipstick. And on the sheets there were big black hair. In more spot than one. So I'm guessing the sheets hadn't even been changed? Needless to say we grabbed our bags and our two small children and got the heck out of there, we didn't even stay the night. Then the whole trip was spent attempting to get our refund back as we ended up having to spend money on a different hotel for our trip. And then they tried to tell us that we had to pay for the first night even though we didn't stay. We will not be back. Waste of money and time out of our trip.
Points positifs: The room was comfortable and felt roomy, the location was close to the strip and a lot of parking.
Points négatifs: There were a few things broken in the room, the walls are thin, and the pool shouldn't close so early or should have an adults only time. The children spoil the trips
Points positifs: Upgraded room for no extra charge and the suite was quiet, comfortable and clean
Points négatifs: Pool area needs upgrade and was glad to see its in the plans for the coming year
There were no towel racks in the bathroom and the water never got hot.
Points positifs: The website says the hotel is 2 blocks from the strip but that is still .4 miles. It's a lot further than the website made it seem. We received an earlier morning wake up call both days that we DID NOT request. But the worst was the water temperature in the shower. It would get scalding hot with no notice. I let management know when we checked out but he didn't seem very concerned. Wouldn't stay there again.
Points négatifs: Il n'y a pas un café dans le hall
L'établissement Glenstone Lodge offre un emplacement excellent, vous plaçant à moins de 15 minutes de marche de Ripley's Aquarium of the Smokies. Dans cet établissement qui accueille également une piscine couverte, vous pourrez faire du mini-golf. Sur place, vous profiterez d'une piscine extérieure et d'une terrasse, l'assurance d'un séjour réussi. Les chambres vous offrent en outre une télévision à écran plat et un réfrigérateur.