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Location Very old facilities
Loved the View of Seneca Lake from the Room & the Proximity to daughters College. Also can walk to downtown & along the lake as their constructing a new walkway which will be lovely when finished. The Room stated two Queen Beds, these were not Queen they were Double. The mattress was so sunken & broken down that we had to sleep with a pillow between us so we would stop rolling into each other! The beds are too small for two adults & our sleep was terrible which is the most important aspect for me when choosing a place to stay. Otherwise it would have gotten a higher rating. Also Bathroom floors need a deeper cleaning.
Excellent location Good value Decent restaurant
Beds were comfortable. Pool was a huge disappointment! It looked like an oversize hot tub. Room still wasn't cleaned by 3pm. Had to go ask for clean towels. Thought we had read there was a continental breakfast but there was nothing.
Convenient location to finger lake activities. Asked for an hour extension to check out and was told that was not possible. Have never had that refused before.
The room was very spacious so was the bathroom. Customer service was great at the front desk and at the restaurant. The view would of bee pretty but there was construction going on but it was still nice to look out to the lake during the sunset. My husband and I were very happy. If the bathroom had a fan.
Great location. Nice facilities.
Great value for location. Water for tea was always Luke warm, never hot. Staff seemed a bit confused or absent at times.
Big bed, clean sheets and towels, no nonsense accommodations for half the cost. A good selection of television channels and free Wi-Fi. It did not feel like being at a cheap hotel. it was a solid deal
Clean room. Nice staff
The staff was very helpful in answering questions we had about the area, even offering to search things on the computer for us. The desk clerk even printed off some coupons for us that she found that we could use at places that we were traveling to the morning after our stay. The continental breakfast was very good, just enough to start your day off right.
Clerk that checked myself and others Tuesday evening , Aug. 11, was excellent. Later on that evening she solved two guests problems on WiFi. breakfast not good and area too small.
Location convenient No coffee machine in room
Hotel was fair for the price...it was quiet, could not hear people in the next room which was nice...staff was kind... Hotel was old and needed updating...continental breakfast was sparse....not much food to begin your day with...although the waffle maker was nice...
a place to sleep
Price and location is good. Bathrooms are pretty gross. Water backed up in drain. New "clean" towels had dirty stains. Outdated rooms. Old small box style televisions. No HBO as advertised.
location was OK to what we was doing in the area. two ice machines in the building did not work. the air conditioner in the lobby where they served the continental breakfast did not work and it was warm outside and inside. bathroom did not have any shelves or counter with the sink so their was not anywhere to put your toiletry case to shave or shower. very outdated but rooms was clean.
They changed the door lock before we checked out