Points négatifs: No real closet in the room!
Ugly lighting. Terrible view
Small fitness center
Points négatifs: Staff was less than friendly at original attempt to check in about 2:15. Told rooms not ready until later because they were so busy with four wedding parties. When I did come back to check in about 3:30 they had plenty of rooms but also a long line checking in. Took a half hour to get to check in. Only one person on the desk despite knowing they were going to be busy.
Breakfast was ok, but again the staff was not really friendly
Points positifs: was very clean and great service
Points positifs: Bien situé
Points négatifs: Il manque un placard dans la chambre.
L'éclairage HORRIBLE. Horrible vue
Petite salle de gym
Points positifs: C'était très propre, très bon service
Points positifs: The continental breakfast was about the best I
have experienced at a hotel.
Points positifs: This is one of those hotels where, if you're not expecting everything luxury, you'll be quite happy. The rooms are clean and well-lit. You won't get double sinks and acres of counter space in the bathroom, but the shower is nice. The toiletries supplied are basic, but they work! (If you absolutely require top of the line toiletries, bring your own!) And the rough towels are a bonus: they'll exfoliate as you dry off. Save money on the hotel room and skips the next spa appointment! Win-win. I liked the room decor and the lighting in the rooms as well. Very comfortable reception area, too. It's not right in the heart of town, but close enough.
Points négatifs: The breakfasts at most mid range hotels are limited and getting skimpier. If they haven't recently purchased fresh fruit, you'll be presented with a bowl of desiccated oranges. Otherwise, you'll get just above bad bagels, barely drinkable coffee, an array of cereals to cause blood sugar spikes & plunges and nothing hot (not really even the coffee.) You can make do with yogurt, english muffin and ????
If you're on a budget, you'll stay alive doing this. If you have a bit of extra cash, try Opus downtown where the coffee is fantastic and the breakfast foods are fulfilling and delicious.
Points positifs: I contacted the front desk proud to our 5+ hr drive. They knew who I was and said they would be open 24 hrs so whenever we arrived our room was ready. When we finally checked on I was pleasantly surprised to find a large, clean room waiting. The bed was comfortable, bathroom spacious and CLEAN. We stayed 2 nights and housekeeping was excellent.
Points négatifs: I think the only thing I didn't like was there was no indoor pool lol. Other than that we would be more than happy to stay again
Points positifs: The staff were friendly and helpful. The room was clean and comfortable at a great price.
Points positifs: Clean, Cost, In town. Better than some of the other places I stayed.
Points négatifs: The outside and around the building was not all that inviting. Noise from the floor above kept me awake.
Points positifs: Great restaurant staff!
Points négatifs: Front desk not so much. I had to call "Hello?" several times before he got off the phone, apparently a personal call, to come to the desk to check us in. Them after advising of all the items I needed to complete to register, he stood there clicking the key cards on the desk to make me hurry up so that he could return to his phone call.
Personal life first, guests second I guess.
Hotel needs some renovation.
Points positifs: We stay there each time we o to Geneva. Location location location. Nice rooms. Beautiful setting.
Points négatifs: Like it all
Points positifs: Loved the View of Seneca Lake from the Room & the Proximity to daughters College. Also can walk to downtown & along the lake as their constructing a new walkway which will be lovely when finished.
Points négatifs: The Room stated two Queen Beds, these were not Queen they were Double. The mattress was so sunken & broken down that we had to sleep with a pillow between us so we would stop rolling into each other! The beds are too small for two adults & our sleep was terrible which is the most important aspect for me when choosing a place to stay. Otherwise it would have gotten a higher rating. Also Bathroom floors need a deeper cleaning.
Points positifs: Great hotel
Points positifs: Beds were comfortable.
Points négatifs: Pool was a huge disappointment! It looked like an oversize hot tub. Room still wasn't cleaned by 3pm. Had to go ask for clean towels. Thought we had read there was a continental breakfast but there was nothing.
Points positifs: Great location. Nice facilities.
Points positifs: The room was very spacious so was the bathroom. Customer service was great at the front desk and at the restaurant. The view would of bee pretty but there was construction going on but it was still nice to look out to the lake during the sunset. My husband and I were very happy.
Points négatifs: If the bathroom had a fan.
Points positifs: Great value for location.
Points négatifs: Water for tea was always Luke warm, never hot. Staff seemed a bit confused or absent at times.
Points positifs: Convenient location to finger lake activities.
Points négatifs: Asked for an hour extension to check out and was told that was not possible. Have never had that refused before.
Points positifs: Excellent location
Points positifs: Location
Points négatifs: Very old facilities
Points positifs: Nous y séjournons à chaque fois que nous sommes à Genève. C'est idéalement situé. Les chambres sont belles. Très beau cadre.
Points positifs: Big bed, clean sheets and towels, no nonsense accommodations for half the cost. A good selection of television channels and free Wi-Fi. It did not feel like being at a cheap hotel. it was a solid deal
Points positifs: Clean room. Nice staff
Points positifs: Clerk that checked myself and others Tuesday evening , Aug. 11, was excellent. Later on that evening she solved two guests problems on WiFi.
Points négatifs: breakfast not good and area too small.
Points positifs: The staff was very helpful in answering questions we had about the area, even offering to search things on the computer for us. The desk clerk even printed off some coupons for us that she found that we could use at places that we were traveling to the morning after our stay. The continental breakfast was very good, just enough to start your day off right.
Points négatifs: Bathrooms are pretty gross.
Water backed up in drain.
New "clean" towels had dirty stains.
Old small box style televisions.
No HBO as advertised.
Points négatifs: They changed the door lock before we checked out
Points positifs: Location convenient
Points négatifs: No coffee machine in room
Points positifs: a place to sleep
Points positifs: location was OK to what we was doing in the area.
Points négatifs: two ice machines in the building did not work. the air conditioner in the lobby where they served the continental breakfast did not work and it was warm outside and inside.
bathroom did not have any shelves or counter with the sink so their was not anywhere to put your toiletry case to shave or shower. very outdated but rooms was clean.
Voulez-vous définir comme devise par défaut ou pour cette visite uniquement ?