L'hôtel avait une odeur agréable quand vous entrez. Le personnel était courtois et serviable. Très bien situé ! Dans l'ensemble, c'était un bon hôtel, par contre on ira probablement dans un autre hôtel la prochaine fois que nous irons à Denver. Notre chambre était assez petite pour le prix. La douche était décevante. Les ascenseurs étaient très lents.
I thought this place would be priced reasonable, but the cost was more than worth it for one night!!! Bathroom smelled like urine, room was dirty, kitchen was dirty, carpets and wall dirty. Bed was like sleeping on logs and the pillows had feathers sticking through giving me a rash. Not to mention the sketchy people lurking around. I wasn't allowed to check in before my event started. I had to wait until after my event and then I was stuck with a room way on top floor. I could smell cigarettes and marijuana!!! Drunk people stumbling everywhere!! Guest service at night was rude and printer was broken in morning I couldn't get my reciept. So disappointed!! I paid $114 for 1/2 the night to sleep bad, scared to take a shower, because it was filthy and told it was the only room left. I was tired and screwed. I will attempt to get my money back!!
It was close to grocery stores and a super target. The girl who checked us in was rude and didnt seem to be having a good day. She had 2 black eyes and seemed to have been fed up with working there or something. Not a nice first impression...
Denver is a big, very spread out city. Downtown core hotels are few in number and are very high priced. A car or taxi is required for nearly all lodging. No public transit linkage to anything.
Location. room stunk, linen was tattered, bathrooms not very clean, did not allow check-in an hour earlier.
The breakfast was excellent, service was even better. Everyone was very friendly everytime I asked a question. If I go back to Denver, I would probably stay there. I would rate it five stars no question
The staff at the reception desk when we arrived was extremely friendly and helpful. I don't like that I can't get HHonors points for my stay. I thought it was a loyalty program, not a "Spend more money and we'll give you some points" program.
great to have covered Garage in Winter and good selection of restaurants within 100 yards. fast internet
Of my 34 years of visiting this world of ours, this was the first time that I felt like a rock star or royalty. It might sound as if I'm joking but seriously from the bag boy, to front desk, to manager, to even the waitress, there was extreme kindness, courtesy, and politeness. . They allowed us to check in as soon as we got there at 8 am after 8 hour drive, even though I believe the check in was at 12.. they allowed us to go swimming after the bronco game, they gave us complimentary breakfast tickets and if all wasn't making it the best stay ever, they gave me a red bull to insure I wake up before the long drive ahead.. I will definitely come back and rec comment everyone to come to this hotel.. Just wish was closer to the mile high or closer to a light rail..
Everything! Nothing I did not like!
Very beautiful hotel. The staff were so accommodating to any request. Breakfast had a pleasing choice and the wait staff was right there to help. Ambrosia, Rebecca and Mila on the Front Desk were friendly and helpful even when I didn't know I needed help Would like to see more comfortable chairs in the room. The desk chair was great but the side chair was not.
Mediocre. Somehwat close to shopping and restaurants but immediate neighborhood wasn't Cherry Creek. I was a little nervous to park my car out front in the non-moniored parking lot. Clean but room smelled like old smoke. They have a hairdryer and shampoo in room but you have to ask or purchase other items. Breakfast was disappointing although had an omlet chef which was nice. Food choices were okay but environment was sterile - like eating in an old hospital cafeteria. Still not confident the breakfast won't be double-charged but we will see. I liked hotels at DTC for the same price. Better amenities.
We asked for two twins, when they were sold out, gave us two adjoining rooms, excellent! Thank u Small jacuzzi in pool area
The staff was really great here. From check-in to check-out, the hotel staff was really friendly and helpful.
Great location and free parking Small rooms at a high rate
Very clean. Front desk extremely helpful. Room and bathroom was tiny. Could not even get between the walls and the beds. The beds are also very small. My husband and I usually fit ok in a queen bed but not these. Had to put one adult and a child in each bed. Didn't get to sleep with my husband all week
Nice hotel, clean, pool was great, front desk was nice tv channels were not as listed, bathroom was dark and no fan. was not clear that we didn't need to go to the front desk to check-out
The room was either hot or cold and the hallways were cold. Dress warm when you leave the pool wet.
I liked the speed and ease of checking in... the staff was highly accommodating. I didn't eat anything there because- like most hotels - the food was mediocre and I prefer organic The first room the gave me smelled like a mix between cat pee and old sweats... the second one the gave me was much better
Lovely staff, clean, quiet, great area, great beds, accessible and exactly what I was expecting. I would have enjoyed luxurious, expensive bath products, haha. The hotel lacked nothing.
The breakfast was really good and the staff was always friendly and helpful. It was close to a great mall and lots of restaurants.
I liked that it was clean. I asked for extra pillows and they brought them immediately. It was very quiet. They didn't have to-go containers for breakfast and I had to leave. They should provide bottled water or a place to fill a water bottle.
Son emplacement, sa propreté et son personnel étaient excellents! Très grande chambre. Super bar avec des bières artisanales locales et un bon petit déjeuner très varié. Notre chambre n'avait pas de baignoire. Seulement une douche, ce qui allait, mais personnellement j'aime profiter d'un bain pendant mes vacances.
Le personnel était super ! Très chaleureux et prévenant. Très propre.
Starbucks a refusé d'ajouter une saveur dans le frappuccino. Ils ont affirmé qu'ils ne sont pas autorisés à modifier les boissons. Nous n'y sommes pas retournés.
La chambre était très confortable mon steak était juste un peu trop cuit!
La climatisation ne marchait pas
Petit dejeuner compris et copieux.. Hotel sale cheveux partout dans la chambre..moquette avec traces.pas a la hauteur de ce que je pensais des best western..
petit déjeuner copieux, chambre spacieuse, situation géographique: proche de l'aéroport et en face d'un mall, personnel efficace, excellent rapport qualité/prix moquette vieillotte
La proximité du centre ville,de l'aéroport et d'un complexe commercial,aucun problème de parking et transports en commun(bus)en face. Le petit déjeuner quelconque et le fait qu'ils soient en travaux actuellement
situation assez près du centre de Denver, facile d'accès propreté discutable des chambres et des parties communes; petit déjeuner très "moyen" (peu de choix)
Acceuil, service et équipement répétitivité du petit déjeuner
la propreté et la taille des chambres très mal insonorisé d'autres clients ont fait du tapage et n'ont pas été calmés par le personnel
Comfy bed and decent room. Nice continental breakfast and lots of channels. Room was clean and smelled good! Very close/walking distance to restaurants - sit down and fast food - and walking distance (5min walk) to rail and bus stops to downtown and elsewhere! Missing a mini-fridge and microwave (would make a big difference in comfort level of stay). Outside is a bit run-down and dirty.
The location was perfect Service was bad, breakfast was horrible, vending machines empty
I've stayed here several times and am always surprised by the 2 star rating. It's clean, close to the highway, and the staff is always friendly. I haven't eaten at the breakfast bar. They seem to be having some issues with their water system, but they are sure to notify you if there is going to be an outage, and even called the room to make sure we wouldn't be inconvenienced.
PRICE CORNERS OF THE FLOOR IN THE BATHROOM HAD DIRT BUILD UP AND BLACK MOLD LOOKING EDGES ON THE SKID PROOF PAINTED ON LINER IN THE TUB. THIS CAUSES ME TO WONDER, IF THE REST OF THE ROOM WAS NOT CLEANED AS WELL AS IT SHOULD BE.
Nothing Hotel toilet was broken and dirty pee on seat when I arrived. TV was down the first night. No compensation!!!
Nothing Hotel staff-hotel condition. Room rates were way to high for condition of hotel.. This hotel should b rated at 50.00 per night. I've stayed in cheaper hotels in Denver, that were cleaner, better located, nicer staff, cleaner staff(manager was wearing dirty shirt), and all around better environments for less money than this location.
The staff was really great and friendly. Our room was mainly clean! I was charged twice without any explanation. I did get my money back within 3 days.
The staff were very nice and helpful. Great to have complimentary breakfast, happy hour alcohol, and cookies and milk! The hotel was converted from an old apartment, some of the floors have not been replaced, so it gets squeaky sometimes. The bedroom (we had a suite) is a bit tight. Wish we had more room between the bed and the TV stand.
Unbeatable location. Right next to Colorado Convention Center and the other major downtown hotels. Only a block from the 16th street mall. This is definitely nitpicking, but the lobby was pretty boring. I like a hotel with a busy lobby and a happening bar. This hotel had neither, but it wasn't a big deal, because many of the neighboring hotels did.
I had asked for an early check-in around noon. they said they were not able to accommodate us for that time. gave them my cell and they called about 1 1/2 hours later and said our room was ready front office staff was very nice.
Excellent location, perfect rooms (clean and neat). Rather expensive (taking into account the absence of free parking).
The hotel was very close to the Denver Pavilion where we were able to walk and take a free shuttle to the Union Station and Snooze restaurant. The staff was very courteous and helpful. We had a great view of the Rockies and we could see the Bronco stadium. Housekeeping was great. Parking was expensive The air conditioner did not cool down the room like other hotels. The pool was very small and unimpressive.
The room was clean, spacious and had everything one needs for a weekend in Denver.
I like the location And the food that we had delivered by room service! That's I had to wait while the two front people was on the phone for 20-25 min.! I was in line aline for 15min with two desk people on the phones! Irristati
I had an issue with the person I was traveling with, and the staff was extremely helpful and accommodating. They waited with me until I was picked up by a friend and assured me my safety was their first priority.
Spacious comfortable room, good design, good location, new and fresh overall; very good restaurant (Pi) and coffee shop (Das Boggs) bath towels were not up to the same standard as the rest of the hotel
The shopping was great. Lots to do in walking distance. I felt it was ridiculous to charge for parking when you're already a guest with the hotel.
The staff was always friendly and helpful. The rooms were clean and comfortable.
Clean and accommodating Rooms were a little noisy from street noise. Valet parking was expensive
Typical Emmbassy Suites, full made to order breakfast, complementary drinks in the evning. Two room suites and friendly staff. Fixtures inside rooms were slightly dated, but more importantly were worn. The kitchen area sink and the bathtub both leaked constantly. And other small issues that just made it appear they didn't care to upkeep the hotel. Overall great stay.
The staff that greeted us at checking was extremely professional and polite. She made us feel welcome from the start. There is a major renovation under way. I understand that hotels need to periodically upgrade, but they should consider closing during this process or at least let a person know when they are making a reservation. Also, they should close the doors of the rooms under renovation. It felt somewhat abandoned as we were heading to our room which was actually pretty nice.
The staff was very friendly. The suites were very comfortable and efficient. The breakfast buffet was very large and tasty. The hotel is a little older but, everything is very nice and clean. We really enjoyed our stay.
Was under construction and was not aware of it when we made the reservations.
Breakfast was great! Dining service sucked at night considering all the construction
The room was large and the breakfast was great. The mattresses on the bed were not firm enough.
Le personnel faisait ce qu'il pouvait et il n'y a pas beaucoup de ressources L'évacuation de la douche était assez rapide, donc il y avait de l'eau. Je n'ai pas pris ma douche. Également sur la base des cris de la police et les réponses articulation, une personne intoxiqué fait arrêter dans le couloir devant ma chambre très tôt le matin.
L'ambiance et le décor font penser à un refuge en montagne, et l'hôtel est proche du centre-ville, 20min à pieds. J'ai des doutes sur le fait que tous les draps aient été changés avant notre arrivée.
Le personnel était excellent et très serviable. Les chambres ont besoin d'être un peu rénovées. Les moquettes et les murs étaient tachés.
Bien situé, personnel sympathique, lit confortable, chambre propre Les serviettes sont
Un dépotoir. Vous payez peu et obtenez peu.
Le personnel était très aimable et notre chambre était très propre et confortable L'hôtel avait l'air un peu sombre et froide dans le hall d'accueil et les couloirs. On dirait que l'hôtel a besoin d'être rénové. La salle de bains avait l'air un peu miteux.
Très bien situé, et c'est peut-être un peu vieux mais bien entretenues et propres. Le lit était trop mou pour moi et nous avons eu plusieurs problèmes électriques
Hotel bien placé. Propre. Décoration originale. Bonne carte au restaurant. Navette gratuite disponible à l'hotel pour trajet dans un rayon de 2 miles. Parking. Hotel bruyant.
La décoration est assez intéressante. Les chambres étaient propres et le personnel était sympathique.
Personnel accueillant et serviable, chambres bien équipées, position centrale. Petit-déjeuner non inclus, tout comme le parking
Bien situé La chambre était sur l'étage, et la chambre était juste devant l'ascenseur. Bruyant et petites.