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Good location, nice and friendly staff. We booked a 2 bed room but ended up with a 1 bed room with a pull out couch. Had a "non-smoking" room on a smoking floor so whole floor smelled of smoke even our room with cig burns on the curtains. No hot water the first day which they neglected to mention when we checked in and had knew about for 2 days before. Took forever to get new towels and toilet paper when we asked for more.
Not a cookie cutter type of hotel it is individual. The lounge area is a real lounge not just a couple of chairs in the hallway beside the constantly opening door. Great décor. the noisy group of guests who sat in the lounge area shrieking as loud as they could until quite late
The rooms and lodge were very clean and spacious. Plenty of places for relaxing outside and views are breath taking. Pool area is awesome! Staff was friendly and helpful. Loved feeding the longhorns.
We checked in at the hotel and were told we had been given a complimentary upgrade. Since the cabin was a larger room and closer to the pool we couldn't have been happier.
The infinity pool and hot tub. The bar was very far from the pool. The activities only happened one time each day and the canoes were not available at all. The website should be updated to reflect these things.
Easy to get to, clean,hot tub actually worked!!! Large room Wall in room dirty. Neededpaint. Only one ???
Nice hotel in the middle of nowhere It was obviously an older renovated hotel. If not.....well....ok
There will as a huge gap between the floor and the entry door
Very new, Very kind staff, let us stay late because we were attending funeral no
Great hotel higly recommend No plain eggs on eggs with cheeseI am allergic to milk
Very clean, handy to find, very comfortable bed. Staff not really very alert. Décor in lobby unattractive!
The room was roomy, and well decorated. Teh bathroom was well appointed with beautiful tile. The continental breakfast was fuperior to other I have had in this price range. Although it is early spring, the hotel swimming pool was discolored with leaves floating in the pool. I looked like it had not been cleaned for 2 months or so.
Staff friendly and helpful. Lovely rooms, good breakfast. Will definately stay there again and highly recommend
Housekeeping knocking on my door at 8 am to collect laundry. I stayed there for one day and was checking out that morning. Why would you be knocking on my door before I've checked out. Additionally, when you knock, listen for the answer.
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I liked the view of the countryside from my room. The staff was pleasant. The 'fitness' room did not have much in the way of equipment. No weights, stationary or rree. Breakfast was slightly above average. Coffee was average. Good coffee means a lot in the morning.
I didn't expect the high quality of this hotel in Graham, Texas. What a pleasant surprise! Good breakfast, and a great room, helped make for a good trip.