Points positifs: The rooms and lodge were very clean and spacious. Plenty of places for relaxing outside and views are breath taking. Pool area is awesome! Staff was friendly and helpful. Loved feeding the longhorns.
great holiday location for families with activities during the day
Points positifs: Not a cookie cutter type of hotel it is individual. The lounge area is a real lounge not just a couple of chairs in the hallway beside the constantly opening door. Great décor.
Points négatifs: the noisy group of guests who sat in the lounge area shrieking as loud as they could until quite late
It is a cute hotel with gorgeous scenery. The hotel could use a few tweaks in customer service and convenience.
Points positifs: The infinity pool and hot tub.
Points négatifs: The bar was very far from the pool. The activities only happened one time each day and the canoes were not available at all. The website should be updated to reflect these things.
Points positifs: We checked in at the hotel and were told we had been given a complimentary upgrade. Since the cabin was a larger room and closer to the pool we couldn't have been happier.
Points positifs: Good location, nice and friendly staff.
Points négatifs: We booked a 2 bed room but ended up with a 1 bed room with a pull out couch. Had a "non-smoking" room on a smoking floor so whole floor smelled of smoke even our room with cig burns on the curtains. No hot water the first day which they neglected to mention when we checked in and had knew about for 2 days before. Took forever to get new towels and toilet paper when we asked for more.
Points positifs: The staff were completely awesome and the hotel was very nice!
Points négatifs: It was a wonderful stay!
Points positifs: location
Points négatifs: the tv/cable did not work, we called front, the attendant came to the room, adjusted something,said tv/cable should come on, if not, would have to move to another room, tv/cable came on, next morning, same thing.room did not smell clean. pool closed at 9
Points négatifs: The hotel was nice only thing I didn't like there was alot of dead bugs
Points négatifs: I was in a room right above the lobby, loud music from the lobby ruined my nights sleep.
Points négatifs: There will as a huge gap between the floor and the entry door
Points positifs: Nice hotel in the middle of nowhere
Points négatifs: It was obviously an older renovated hotel. If not.....well....ok
Points positifs: Staff friendly and helpful. Lovely rooms, good breakfast. Will definately stay there again and highly recommend
Points positifs: Great hotel higly recommend
Points négatifs: No plain eggs on eggs with cheeseI am allergic to milk
Points négatifs: Housekeeping knocking on my door at 8 am to collect laundry. I stayed there for one day and was checking out that morning. Why would you be knocking on my door before I've checked out. Additionally, when you knock, listen for the answer.
Great price for what you are receiving. Very nice town and very nice room with lovely bed.
Points positifs: Very clean, handy to find, very comfortable bed.
Points négatifs: Staff not really very alert. Décor in lobby unattractive!
Points positifs: I liked the view of the countryside from my room. The staff was pleasant.
Points négatifs: The 'fitness' room did not have much in the way of equipment. No weights, stationary or rree. Breakfast was slightly above average. Coffee was average. Good coffee means a lot in the morning.
Points positifs: I didn't expect the high quality of this hotel in Graham, Texas. What a pleasant surprise! Good breakfast, and a great room, helped make for a good trip.