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The room smelled awful. We had to buy a can of room freshener. The furniture was warn. They didn't provide any breakfast other than coffee. If you had a room on the second floor there was no elevator. Friendly and helpful person at the front desk. Good location close to the freeway.
Easy to check in/check out Our room was absolutely disgusting. Reserved a non smoking room and it WREAKED of smoke. The room was in terrible shape - we considered leaving and going elsewhere but after a long day of driving we didn't feel up to the task
Very bad service by the housekeeping staff, beds were unclean
Pool was available for good hours 6 AM to 10 PM. Clean comfortable room staff was very accomidating. Literally next door to a Walmart and right near all the main highways Had to pay for for breakfast
The staff couldn't have been more friendly or helpful. We were very happy with our stay.
Location was great, nice hotel, good breakfast. Don't care for the mattress, tried different adjustments with no improvement.
I stayed for one night . The front desk was very friendly and helpful. We also had breakfast in the morning and the fresh omelets were awesome. We had a good time. Definitely recommend this hotel
Bed smell clean & was very comfortable. No toothpaste, toilet seat was dirty
Comfort of room with fridge and microwave. Free HBO Not much left at breakfast if you came down after 9. And all the newspapers were gone both mornings.
For the price my wife and I really enjoyed the rooms and the breakfast. It was a short drive to the casino which we didn't mind at all too We're not picky. Everything was just fine
Bedroom ok for the money, bathroom fan too noisy. Common areas dated, dirty and smelly; graffiti in elevator. Room key card neede re-programming each night of stay.
I did not like anything besides free parking on site. Dirty pillow sheets, and towels! They both still had makeup on them and hair. Lighting fixtures didn't work, beds were uncomfortable, carpet had stains on them. There was an overwhelming musky smell throughout the motel hallways and it lingered in the rooms. I have a strong feeling this place houses homeless families, and there was a bunch of loitering throughout the parking lot and hallways. The mirror in my room had graffiti carved into the wood frame. Ugh just over all a terrible terrible excuse of a motel. Very disappointed you would think a motel chain was decent, this place is just disgusting I felt cleaner sitting in my car after checkout. I only paid $52 for the night after taxes but even that was pushing it for this place.
Nothing. Very ghetto, horrible smell in the hotel, the receptionist was yelling at someone on the phone, people in there were very trashy. So bad, I decided to go to the Hampton inn. Right down the street.
Rien même la piscine n'était pas à la dimension de l'hôtel Hall d'entrée est un hall de gare avec trop de bruit . Notre chambre n'était pas pas disponible! Trop grosse structure
Le confort qu'on peut attendre de ce niveau de gamme, la piscine, le petit déjeuner buffet (malgré le fait qu'il soit en sus des nuitées). Nous avions pris une chambre avec 2 lits doubles et n'avons pas pu avoir accès à 2 queen size : le lit était petit pour 2 adultes; ont toutefois prêté gracieusement un lit pliant pour pouvoir séparer les enfants. Pas de frigo dans la chambre ce qui est rare pour cette catégorie d'hotel et très déplaisant quand on reste plusieurs jours avec de jeunes enfants. Internet dans la chambre payant. Le service des objets retrouvés n'a jamais retourné 2 messages successifs que j'ai laissés. Petit déjeuner payant en sus de la chambre. Vu le prix payé, j'attendais une expérience de plus haute qualité.
location and customer service at the front desk. very nice people None
Stuff was very unhelpful
It was close to Mohegan Sun and Foxwoods It is ok if you are just looking for a place to sleep Internet is terrible Somewhat run down, No Breakfast, If there was coffee was never told where it was. No local directory in the room. It seemed like a creepy part of the area and I could tell my wife did not feel completely safe. Price needs to be way less for a return
Location, quiet... Room was dirty. Little hairs on sink, pillow, sheets. Musty smell, dirty corners. Cobwebs in hard to reach places around furniture.
The pool was great, perfect temperature. The front desk manager was quite rude when we called. If I hadn't prepaid I would have not stayed there just based on the phone call alone.
very comfortable, clean room. Within close distance for shopping/eating. pool water was cloudy so we didn't go in. Disappointing! General upkeep of walkways, etc. could use some work.
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This guest did not leave comments about this hotel.
I did not like this motel. This is a dirty, tired motel and does not deserve a 2 Star rating.
The rooms were clean!! and there were no stains in the ceilings like another hotel we stayed at in the area!! pool could have been a little warmer!!
only the location. I did not like the following: front desk service (keys ended up not working), no Do Not Disturb tag for the door, rm's smelled, rm's allowed to much light in, rm's mirror location, rm's pillows, rm's chipping paint. Traveler be aware!
The room smelled musty. There was dust in the air conditioning unit. The furniture was old and beaten up.
The bed was comfortable The ice machine was out of order, the wall above the A/C unit was falling apart, no drink or snack machines, and I swear I saw a mouse!!!
Not much. Room was big. Smell, creepy people hanging around make it feel with a welfare hotel, breakfast did not include decaf coffee, fruit or protein (not even peanut butter).
The sheets were stained and had hair on them. Our air conditioner did not work and when we attempted to run it a weird smell came from it. When we went to shower she shampoo and conditioner that was left for us was half gone. The towels although folded also had fair on them. It was if the room had been tidied but not cleaned. We were extremely disappointed!!
It was located where I wanted to stay. The room was good sized and the cleaning staff were invisible, but had obviously been to the room every day The "free" hot breakfast we got one day was horrible! Everything was cooked badly or just plain wrong. They are dong some construction, so the normal dining room was unavailable and there were no exercise facilities on the premises. The blocked off all the parking next to the building for painting one day (which was half the spots) and neglected to open up most of the for the following day and a half.
Nothing The place is totally outdated and run down ,around the front desk smelled,the room I stayed in smelled horrible. The bedding was old,stained and had burn holes in it. The rug was buckled and coming up thru out the room. The toilet seat was chipped and had a crack in it very easy to see,how hard would it have been to replace a 12 toilet seat. And 1 of the best feachers when you turn on the ac it blows straight up at the curtains that just flap in the wind and keeps it from compleatly staying closed. I had to put towels and a book over them just do I could sleep and not be woken up at 6am from the light coming in. But I was woken up anyway at 8:15 am from them cleaning a few rooms right accross from me,really 8:15 slamming doors,vacuumes going on how rude. But I guess for $114.00 I shouldn't expect a clean room or sleep past 8. How or who did they pay off to have 3 stars,are u kidding me the Hilton garden inn has 3 stars and that's a 1000 times nicer than that dump. Will never stay their again.
Staff greeting excellent on arrival
room very smelly- like a lot of perfume trying to cover up other odors. would not stay here again
The location was good for anyone going to either Mohegan or Foxwoods. Right off of Rt 12 and near restaurants. The staff was friendly. The bed was hard and there were only 2 pillows, but for 1 night it wasn't horrible