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Staff was exceptionally helpful, even trying to assist with a rental car issue. We had a "garden view" which still had some partial views from the balcony, but only had one chair and not a lot of room for more. Location was great as there were several off premises dining options. The hotel no longer has a beach, so getting a chair on the beach was not an option. Snorkeling at black rock was fair, as the fish life was not abundant and it was crowded. Drinks were inconsistent, with great descriptions but no balance.
Room was functional and large enough great ocean front view. No HDMI Input on the flat screen TV so could play my iPad movies. Bathroom was a bit small not particularly functional and a bit dated. Long walk to the large self park garage at closer smaller lot always seemed to be full
Black rock beach is pretty nice, with good snorkeling. Rooms are good-sized. Rooms not as clean as we would like. Bed only so-so. Pool was overcrowded. Restaurants overpriced. "Resort fee" and daily charges even for self-parking.
Brilliant location, nice views, good cultural activities. Disinterested staff, confusing parking, excessive resort fee, underwhelming club lounge, poor elite recognition.
Proximity to beach 1st floor family suite - room was not aired well. Had the smell of a closed up space that hadn't gotten opened for a while. Beds not comfortable. Other amenities were good - e.g. bathroom supplied
Amazing location.. Staff were not really friendly. Had to really struggle to find the laundry area in Sheraton. I asked one of the staff he just shrugged and walked away.. I would say half the people were happy & welcoming with "Aloha" other half didnt bother and they just wanted to work to get paid.
Location beautiful. $35 daily resort fee. Room was very dated needed refurbishment. Old carpet slow drains.
Beautiful setting, excellent and friendly staff. clean rooms. Good snorkling and swimming. Excellent laua excellent food and show. Resturant food could be better.
the room, the view from the room not enough capacity at the pool for a large amount of guests, not enough sports in the shade during the day at the pool
Great amenities. Black rock cliff jumping and snorkeling right off the hotel beach. Easy access to Lahaina. Big family hotel
Hotel was excellent and beach/views exceptional
La gentillesse du personnel en général et plus particulièrement lors du petit déjeuner . Le parking payant qui n'est pas stipulé avant : 5 US par jour et internet payant ..
La situation géographique par rapport à l'aeroport. Hôtel correct mais pourrait être d'un bien meilleur niveau s'il était rénové. Dommage ! Parking payant de 5$ par jour abusif compte-tenu de la situation dans la ville. Chambre vieillotte et climatisation inefficace.
La chambre était vraiment très démodée. Pas très propre
La localisation de l'hotel: excellent pour quelqu'un qui souhaite avoir l'ambiance du vrai Hawaii. Le service du personnel était aussi très bien. Et la chambre elle-même était de grande qualité.
Il est bien situé. Lit moyennement confortable, accès pénible après 18 h, ascenseur mal situé (trop loin), identification de l'hôtel difficile à voir de la route.
Jardins impeccables, très propre, personnel très sympa et excellent service clientèle.
L'hôtel est très ancien et qu'il a une odeur de moisi. Le parking est horrible. Le personnel est très gentil. Nous avons passé notre dernière nuit dans cet hôtel pour être près de l'aéroport. Je ne retournerai pas à cet hôtel.
luxury and comfort
This is a huge beautiful place in a good location. All the staff if very pro. Room are modern and very nice.
The hotel is really crowded. I didn't manage to use any sun lounger at the pool in 5 days. People tends to play, run, dive, climb, ... in the swimmingpool. And have a swim in the pool is everything but something relaxing. It's a family with children oriented hotel. Not recommended at all for couples.
The resort was fantastic & even better than we had expected...very nice facility, perfect location & the rooms are great. Very happy that we chose the Westin Villas & will definitely book there again! Minor thing: the sheets/covers were too small for the bed! I think that they had put queen sized bedding on a king size bed.
Excellent, location ,facilities. No complaints
I liked the friendly courteous staff and the no tipping policy. We ate at the restaurant and the pub across the street and the meals were good and fairly priced. There was nothing to dislike about our stay
Staff was very attentive, grounds were well maintained,our room looked to have recently remodeled and was in excellent condition,no a/c but with the shuttered windows it was very comfortable. When we were there they were remodeling most of the sea cabins,looks like they were doing a excellent job. We only spent one night but I am sure all the activities would have been top notch Would have been nice to have some less expensive dining options.The hotel is pretty much the only game in town
Beautiful grounds, staff is fantastic. Pools were nice. food was a little pricey in the restaurant but it is a luxury hotel so is along with that.
The property was beautiful, spread out on a beautiful spot in Hana. The Preserve Kitchen and Bar were not impressive for the price. Similarly, the room and resort as a whole were a bit lacking compared to the price.
All aspects of the Marriott were amazing-clean, friendly, professional and truly made us feel like guests. We couldn't believe the size of the lawn!
Location near airport. Inside the hotel it was cool but just as humid as outside. Clothes never really dried out.
- 9 out of 10 of the staff members were enthusiastic, extremely helpful, and friendly. - The rooms were well designed and well decorated - The free shuttle rides for anywhere within three miles of the hotel was wonderful. - proximity to airport - The bistro appeared to more like a local starbucks than a place for guests to relax. Quite a few non-guest meetings/gatherings were taking place - particular staff members appeared to be a bit cold and "going through the motions" of hospitality. Not as warm and welcoming as the other staff members. But the warmth of everyone else was WAY more noticeable. - The distance from popular attractions makes this hotel just an overnight stay location for travelers
staff were friendly and accommodating. veryhelpful. Liked that shuttle took you around. not so scenic near airport
Accueil, équipements de la chambre, efficacité de en cas de problème (exemple : réparation lampe), air conditionné agréable même si bruyant, linge de lit changé quotidiennement, emplacement idéal sur la plage, internet sans fil dans chaque chambre juste le bruit de l'air conditionné et problème internet qui a duré deux jours
Le respect qu'a son personnel vis à vis des clients, sa proximité de la plage puisque nous sommes sur la plage et le calme
La situation geographique et le confort des chambres qui est tres insufisant pour le prix. Beaucoup de bruit (on enttend les personnes de la chambre voisine) et la chambre qui est sombre et petite.
La proximité de la mer dans un environnement très agréable Le premier petit déjeuner soit disant offert n'en était pas un mais c'était en réalité une façon de nous faire assister à une présentation d'excursions proposées par une agence
the staff and management went out of their way to accomadate my wife and i. we were very comfortable in our rooms, and enjoyed using the pool and other facilities while in the company of our daughter and her husband and children. we hope to return soon.
Why pay the extra cost for an ocean view room. All rooms see some form of the ocean, therefore, is considered an ocean view room. See photo. However, the room and place were very nice and would stay again.
With a 2 bedroom looking out to the ocean and Haleakela, the Maui Hill is a great value for Maui. Staff extremely friendly and helpful and location is just minutes from Wailea and its shops and great restaurants. Grounds are immaculate and show pride and beauty. Great for families with some of Maui's best beaches close by. Town of Kihei is ideal for people looking for a variety of good eats at fair prices. Check out Fred's and Moose McGillcuddy's for great value meals and beach town ambiance. I have traveled extensively for more than 45 years and I would rate the Maui Hill as one of the best places to stay for the value you receive and its ideal location on Maui.
We had a wonderful trip to Maui and the hotel was just the icing on the cake! We paid in advance for a two bedroom two bathroom condo and when we got to our room, it was a three bedroom three bathroom condo. The refrigerator in the full kitchen and the washer and dryer came in very handy. The maids came in every day to make the bed and drop off fresh towels. The woman at the events desk was very cheerful and very helpful. We went parasailing the morning we were supposed to leave for the airport and I requested a later check out time so we would have time to go back to the room to take showers after parasailing and the manager said that was no problem. I highly recommend Maui Hill!
We went with long time friends in Aug.2009 to celebrate both of our 25th wedding anniversarys. We just loved the place. Am trying to plan on when to go back and have only been back home for 6 days! This was our first trip to Hawaii and we were not disappointed.
Over the holidays the price was a little high but very clean and friendly staff. They went out of their way to help us. The walk to the beach was very short and not being in the more commercial area helped with less traffic. Very easy to reach many different locations on the island. With a kitchen and washing machine and dryer we saved a bunch of money on food and washing some of our clothes. Enjoyed our time there very much.
We had a great time , close to beach clean rooms and travlocity got us a great deal.Hope to be back soon this time with the grandkids.
Maui Hill is one of the best properties my husband and I have stayed at. We found this treasure 4 years ago and have gone back every April. The front desk is very helpful with information on beaches, restaurants, day trips, etc. On our last trip, I phoned the office from our room and asked if they had a shipping box. I gave them measurements and within 10 minutes they had a box delivered to our room. This was unexpected and a very pleasant surprise. Daily cleaning service is a definite plus. The housekeeping staff is wonderful and pleasant. I can not say enough good things about this resort. Everyone who works here is pleasant and willing to assist you in any way they can. If you're planning a trip to Maui, DEFINITELY stay at the Maui Hill. You'll come home rested and have wonderful memories. Aloha ~
I would stay here again. This was the first of three condos on three islands and it was competitively priced and very well stocked with extras. Loved it.
This hotel is outdated and needs some renovation but the rooms were clean and the staff was friendly. The only issue I had was the card to the room never worked. Every time I tried to get into the room I had to walk down to the front desk to have the card re-programmed. The staff kept telling me it was because I kept the card next to an electronic but that is incorrect. The card was no where near the phone or the camera. Also, be careful when you book a partial ocean view because you may only have an inch of ocean to view.
We needed a one-night stay and preferred the Kihei location on Maui, as I had a scuba excursion leaving at 6 am from the Kihei boat ramp, very near this condo. I must say, I had read the reviews and was a bit apprehensive about the property, but I was pleasantly surprised. The property was good sized, we had a 2 bedroom condo with a nice sized living/dining area and great lanai area. The property is older, but appears to be well kept. The bed was comfortable and everything was in good working order. We arrived on Friday, and they had live music in the pool area and free Mai Tai's... I will say the Mia Tia's were not very good, but then they were free, so I am sure they didn't want everyone to get hammered on them. We certainly didn't. The only bad thing about the condo is the maid didn't empty the coffee grounds from the previous use, so they were moldy and we didn't feel like making coffee in that coffeemaker, so we didn't. Overall, if you are looking for a reasonably priced cond...
facilité d'accés à différents sites touristiques de l'île. Commerces à proximité immédiate dont magasin bio Lit haut et un peu étroit pou 2 personnes au regard du standard US - 1er immeule un peu près de la route (bruit côté salon).
La chambre est bien disposée et offre un confort plus qu'acceptable. Je n'ai pas aimé devoir quitter à 10h00a.m. quand mon vol était à 18h. J'ai compris que l'unique but était d'exiger le paiement d'une journée extra.
Super chambre La réception n'avaient pas ma réservation. Beaucoup de sans abris rodaient autour de l'hôtel, la chambre avait une odeur bizarre.
L'hôtel est situé juste à côté de la mer Les chambres étaient vieilles, ça sentait le salpêtre
Can't beat the price and value. Room was well appointed, very clean, with modern upgrades. Wifi was fast too. There is no commercial kitchen on the premises, so they cannot prepare breakfast for you. So only a continental breakfast is available. But it's still a nice spread. Best part, IMHO is the panini maker.