Points positifs: Beds and pillows were so comfortable. Separate bedrooms and living room really provided a lot of space, separation and comfort. Full kitchen was a big plus. Free breakfast had quality food and plenty of options too! Staff were great!
Points positifs: This place really made my family feel at home
Points négatifs: N/a
Points positifs: Its location
Points négatifs: They dont have elevators for 2 level. Its makes it too difficult to take ur baggaes upstairs.
Points positifs: Our room was very nice and clean. Everyone was very helpful.
Points négatifs: N/a
Points positifs: Cleanliness and Location
Points négatifs: No available elevator and you need to carry all of your bags by self to the second floor. ( the hotel is two level ground and first floor ) . this makes the hotel not 'handicap friendly' if not provide ground floor room to the handicaps .
Points positifs: Staff and the suite itself.
Points négatifs: My mistake; I didn't realize how far it was from BWI.
Points positifs: Good value for the price
Points négatifs: Location meant I had a 30 minute drive
Points positifs: Hotel staff were excellent. Went out of their way to help and to get me items I had forgotten. I will be back to DC and will stay Ã¨
Points positifs: Great rooms and facilities. Staff was awesome. Breakfast bar had variety and as kept fresh and stocked. Great coffe in rooms too!
Points positifs: I can't say not just one person,,,even the cleaning lady put a smile on my face and I come to that location a lot. I'm just thankful
Points négatifs: Nope
Points positifs: The rooms are large and clean. The breakfast and social hour are exceptional. The location was perfect for my needs.
Points positifs: Whenever I need to come to D.C. area I stay in this hotel. The floor plan is really nice especially for a family and it's affordable. Also, during weekdays the hotel holds the social events, where you can feed yourself free.
Points négatifs: Wifi is working but not as good as you can really do something. We found two stink bugs in our room (one in bedroom, the other in the living room), which never happened before. I didn't feel very relaxed thanks to them. I hate bugs.
L'établissement Staybridge Suites Herndon-Dulles se trouve juste à 7 km de distance de l'aéroport et met à votre service une navette gratuite (horaires restreints). Pour vous dépenser, vous pourrez vous faire plaisir au centre de fitness ouvert 24h/24 ou faire quelques longueurs la piscine extérieure (ouverte en saison). Vous vous sentirez comme chez vous dans les appartements de cet établissement qui bénéficient de petits plus comme une cuisine, un canapé-lit, un salon séparé et un lecteur de DVD.
Points positifs: Great location, and the suite layout is fantastic if you are traveling with kids. Easy to get to Dulles, and the Reston Station metro station is only a few minutes drive.
Points négatifs: I have stayed at this location several times over several years. Each time I wake up feeling like I did not sleep well. The mattresses (for me) tend to be very uncomfortable (although I can't quite pin down why). However, I assume this will vary from person to person, so I wouldn't let it dissuade you...otherwise the suites have a great layout, and it is quite convenient to Dulles and as a jumping off point to downtown DC.
Découvrez les chambres luxueuses du Washington Dulles Marriott Suites. Profitez des deux restaurants sur place, d'une magnifique piscine extérieure, d'un centre de remise en forme ultramoderne et de spacieuses chambres, le tout à juste cinq kilomètres de l'aéroport de Dulles.
Points positifs: This place looked like an Aloft hotel on the inside and the beds were typical Hampton Inn: very comfy. Breakfast was great (free), including a waffle maker, and the coffee was good.
Points négatifs: Could've been $10-$20 less expensive
Points positifs: Friendliness and availability of the staff. Great Breakfasts, good location, easy access by hotel van to town center and metro station.
L'établissement Hampton Inn & Suites Herndon - Reston dispose d'une navette gratuite desservant l'aéroport et se situe à moins de 15 minutes de voiture de sites comme National Air and Space Museum Steven F. Udvar-Hazy Center et National Park for the Performing Arts. Vous pourrez vous dépenser au centre de remise en forme ou piquer une tête dans la piscine couverte. Les petits plus pratiques ne manquent pas dans chambres où vous trouverez un réfrigérateur et un micro-ondes, tout comme de la literie de qualité supérieure et l'accès Wi-Fi à Internet gratuit.
Points négatifs: My wife and four children stayed there over thanksgiving from Wednesday till Saturday. We didn't have hot water the entire time. They told us empty rooms had hot water so they took my wife to another room one time for a shower but never bother to try and relocate our room. Each day we called and told them and they did nothing. When we left we told the front desk once again and they said they'd tell the manager and we've called back each day trying to resolve it but the manager is apparently never in. They never made notes on our room or called back. There's a lot more i could complain about with the stay but for a hotel to not have hot water and do absolutely nothing about it is a joke.
L'établissement HYATT house Herndon dispose d'une navette gratuite desservant l'aéroport et se situe à moins de 15 minutes de voiture de sites comme National Air and Space Museum Steven F. Udvar-Hazy Center et National Park for the Performing Arts. Après avoir profité des joies de la piscine extérieure ouverte en saison, vous pourrez reprendre des forces au restaurant. Sur place, la détente est reine grâce à un centre de fitness et un snack bar / épicerie fine! appartements profitent en outre de petits plus sympa comme une kitchenette et un canapé-lit. Pratique, non?
Points positifs: The morning shift front desk attendant went well beyond providing good customer service when I attempted to purchase some Gatoraide for a fellow business traveler that had fallen ill the night before. As I mentioned my friend's illness, the clerk waved the fee for the beverage, had the service personnel check on my friend and then provided additional Gatoraide the next morning. Nicely done Residence Inn in Herdon VA.
Points négatifs: As a business traveler I hoped to have easy access to an on site or nearby fitness center. This location didn't have one but did provide a pass for a local Gold's Gym approximately 3 miles away. I did take advantage of the pass a few times, but the distance from the hotel made it difficult to take advantage of more often due to the time in transit to and from Gold's. Thanks for the free pass to Gold's, but what I really needed was access to on site exercise equipment for a quick 30-45 minute daily work out.
Passez un séjour de longue durée exceptionnel au Residence Inn Herndon Reston. Nos suites façon appartements présentent un cadre confortable comme à la maison. Notre hôtel se trouve à quelques pas de plusieurs restaurants et propose une navette gratuite vers/depuis l'aéroport.
Points négatifs: Breakfast area too crowded. Not enough seating. Both mornings, we had to stand to eat.
Points positifs: Very convienient to Reston. Nice clean rooms and relatively quiet.
Points positifs: Price and location
Points négatifs: Refrigerator had left over food from previous guest making me question what else the cleaning staff forgot to clean or how throughly they cleaned the rest of the room like the bed... Also the bathroom door could not be shut allowing cold air in the shower and making it less private to use the toilette, I need it to make sure curtains were closed before going to the bathroom since from the toilette seat you could see outside the window!
Points positifs: Indoor pool, breakfast were great!
Points négatifs: Hot tub out of service during our stay.
Points positifs: La chambre et le personnel étaient fantastiques.
Points négatifs: Salle du petit déjeuner trop bondée. Il n'y en avait pas assez. Les deux matins, nous avons dû attendre pour manger.
Points positifs: Très pratique pour se rendre à Reston. Chambres sympa et propres et relativement calmes.
Il vous sera facile de planifier votre voyage en optant pour le SpringHill Suites Herndon Reston, qui propose une navette gratuite vers/depuis l'aéroport et le petit-déjeuner quotidien gratuit. Notre hôtel est situé près de la station de métro Wiehle-Reston East et d'autres lieux d'intérêt prisés.
Points négatifs: Loved every thibg about that hotel and staff are great
Points positifs: Le personnel était génial
Points négatifs: J'ai tout adoré à cet hôtel et son personnel est super
L'établissement Fairfield Inn and Suites by Marriott Dulles Airport Herndon vous place à moins de 15 minutes de route de National Park for the Performing Arts et met également à votre service une navette gratuite desservant l'aéroport (disponible sur demande). Les voyageurs pourront se dépenser au centre de fitness ouvert 24h/24 et profiteront de petits plus gratuits comme l'accès Wi-Fi, le parking sans voiturier et buffet proposé tous les jours. Les petits plus pratiques ne manquent pas dans chambres où vous trouverez un réfrigérateur et un micro-ondes, tout comme une télévision à écran plat et l'accès gratuit haut débit à Internet (par câble).
Points positifs: Overall a very good weekend. Well appointed and clean in all the public areas and upon arrival. Staff was very attentive and friendly. If returning to the area, would have no hesitation in another stay.
Points négatifs: Returned from hot day at the Zoo and National Mall to a room uncleaned. Not the end if the world, but a noticeable miss.
Points positifs: Location
Points négatifs: Keys didn't work when we arrived at room after long elevator wait.
Fridge did not work.
Ice maker did not work on floor.
AIR CONDITIONER did not work properly. HOT all night!
Breakfast omelet was overcooked.
Points positifs: We traveled with 3 girls, and staying here with the swans made them feel like Princess's, the Breakfast was wonderful, so many choices. Swimming area was Great, he was on point to ensure No one got hurt, which sometimes its nice to know that someone is looking out for your kids to have a safe time while playing. Overall I would Love to stay there with the family again. Thank you for giving them a Wonderful hotel. They won't see any other ever the same again
L'établissement Embassy Suites Dulles Airport se trouve juste à 5,9 km de distance de l'aéroport et met à votre service une navette gratuite (selon horaires). Pour vous rafraîchir, vous pouvez aller faire un petit plongeon dans la piscine couverte. De quoi vous ouvrir joyeusement l'appétit avant d'aller manger à l'établissement Martys, qui vous sert le petit-déjeuner, le déjeuner et le dîner. Un bar/salon et un centre de remise en forme sont au menu des prestations offertes par cet établissement, de quoi passer un séjour agréable. Cerise sur le gâteau, les chambres vous offrent de petits plus comme une station d'accueil MP3 et des articles de toilette de luxe.
Points positifs: The hotel is close and looks nice. The room was nice and clean. Comfortable beds.
Points négatifs: Only there for a few hours due to a missed flight. Staff were nice but didn't go the extra mile to help. I was tired and hadn't slept in 24 hours. Getting basic hotel info was like pulling teeth. It would have been nice to have some better late night room service options after being trapped in an airport all day. The airport shuttle was late leaving which was annoying, but ultimately fine since we were so close.
Points positifs: The service was great and the hotel was so clean!
Points négatifs: There was nothing. I loved everything
Points positifs: Staff was very friendly & helpful. I requested a room away from elevators and it was granted. Also recieved a free 2pm check out. Loved the bathroom especially the Kolher square rainforest shower head.
Points négatifs: Tv signal keep going in& out so I had to use my tablet instead. But wifi is free on weekends so no worries :)
Points positifs: The staff was highly helpful and very nice. The room was really clean and spacious, overall we had a great stay and would come back again.
Points positifs: Location
Points négatifs: No food options at night. Our flight landed after midnight and we were told the kitchen was closed and there was no room service. All we were offered (initially) was junk food (candy, etc). After a few minutes of looking in vain for something healthy to eat in amongst all the junk food the desk clerk admitted actually there *might* be some chicken salads left in the kitchen and called someone to bring them out. Now, obviously I can never prove this but I'm convinced that they were keeping these meal aside for staff and that, presumably, leftover fresh food that expires at the end of the day (like salads) are given to staff.
Anyway, that's the last time we'll be staying there.
Points positifs: Nice clean and modern
Points positifs: The design and comfort of the room were great. The bathroom was outstanding - very nice change from most other hotels! The cost of the room was a great value. We would stay again at this hotel without hesitation.
Points négatifs: Our waitress in the Padella restaurant was terrible. We were there around 7:30pm on 9/7/15. She was very rude to me (husband) and addressed all of her comments and questions only to my wife, constantly finishing her sentences with "Ma'am" and looking only at my wife, not me. When we first sat down, her first sentence was "Can I get you drinks?". Before we had a chance to answer, she immediately said to be "Do you want to order the rib eye?". We did not even have our menus yet. I said nor did absolutely anything to cause her "men hater" attitude. It took forever for her to bring out the bill. When she finally did, she never returned to collect the credit card. We were by a window. During all of this time, I saw her spending a lot of time gossiping with someone at a particular table, as well as walking around cleaning up other tables and setting up place settings on tables. We ended up going to the bar to pay the bill. The bar tender was extremely nice. After paying the bill, we ordered two drinks to take up to the room. The bartender did an outstanding job in making the drinks.
Points positifs: Lobby is beautiful, the rooms clean and spacious. Front office staff was great at check in and bar staff was friendly and attentive.
Points positifs: The facilities overall were good. Parking was easy and a value the bar area was really nice. The hotel was quiet good value overall
Points négatifs: The response from the front desk about the safe and the bed in the room looked like someone had laid on the bed and when they had issue requested a room changed however they never got the room ready before I checked in
Points positifs: The hotel was beautiful and the rooms were modern and very clean.
Points négatifs: The staff wasn't attentive. I felt like we were being nickeled and dimed (We had to pay for breakfast and for internet)
Points positifs: The room was well-appointed and nicely arranged, but the bathroom was exquisite, with a big walk-in shower that included a rainwater sprinkler and separate hand shower.
The staff couldn't have been more pleasant and helpful. The Sunday buffet breakfast was reasonably priced, though the selection was fairly simple and routine.
Points négatifs: Wi-Fi wasn't visible in our room. Fortunately not critical for this stay but could be frustrating for a business traveler.
The mattress needs to be replaced. No support and sagged toward the center.
Points positifs: Love the room it was clean and comfortable also the bathroom was so spaces and clean. The pool my kids loved it they where in from the time it open until is was closing time I must say we did enjoyed our self.
Points négatifs: Nothing not to like.
L'établissement The Westin Washington Dulles Airport se trouve juste à 8 km de distance de l'aéroport et met à votre service une navette gratuite (disponible 24 h/24). Pour vous rafraîchir, vous pouvez aller faire un petit plongeon dans la piscine couverte. De quoi vous ouvrir joyeusement l'appétit avant d'aller manger à l'établissement Padella, qui vous sert le petit-déjeuner, le déjeuner et le dîner. Sur place, la détente est reine grâce à un bar/salon et une salle de fitness ouverte 24 heures sur 24! Parmi les petits plus sympas offerts par les chambres de cet hôtel 4 étoiles, on trouve des lits avec surmatelas avec une literie de qualité supérieure.
Points négatifs: My PCs and Apple device all could not attach to wifi. I called the front desk who promised to come up and look. No one very showed up so I had to live without. There was definitely a server or Router issue at their end. Don't lie their cage style food bar.
Points positifs: The front desk staff were very helpful and a shuttle is provided to and from the nearest metro.
Points positifs: Clean and quiet, a very pleasant and comfortable room. Staff were friendly and helpful, making sure that I had a ride to the airport waiting for me when I needed it - even though it was earlier than their shuttle service normally starts. The location is very convenient to the airport.
Points positifs: The hotel was in a perfect location for our needs. A friend was coming in to Dulles airport very early Saturday morning. He was able to take a shuttle to meet us at the hotel. It was a 20 minute ride to DC, and there were plenty of food/convenience store options right near the hotel. The rooms were nice enough, beds were comfortable, and it was very inexpensive compared to other hotels in the area at the time.
Points négatifs: Walking around the hotel it felt a little old and dirty. But didn't effect our stay. Stay there if you are looking for a hotel near Dulles.
Points positifs: I used the pre-check-in feature sent by Kayak which seemed to facilitate my check-in a bit. The room was spacious with 2 queen beds as I requested. Room faced the courtyard, which was nice. The facility has a workout room and pool which we didn't use, but are nice amenities. There is a small cafe and a good sized lounge area in the lobby. The location is perfect, just inside Herndon with close access to Dulles and, Reston Town Center.
Points négatifs: Nothing to report here.
Points positifs: Repas servis tard dans la nuit.
Points négatifs: Mon PC et aux pommes tout dispositif aurait pas à joindre le wi-fi. J'ai donc appelé la réception qui promettait et l'air. Il n'y avait pas un seul très venue, donc j'en ai eu pour bien se passer. Il y avait un serveur routeur wi-fi ou problème à leur fin. Il ne faut pas s'y étendre leur cage repas de style bar.
Le Courtyard Herndon Reston est situé à 10 kilomètres de l'aéroport international de Washington-Dulles et à moins de 5 kilomètres de la station de métro Wiehle-Reston East, à destination desquels il propose un service de navette gratuit. Profitez de notre restaurant, The Bistro, de l'accès Internet sans fil gratuit, d'espaces modulables et de bien d'autres prestations.
Points positifs: The room layout was lovely and large. The bed was comfortable.
Points négatifs: The extra blanket in the closet looked like something you'd find in Grandma's closet....old and ripped. It was cold in the unit even though I adjusted the thermostat. The blankets should be able to be pulled up over a person's shoulders.
Points positifs: Thanks for the great deal
Points positifs: The shuttle drivers where caring, charismatic and comforting. There is one who's last name is Abdullah that caters to his riders and make your short trip a ball.
Points positifs: Bed and room
Points positifs: Location, size of room, amenities
Points négatifs: Bed sheets were light. Should have included heavier covers.
Points positifs: Inexpensive
Points négatifs: The staff is rude. I had a poor experience with a front desk staff Nov 21, 2015. Her name is Julia. The staff has hair over their badges so their name is not revealed. I ask her her name.
Points positifs: Room was clean and comfortable. Staff were great.
Points négatifs: Good job
Points positifs: Loved there room and all of the complimentary items. Really a great place overall.
Points négatifs: The breakfast was about $20 for a buffet... However it was delicious
Points négatifs: Nothing
Points positifs: Great service. Breakfast buffet was excellent. Room was nice.
Points positifs: I liked the comfortable large bed, the room deified media console and the bathroom.
Points négatifs: The hotel hadn't received my booking information 30 minutes after receiving my confirmation. The desk understood and got us the room we requested.
Points négatifs: Due to construction traffic, did not arrive at Dulles until 2:30 a.m. Sunday morning and needed to be at airport for flight to Mexico (via Houston) at 6:00 a.m., so I never checked in. Tried to cancel this reservation and was not successful. Because of this difficulty, I will never use Kayak again. Gloria Tadlock
L'établissement Hyatt Regency Dulles se trouve juste à 8 km de distance de l'aéroport et met à votre service une navette gratuite (selon horaires). La piscine couverte est là où tout baigne! Vous pourrez aussi vous faire plaisir à l'établissement Elements, qui vous accueille pour le petit-déjeuner, le déjeuner et le dîner à grand renfort de spécialités de la cuisine américaine. Sur place, vous profiterez d'un bar/salon et d'une salle de fitness ouverte 24 heures sur 24, parfaits pour se faire plaisir. Les chambres vous réservent par ailleurs d'agréables petits plus comme une baignoire à l'eau de source et des lits avec surmatelas avec une literie de qualité supérieure.
Points négatifs: Sad to notice that No brealfast included
Points positifs: Modern, nice, comfortable hotel, clean, cozy rooms, beds with nice mattrasses, friendly and attentive staff... Amazing deal for the money!
Points négatifs: Parking was a bit tight, spent some time trying to find a spot
Points positifs: I really like the hotel overall. Well located with food close by and even a movie theater across the street. We stayed for 2 nights before we flew back home and loved how close it was to Dulles airport.
You can't control traffic flow at the airport but you can make sure you're close enough to it.
For sure one less thing to worry about.
Points positifs: Staff was attentive. We had an electrical issue with the microwave and frige and it was addressed quickly
Points négatifs: One side of the mattress was well worn down.
Points positifs: Free shuttle to airport- though drivers were pushy to get a tip
Points négatifs: Location was ghetto
Points positifs: everything
Points négatifs: The fire alarm
Points négatifs: Triste de noter qu'aucun petit déjeuner n'est inclus
L'établissement Crowne Plaza Dulles Airport se trouve juste à 5,6 km de distance de l'aéroport et met à votre service une navette gratuite (disponible 24 h/24). Une petite séance de sport au centre de fitness ouvert 24h/24 ne manquera pas de vous ouvrir l'appétit avant d'aller déguster le petit-déjeuner, le déjeuner ou le dîner à l'établissement Houlihans. Confort et souci du détail. L'ensemble des chambres bénéficie de petits plus comme une station d'accueil iPod sf une literie de qualité supérieure, sans oublier un réfrigérateur et un service d'étage (horaires limités), parfaits pour un séjour tout confort.
Points négatifs: the room not being cleaned and the lack of towels
Points positifs: Everything
Points négatifs: No maid service
Points positifs: Budget-wise this lodging option is very affordable. The room is furnished with a good-size table for someone who needs to work. I was pleasantly surprised that the room is equipped with a mini kitchen (full size refrigerator, stove and oven, microwave and a small collection of kitchenware.
Points négatifs: No dinning room in the premise so had to arrange for outside delivery.This was a minor inconvenience
Points positifs: Le prix était raisonnable.
Points négatifs: La chambre n'a pas été nettoyée et il n'y avait pas de serviettes
Points positifs: Tout
Points négatifs: Aucun service de nettoyage quotidien
L'établissement Candlewood Suites Herndon vous place à 7,1 km de l'aéroport et à moins de 10 minutes de route de National Air and Space Museum Steven F. Udvar-Hazy Center. Les voyageurs pourront se dépenser au centre de fitness et profiteront de petits plus gratuits comme l'accès Wi-Fi, le parking sans voiturier et l'accès par câble à Internet. Des petits plus pratiques comme une cuisine sont inclus dans l'ensemble des appartements et vous bénéficierez de quelques petits plus sympas comme une télévision LED et un lecteur de DVD.
Points positifs: The rooms were amazing, the pool is heated and just right for kids or adults, the breakfast had everything we could have wanted and the from desk staff, especially Sam, were extremely helpful and courteous.
Points négatifs: Nothing, we're definitely staying at a Homewood next opportunity we get
Se trouvant à juste 6,6 km de l'aéroport, l'établissement Homewood Suites by Hilton Dulles International Airport propose une navette gratuite (horaires restreints). Après une séance de sport au centre de fitness, vous pourrez manger un petit quelque chose au restaurant ou siroter une boisson rafraichissante au bar/salon. Sur place, la détente est reine grâce à une piscine couverte et un bain à remous! chambres offrent par ailleurs de petits plus comme une cuisine et un canapé-lit. Pratique, non?
Points négatifs: god awful carpeting and other furnishings in the hallways and (to a lesser degree) in the rooms. It looks (and smells) like they haven't updates it since around 1975. It's time. There was a stain on our comforter.
Points positifs: front desk
Points positifs: Location
Points négatifs: Rooms and hotel in general are in need of an update. Very noisy which made it difficult to sleep. Front desk clerk spoke with such a heavy accent that I could not understand a word he said. Got charged $50 for something we did not incur. Listed as a four star hotel on Kayak, which it is not even close to being. (Ritz Carlton Pentagon City, also in Northern VA, is also listed as four stars.)
Points positifs: The room was big enough for a family stay.
Points négatifs: The shower door couldn't close, and took forever to fix it.
When you flushed the toilet, the water splashed everywhere.
Points positifs: Friendly and helpful staff . Free wifi.
Points négatifs: The construction (fence) by the entrance. Wifi can be slow.
Points positifs: Close to the airport. Shuttle goes every 30 min
Points négatifs: Nothing. Reasonably priced for one night layover in Washington
Points positifs: Lobby and front entrance is good
Points négatifs: Room, Refrigerator is not working they replaced but still it didnt work. No expecting this from 4 start hotel.
Points positifs: Electronic check in/out. Use of smart phone to unlock room door.
Points positifs: Very high value
Points négatifs: Next time we stay in Washington, we will look for a place close to metro
Points positifs: I liked the bed
Points négatifs: I can't believe a major hotel chain is still charging for internet in 2015.
Points positifs: Bed
Points négatifs: Nothing
Points positifs: Satalite tv didnt work. No breakfast. Pool closes too early. Room is hot. No fridge no microwave. No stamps to mail things.
Points négatifs: Everything was horrible. Tv sucked pool closed to early no free breakfast no kid friendly place to eat. No stamps no fridge no microwave.
L'établissement Hilton Washington Dulles Airport se trouve juste à 7,8 km de distance de l'aéroport et met à votre service une navette gratuite (selon horaires). Au cours de votre séjour, donnez-vous en à cœur joie entre des soins du visage et les spécialités de la cuisine américaine de l'établissement The Cardinal Restaurant, qui est ouvert pour le déjeuner et le dîner. Parmi les autres avantages de cet hôtel 4 étoiles, vous profiterez d'une piscine couverte et d'un bar/salon, où vous passerez d'agréables moments. Les chambres vous offrent en outre de petits plus sympas comme des articles de toilette de luxe et des lits avec surmatelas avec une literie de qualité supérieure.
Points négatifs: We had to wait over an hour to be picked up by the airport shuttle. We called several times but we're not able to reach anyone at the front desk. We finally had to call the reservations number before talking to a real person. Even after speaking with someone we never saw the van. We were finally able to get a nearby hotel van to give us a lift to the hotel. This is especially disappointing because we called ahead to let them know when our flight would be arriving.
Points négatifs: Staff was EXTREMELY rude and disrespectful. I had a late check in, I called in before hand to make sure my room was held and not overbooked. The lady on the phone was rushed and said "yeah no worries we got you taken care of" When I arrived same lady said we overbooked you. Then told me to go next door to the Sheraton which was $40 more expensive.
Points positifs: This was a great location, convenient to Dulles Airport and the companies I needed to visit. A shuttle is provided to and from the airport, and to local businesses to the hotel.
Points négatifs: The rooms were furnished with "well worn" 60's era furniture, uncomfortable beds, and loud air conditioners.
Points positifs: Great hotel . great staff.
Points négatifs: The staff sucked and the hotel had all kinds of problems, will never stay there again!
Points positifs: Clean. Good free hot breakfast
Points négatifs: Pool was closed in evening on weekday. Not a big deal. Very nice place nonetheless
Points positifs: Rooms were big and clean
Breakfast has quite some choices of food and was included with the room.
Location was great not far from the Dulles airport
Points négatifs: We waited for a while for airport shuttle because they work with Sheraton, so pay attention to Sheraton airport shuttle when it comes so you don't wait forever...
Points positifs: It is a great location in reference to the airport and the surroundings. They were eateries nearby and great places to take a walk if you're into that. The rooms were updated and very practical. They were also spacious and I love the options for connecting to the 42 inch TV. The bed was comfortable as well.
Points négatifs: The location is being developed and there is construction across the street which can be noisy.
Points positifs: Proximity to Dulles Int'l Airport
Free shuttle to airport beginning at 5 a.m.
Points négatifs: No amenities - I needed Tylenol/Ibuprofen badly, and there was no small shop or convenience store in the hotel.
Coffee and breakfast not available until 6 a.m.
Front desk had sign stating that their representative was out delivering something, and he was out front smoking a cigarette, peering through the window at those who were waiting to be helped.
Points positifs: The hot breakfast was great. The room was very clean and spacious.
Points négatifs: The pool was closed the first day we were there. The shower pressure is very weak.
Points positifs: Nothing. The best I can say is it was dry and the snow was not in the room.
Points négatifs: Parking lot not plowed, very poor English spoken by staff, noisy families everywhere and my credit card # was used in a fraudulent transaction several days after my stay, at a facility very close to the hotel. I can only assume the # was stolen during my stay when i used the card at the hotel.
Points positifs: The price was very affordable. The room size was very comfortable with: a bar, separate couch, desk area from the bed. Everything was clean, and by me traveling alone, I felt very safe even to outside and jog even though they had a fitness area.
Points négatifs: I wish there were a waffle or pancake maker (instead of pre-made pancakes). Breakfast was still ok though there were limited options, also being a Diabetic they should have had sugar free syrup, but at least breakfast was free which was nice.
Envie d'un séjour plaisir riche en découvertes? Cet hôtel qui profite d'une belle situation près de l'aéroport se trouve à 3,6 km de Frying Pan Farm Park et à 4,8 km de Parcours de glof Herndon Centennial. National Air and Space Museum Steven F. Udvar-Hazy Center et Théâtre Industrial Strength sont également à 10 km de distance.
Points positifs: Great location and value. Lots of restaurants and 7-11 steps away. Very friendly staff.
Points négatifs: No small refrigerator in room.
Points positifs: I liked the location and courtesy trasnfer to and fro the Airport.
Points négatifs: Nothing really, it was okay.
Points positifs: Il est très bien situé et très bien pour le prix. Il y a beaucoup de restaurants et 11 mètres de là. Le personnel est très sympa.
Points négatifs: Aucun petit réfrigérateur dans la chambre.
Points positifs: J'ai bien aimé l'emplacement et transfert gratuit de et vers l'aéroport.
Points négatifs: Il n'y a rien en fait, ce n'était pas mal.
Mettant à votre disposition une navette gratuite desservant l'aéroport (horaires restreints), l'établissement Comfort Inn Washington Dulles International vous place à moins de 15 minutes de route de sites comme National Air and Space Museum Steven F. Udvar-Hazy Center et National Park for the Performing Arts. Les voyageurs pourront se dépenser au centre de fitness et profiteront de petits plus gratuits comme l'accès Wi-Fi, le parking sans voiturier et buffet proposé tous les jours. Chambres offrent un lave-linge/sèche-linge, une télévision LCD et un lecteur de DVD.
Points positifs: The phone didn't work, there was only one towel and two of us. We tried to get an extra towel twice with no delivery until the next day well after having left for the day. Staff were nice but seemed short handed.
Points positifs: Very professional and friendly staff!
Points positifs: Room was clean and close to airport.
Points négatifs: Check--in took forever. Clerk forgot to include room number on card. Assigned us a handicapped room for no apparent reason. Clerk only giggled when told of these errors
Points positifs: The hotel employees were awesome.
Points négatifs: Maybe upgrade the carpets.
Points positifs: Overall it was a good choice for the money.
Points négatifs: Disappointed that they did not provide free internet. Travelers come to expect this in a fine hotel.
The pool hours were inconvenient and not geared to young families. This was partially made up by having the Hilton Garden pool next door available.
It was also disappointing to have the Jacuzzi not functioning.
Points positifs: Some staff memebers were really kind. I did an early check in and the desk agent were really kind. The room was really clean and comfortable. The food was great. It was a peaceful stay. Thank You!
Points négatifs: I paid for the Full Breakfast, for Wifi and Club Lounge offer and when I was enjoying my breakfast the waitress came to me with almost a $32.00 bill. I had to explain her and the desk agent over and over again that it was inclueded and had to show my confirmation email. They said they dont accept does confirmation emails and had to talk to the manager so they can fix it. It was an awkward experience for me and my guest. But overall everything else was excelent. Just some employees that gave us a hard time. Perhaps next time I would go to another hotel that doesnt have that kind of employees with negative and disrespectful attitude. Also the club was closed and we didn't know until we got there. We had to make other last minute plans because of that. They did try to make it up to us but never got my appetizer voucher they told me they will give me instead.
Points positifs: We had a late check in and the staff was awesome! They had our room ready. We were stuck on a plane all day and ended up eating at the restaurant- food was great and it was reasonably priced. Room was clean and awesome shower/bathroom amenities. Would stay there again! Also don't forget free airport shuttle
Points positifs: Amazing breakfast and clean rooms.
Points positifs: Great staff, went above and beyond my expectations
Points négatifs: The restaurant didn't serve lunch
Points positifs: The room was very nice and the bathroom was cool.
Points négatifs: The pool was closed for some reason and I have to go to the front desk to buy drinks
Points positifs: Very comfortable and clean.
Points négatifs: All other hotels I have stayed in had access for free. I will not stay at this hotel again.
The pool and hot tub opens at 5 pm. I was there for leisure, and i would have liked to use the pool and hot tub during the day. I will not stay at this hotel gain.
Points négatifs: Stuff is very lude very not nice three star hotel but I think is no star hotel
Very bed hotel
L'établissement Sheraton Herndon Dulles Airport Hotel vous place à moins de 15 minutes de route de National Air and Space Museum Steven F. Udvar-Hazy Center et met également à votre service une navette gratuite desservant l'aéroport (disponible 24 h/24). Pour vous rafraîchir, vous pouvez aller faire un petit plongeon dans la piscine couverte. De quoi vous ouvrir joyeusement l'appétit avant d'aller manger à l'établissement Capital Connections, qui vous sert le petit-déjeuner, le déjeuner et le dîner. Sur place, vous profiterez d'un bar/salon et d'un centre de fitness, l'assurance d'un séjour réussi. Les chambres vous offrent en outre une télévision à écran plat et un service d'étage (horaires limités).
Points positifs: Good location for me. Reasonable access. Adequate parking.
Points négatifs: The hotel was advertised as providing breakfast. The breakfast consisted of small chocolate packaged muffins, packaged oatmeal bars, instant oatmeal with canned milk, and coffee - absolutely nothing else. There was no breakfast area. What a joke!
Points positifs: kitchenette
Points négatifs: not real breakfast, just snacks
Points positifs: The lady who used to be at the Front desk was a caring person for her quests I stayed there a few times so I see the difference when she is not there. She made sure your room is clean and if i had a problem she would fix it.
Points négatifs: The room smelled funky, food was stuck to the microwave plate, a pipe fixture all rusted was sitting on the kitchen counter, bathroom fan was very loud like it was gonna break, aqnd the curtian was to and someone could look in. rm 102 is a mess
Points positifs: There were no problems. The room was very and comfortable. Guest service was very nice and accommodating. I would highly recommend this hotel if you're looking for quality service
Points négatifs: N/A
Points positifs: location
Points négatifs: There were kids running above my room and management did nothing. The room I was given and several items broken, phone didn't work, window would not close, needed handicap room and was not given one and I was told via phone it would be available
Points positifs: Front desk staff was nice and professional.
Points négatifs: The lobby and rooms are totally filthy.
Points positifs: Location and normally stay here amd prefer this location rather than the one in Sterling, Va
Points négatifs: We had to chnge rooms since our AC went out completly, then the 2nd room was in a very noisey spot, AC took a while to cool the room, the 2nd room smelled strongly of cumin as if someone had cooked before checkout, the tv in the 2nd room was messed up
Points positifs: Any questions I had where answered or anything I needed they had
Points négatifs: Everything was great
Points positifs: Great
Points négatifs: Cool
Points positifs: the front desk clerk was awesome.
Points négatifs: No
Points positifs: Staff
Points négatifs: No airport shuttle, breakfast was a little table by the exit with coffee and granola bars. No shampoo. Walls are very thin you can hear your neighbors.
Points négatifs: I was charged and additional 20.00 for double beds.
L'établissement Extended Stay America Washington, D.C. - Herndon - Dulles vous place à juste 6,6 km de l'aéroport et à moins de 15 minutes de route de National Air and Space Museum Steven F. Udvar-Hazy Center. À proximité, vous pourrez faire de la randonnée, et l'établissement offre des petits plus gratuits appréciables, comme l'accès Wi-Fi et un petit-déjeuner continental proposé tous les jours, entre 6h00 et 9h30. Vous vous sentirez comme chez vous dans les chambres de cet établissement qui bénéficient de petits plus comme un grand réfrigérateur/congélateur, un réfrigérateur et un micro-ondes.