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Le confort. Le plateau repas amené dans ma chambre n'était pas bon (pâtes beaucoup trop épicées et quantité de viande insuffisante).
Personnel sympathique et serviable . Il y a le wi-fi gratuit. La construction (clôture) à l'entrée. Le wi-fi est un peu lent.
Pas de wi fi gratuit
Près de l'aéroport. Une navette passe toutes les 30 min Rien. Un prix très raisonnable pour une nuit pour une halte à Washington
La chambre était assez grande pour un séjour en famille. La porte de la douche ne fermait pas, et il nous a fallu des heures pour réparer le problème. Quand on tirait la chasse, l'eau gicle partout.
Que demander de plus ? Tout était génial ! Dois-je en dire plus ... La nourriture au restaurant de l'hôtel était fraîche et bien assaisonnée, j'en voulais plus. Un peu cher mais ça vaut vraiment le coup. Le personnel était plus que serviable et nous a accordé un vrai service à la clientèle. La clim ne fonctionnait pas et je l'ai dit à l'un des membres du personnel, et ils nous ont fait changer de chambre ce qui était un soulagement parce qu'il faisait froid. La chambre était petite mais pas trop petite. La propreté était parfaite et il y avait tout fourni. Plus qu'heureux et c'était le meilleur hôtel de ma vie. Le wifi ne marchait pas, est-il possible de le réparer? Et les oreillers. Les oreillers ne sont pas vraiment bons. Je n'ai pas passé une bonne nuit à cause des oreillers. J'ai maintenant une vraiment mauvaise douleur dans le cou. Veuillez remplacer les oreillers. C'est tout :)
Price and location Refrigerator had left over food from previous guest making me question what else the cleaning staff forgot to clean or how throughly they cleaned the rest of the room like the bed... Also the bathroom door could not be shut allowing cold air in the shower and making it less private to use the toilette, I need it to make sure curtains were closed before going to the bathroom since from the toilette seat you could see outside the window!
Indoor pool, breakfast were great! Hot tub out of service during our stay.
we really enjoyed our stay--breakfast were very good-the room with 2 bedrooms worked perfectly for myself & sister-in-laws family with twins--they were really impressed & have plans to stay again
This was a SHOCK! Superb room King bed, full kitchen, living area, 2 TV's, 2 Phones, Frig/Micro/Dishwasher/Amenities yet a GREAT breakfast Buffet (Hot and complete)!! Keep this quite--- don't want the crowd to find out OR the owners to raise the low prices!
We stayed two nights of a 8 day business and vacation trip to DC and Virgiinia. Wish I could of carried the suites with me for the entire trip!! Comfortable beds, spotlessly clean, kitchen had all the basics, stove, refrigerator, microwave, even a dishwasher. internet pricing was more than reasonable. Only problem I had was figuring out the controls for climate control. Right next to the airport, though a bit hard to find. After a long flight from LA, it was good to just go locally and collapse. Stayed also the night before we flew back and avoided all the DC traffic. Suites provided a big breakfast with fresh fruit, yogurt, eggs, waffles, plus all the traditional fare -rolls, cereal, juices, coffee, tea.
The set up in the hotel was great! Two bedrooms and two baths. Traveling with teenage granddaughters made this a very comfortable situation for privacy and getting ready in the mornings. The beds were not the most comfortable and when I had swollen feet and ankles, the front desk would not give any Ice to my 15 year old granddaughter. She was told to turn on the ice maker in our fridge for ice. I needed the ice immediately. My husband had to go to the desk and request ice. Which he got the ice with a smile. The breakfast was very good and was a good start for the full days that we had planned in DC.
The hotel suite had plenty of room. The room came with everything you need for a comfortable stay with your family. They allowed our dog to stay with us for a very reasonable fee. The rooms were very clean and well maintained. I would highly recommend this hotel to anyone whether it be a one night stay or a long term one.
Visited Washington DC with my family of 6 and one extra. The room as perfect for the 7 of us! My kids did not want to leave! We all loved the free breakfast each morning! The staff was excellent! Very helpful! I would recommend this place to anyone with a big family!
I want you to know this is a great place. Not only do they serve a full course breakfast ( fruit, cereal, eggs, bacon, waffles, toast, juice, coffee and yougart) every day, they also serve a really nice dinner Monday through Thursday. All at no extra cost. In addition the rooms are suites. Full kitchen with all the utinsels, microwave, coffee pot and coffee. A living room with couch and chair, TV and computer desk, and a separate bedroom. The staff was really nice. In addition, the Van was available to anywhere I wanted to go withing five miles of the hotel. The drive to the Herndon park and ride was only about 3 miles, dropped me off and picked me up at the end of the day. Side trip to new air museum at Dullas? Not a problem, 4 miles to drop off and pick up at end of day. In addition, there were two computers available for guest use. Also an exercise room was available which some people used. I am recommending this to my relatives. This place was great, clean, ...
I was really surprised at not only the size of the room, but also how much like home it felt. Having a full kitchen with dishwasher, full fridge, and stove was excellent. The staff was also very friendly and more than willing to answer my questions regarding living in the area.
My son and I stayed here for 4 days when I took him to college in January. The accommodations were fantastic, and I felt very safe, even the night I stayed there alone. The hot breakfast buffet was a wonderful bonus, with new selections every morning, and the availability of coffee and teas at other times was a nice touch. The kitchen had everything we needed for very limited cooking. No oven though, so don't plan on popping a frozen pizza in for a quick supper, unless you like it done in the microwave! Overall a very comfortable stay. We hope to stay here again when we take him back in the fall!
My wife, our three small children, and I stayed at Staybridge soley for the purpose of proximity to Dulles airport for an early AM flight the next day. We arrived at Staybridge only to discover that the motel shuttle van does not run in the early AM or late PM; therefore, we had to call a cab. We also learned that Staybridge charges $*/day to leave your car in the parking lot. Both were unpleasant surprises but really only minor inconveniences. The motel is very clean and plenty nice and is indeed very close to IAD. Compared to the rates at the Dulles airport big name hotel, for example, this place is a good deal, even with a couple surprises. I'll probably stay there again the next time I have an early Dulles flight.
The uograde to the hotel suites were great-but I had to wait an hour after arrival to check in-room not ready and the Office Staff didn
Staybridge Suites was a great place to stay. They have updated the rooms so they are like new. Staff was very attentive to needs and also had a great breakfast. I would definitely stay again
We traveled with 3 girls, and staying here with the swans made them feel like Princess's, the Breakfast was wonderful, so many choices. Swimming area was Great, he was on point to ensure No one got hurt, which sometimes its nice to know that someone is looking out for your kids to have a safe time while playing. Overall I would Love to stay there with the family again. Thank you for giving them a Wonderful hotel. They won't see any other ever the same again
Overall a very good weekend. Well appointed and clean in all the public areas and upon arrival. Staff was very attentive and friendly. If returning to the area, would have no hesitation in another stay. Returned from hot day at the Zoo and National Mall to a room uncleaned. Not the end if the world, but a noticeable miss.
Location Keys didn't work when we arrived at room after long elevator wait. Fridge did not work. Ice maker did not work on floor. AIR CONDITIONER did not work properly. HOT all night! Breakfast omelet was overcooked.
Our lLarge quiet room was much appreciated Staff had difficulty in keeping breakfast items stocked - they kept running out
Great location, and the suite layout is fantastic if you are traveling with kids. Easy to get to Dulles, and the Reston Station metro station is only a few minutes drive. I have stayed at this location several times over several years. Each time I wake up feeling like I did not sleep well. The mattresses (for me) tend to be very uncomfortable (although I can't quite pin down why). However, I assume this will vary from person to person, so I wouldn't let it dissuade you...otherwise the suites have a great layout, and it is quite convenient to Dulles and as a jumping off point to downtown DC.
Friendliness and availability of the staff. Great Breakfasts, good location, easy access by hotel van to town center and metro station.
This place looked like an Aloft hotel on the inside and the beds were typical Hampton Inn: very comfy. Breakfast was great (free), including a waffle maker, and the coffee was good. Could've been $10-$20 less expensive
We had a great time staying in the Homewood Suites.Rooms were very-very nice and the stuff was very friendly. Food in the hotel was really good. 30-40 min. away from Washington DC. Next time we'll definitly staying in this hotel. A+
The rooms were amazing, the pool is heated and just right for kids or adults, the breakfast had everything we could have wanted and the from desk staff, especially Sam, were extremely helpful and courteous. Nothing, we're definitely staying at a Homewood next opportunity we get
Rooms are clean and confortable. I wanted like to have any type of hotel dinners.
fine hotel; very good price staff not willing to exert themselves to help people get to the airport ahead of time...
The hotel was in a perfect location for our needs. A friend was coming in to Dulles airport very early Saturday morning. He was able to take a shuttle to meet us at the hotel. It was a 20 minute ride to DC, and there were plenty of food/convenience store options right near the hotel. The rooms were nice enough, beds were comfortable, and it was very inexpensive compared to other hotels in the area at the time. Walking around the hotel it felt a little old and dirty. But didn't effect our stay. Stay there if you are looking for a hotel near Dulles.
Clean and quiet, a very pleasant and comfortable room. Staff were friendly and helpful, making sure that I had a ride to the airport waiting for me when I needed it - even though it was earlier than their shuttle service normally starts. The location is very convenient to the airport.
I used the pre-check-in feature sent by Kayak which seemed to facilitate my check-in a bit. The room was spacious with 2 queen beds as I requested. Room faced the courtyard, which was nice. The facility has a workout room and pool which we didn't use, but are nice amenities. There is a small cafe and a good sized lounge area in the lobby. The location is perfect, just inside Herndon with close access to Dulles and, Reston Town Center. Nothing to report here.
The front desk staff were very helpful and a shuttle is provided to and from the nearest metro.
The morning shift front desk attendant went well beyond providing good customer service when I attempted to purchase some Gatoraide for a fellow business traveler that had fallen ill the night before. As I mentioned my friend's illness, the clerk waved the fee for the beverage, had the service personnel check on my friend and then provided additional Gatoraide the next morning. Nicely done Residence Inn in Herdon VA. As a business traveler I hoped to have easy access to an on site or nearby fitness center. This location didn't have one but did provide a pass for a local Gold's Gym approximately 3 miles away. I did take advantage of the pass a few times, but the distance from the hotel made it difficult to take advantage of more often due to the time in transit to and from Gold's. Thanks for the free pass to Gold's, but what I really needed was access to on site exercise equipment for a quick 30-45 minute daily work out.
Budget-wise this lodging option is very affordable. The room is furnished with a good-size table for someone who needs to work. I was pleasantly surprised that the room is equipped with a mini kitchen (full size refrigerator, stove and oven, microwave and a small collection of kitchenware. No dinning room in the premise so had to arrange for outside delivery.This was a minor inconvenience
Clean room. Reasonable price. Staff can not explain where grocery store is. Is not really convenient to access from the airport.
the rate was reasonable the room not being cleaned and the lack of towels
Everything No maid service
We rated the hotel very good and nothing too much trouble for the receptioist as our cases turned up at 2 30 am and got him out of bed and likewise at 6.00am we woke him to retieve them for our journey Thanks
My wife and four children stayed there over thanksgiving from Wednesday till Saturday. We didn't have hot water the entire time. They told us empty rooms had hot water so they took my wife to another room one time for a shower but never bother to try and relocate our room. Each day we called and told them and they did nothing. When we left we told the front desk once again and they said they'd tell the manager and we've called back each day trying to resolve it but the manager is apparently never in. They never made notes on our room or called back. There's a lot more i could complain about with the stay but for a hotel to not have hot water and do absolutely nothing about it is a joke.
la situation geographique par rapport a l`aeroport avec la navette de l`hotel. les gaufres a faire soit meme pour le petit dej tout est en plastique pour manger. nous avons attendu la navette a l`aeroport pdt une heure.
hotel propre, chambre spacieuse pour 4, personnel accueillant et petit déj correct. A conseiller. voiture nécessaire pour visiter Washington.
le service porte de la salle de bain coincée
lademoiselle à la réception, très peu aimable et qui ne comprenait pas ma réservation
La proximité avec l'aéroport Dulles; la navette gratuite hôtel-aéroport
La chambre était propre et le personnel était poli . J'ai appelé la réception lorsque je suis arrivé à l'aéroport; cependant, ils m'ont dit que le chauffeur serait bientôt là, mais il nous a fallu attendre 45 minutes dans le froid. J'ai dû appeler la réception à plusieurs reprises - la dame de la réception a dit que le chauffeur était allé chercher certaines personnes et était revenu. J'ai dû lui expliquer qu'il a négligé de venir me chercher, et que j'ai attendu dans le froid. Aussi, le centre d'affaires n'était ps connecté à internet, je n'ai donc pas pu imprimer ma carte d'embarquement, et la cafetière dans la chambre était cassée.