Points positifs : Staff was very friendly
Points négatifs : The "no mask, no service" sign was a little off-putting. Some people have medical or mental conditions that prevent them from wearing a mask.
Points négatifs : more options
Points positifs : The staff was very friendly. It was very easy to secure my reservation.
Points négatifs : The car that I rented could have been cleaner.
Lil Pricey Comparatively, overall very happy
Points positifs : Had2book last minute next day because missed rental at another place, took a minute to get traction w staff at first, then everything was great. Got upgraded to Charger V6 from full sized because they didnt have another full size so made the initial meeting well worth it. Car very nice, smooth ride, very comfortable. Staff on checkout very nice. Would rent here again, thx everyone!
Points négatifs : Took a minute to get staff's total attention upon showing up because of some confusion not associated with my rental, no big whoop though with overall rental, minor detail, but hey, you asked :)
Points positifs : Very nice vehicle
Points négatifs : Little slow
Points positifs : great car and great service!
Points positifs : Van rental was great for what we needed. Greg, the associate at Hertz was wonderful.. He was exeptionally busy but very very friendly, professional and made sure all our needs were met.
Points négatifs : I made a reservation and Hertz called me 20 minutes before pick up to tell me no cars were available. Reimbursed me in no way. Rent from Enterprise! They were great and had a car for me at the last minute.
Points positifs : Just the price service really poor.
Points négatifs : Poor customer service, the guy on front desk, was not professional at all act like he didnt care about anything. When the person in front of my ask for his reservation he said was none and was careless. I have my reservation paid off and reservation information ready and he look several times and said was no reservation, I have to call the 800 number and the person that answer the call was nice and found my reservation really quick. They need professional people at that lication. The car was dirty gas tank wasn't full. First time and last time.
Nissan to Kia to a Hyundai
Points positifs : Hyundai Sonata did very well on gas! Comfortable for very long rides! Satellite radio is a PLUS! And reverse camera is great!
Points négatifs : Was hoping for Nissan Alrima but when we got there, they had a Kia for us. Small. But the Hyundai offered afterwards was not bad at all.
Decent experience overall
Points positifs : Easy drop-off and pick-up.
Points négatifs : Can't pay with debit cards and they require a $200 deposit which I did not know about until the day of. Additionally, I called to ask a question before picking up the car and was informed that the car I requested may not be available and they weren't sure if any cars were available for a one-way rental. This was literally less than half an hour before I was scheduled to pick up my car.
Points négatifs : They didn't have a car for me!
Hertz possède 2 succursales à Clarksville. Consultez notre carte des succursales Hertz pour trouver celle qui vous convient le mieux.