I had a reservation, they had no cars.
Points négatifs : Worst. They had NO cars. I had to travel an hour to get a car from Enterprise.
Points positifs : Customer service
Points négatifs : Dirty car outside and the Nissan I had felt unsafe. Not a quality car at all
Poor service for a smelly car
Points négatifs : Despite being the only person in the Hertz location, it took 59 minutes from the time I arrived for my scheduled pickup until I actually had a car to leave in. There was one person in the back cleaning the car and the guy up front doing customer service - he had to go back and help with the cleaning of the car. Then we did the walk-around verification and he was on a personal phone call the entire time. By the time I finally got in the "smoke free" car to drive off, the stench of stale cigarette smoke was sickening. I had no time to take the car back at that point so I had to spend the whole weekend with the windows down to not be ill. Upon returning the car yesterday the same Hertz employee was there and asked how the car was - I said it was fine aside from the overpowering stench of smoke in the "non-smoking car". He laughed and said "yeah, now I remember that cat reeked of perfume when it was brought in last week. We don't really pursue that stuff." I would never rent from this place again.
Points positifs : Great car and representatives were very professional and friendly
Very accommodating Dan and the other representativ
Points positifs : Convenience
Points positifs : Made the process simple. Smooth
Points négatifs : can't say that there was anything t didn't like.
J'avais une réservation, il n'y avait plus de voiture.
Points négatifs : La pire location. ils n'avaient aucune voiture. j'ai du rouler une heure pour avoir une voiture chez Enterprise
Points positifs : Service clientèle
Points négatifs : Hôtel sale dehors et les Nissan J'avais senti mal à l'aise. Pas une bonne qualité à tous
Pas de stress.
Points positifs : Super voiture et les représentants étaient très professionnels et sympas
Très arrangeants Dan et l'autre représentant
Points positifs : Pratique
Points positifs : Processus simple. Très agréable
Points négatifs : Je ne trouve aucun point négatif.
Hertz possède 1 succursale à Columbia. Consultez notre carte des succursales Hertz pour trouver celle qui vous convient le mieux.