Points positifs : Size and price we’re good.
Points négatifs : Size and price we’re good. When returning car there were no slots for hertz and no employees there at the time. So we took a chance and just left it in another rental car slot.
Points positifs : Nothing, don’t use hertz unless you wanna get hurt.
Points négatifs : Everything
Points positifs : Nothing about that Hertz location was positive
Points négatifs : Wait time and customer service
Points positifs : Nothing. After waiting two hours after my appointment for them to clean the car, they denied to release the vehicle to me because I didn’t have a credit card. I offered my debit card but they wouldn’t accept it. I offered to have my mom sign a form and use her credit card Hertz said no.
Points négatifs : I was charged $88 for a service I was not provided. I am trying to get the money refunded. They did not allow me to rent the car but charged me anyhow.
Points positifs : Staff at pickup were fairly pleasant but did not care that I was frustrated that my car size was not available although it said it was online. I was not happy that I had to pay for an upgrade. She told me that I can't rely on the 3rd party vendors like Kayak
Points négatifs : The staff at the drop off were very nice folks. The pickup location... not so much. When I reserved the car on Kayak I reserved an economy sized car or whichever the smallest one is. Kayak confirmed the availability online and told me that one was available. Upon my arrival I was told that none were
Points négatifs : Vehicle was not clean-rear passenger window look like a kid had a spit design, could not add my phone - had to delete others info, gas needle moved before I got to Walmart and lastly under the seat was a couple of nuts (yes, I’m allergic).
Points positifs : No car available...and they didn't offer any solution, went nextdoor to budget and drive away with a car, thanks budget
Points négatifs : Obviously overbooked, and no car available .....
Overall good experience
Points positifs : Price was fair, customer rep did a good job helping me.
Points négatifs : My reservation was for full size but they ran out. Still had plenty of room tho.
Worst company ever
Points positifs : Woman at counter in Fayetteville was excellent! Very helpful and nice.
Points négatifs : Hertz overall is the worst company ever. This is the thirds car in three months and each one has had issues and hertz took care of none of them. One lady told me they don’t have the manpower to help fix their cars and if I wanted working windshield wipers I would have to pay for them myself
Points négatifs : My vacation was ruined. I only have a debit card and was denied renting my car.
Points négatifs : I am not satisfied with the services of Hertz. The representative did not know things which he suppose to be and overcharged me. I was one hour late and they charged me for the whole day. Secondly , I filled the gas tank and they extra charge of 22$ for nothing. I will not go to them again and will not recommend anyone else for such service.
Hertz was great and available as advertised
Points positifs : I made my reservation and they accommodate me within minutes. The lady at the desk was courteous and knowledgeable. I know now that I could depend on hertz for a rental.
Points négatifs : The vehicle had some interior issues but besides that no major dislikes.
Compacte (Nissan Versa ou similaire) est la catégorie de voiture la plus réservée chez Hertz à Fayetteville.
Hertz possède 2 succursales à Fayetteville. Consultez notre carte des succursales Hertz pour trouver celle qui vous convient le mieux.