Points positifs : Convenient and the staff were very pleasant. Clean car and East to drive. Great price per day.
Points positifs : Staff was friendly and quick. Drop off and pick up were quick.
Points positifs : Super friendly staff
Points négatifs : Altima mirror placement poor at night and difficult to adjust. . good news is I know I Wont buy one!
Points positifs : Quick and easy
Points négatifs : First of all, my reservation said 12 noon pick-up, but when I got there they location was closed. It shouldn't say 12 noon pick up on the reservation if the location closes at 12 noon. I then had to drive a half hour to the airport to pick up a car, but found out Hertz changed it's policy, and I couldn't rent with my Visa/Debit/Credit bank card. I had to go back home empty-handed the day before my trip, and couldn't rent anywhere else because of the same change in policy and/or exorbitant prices of the one rental car company taking debit cards. Since I had pre-paid online already, I had to get ahold of someone on the phone to get my money refunded, which then took a week to receive. It was a horrible experience. NEVER AGAIN!
Points positifs : Reservation wasn't ready well after scheduled pick-up, long wait.
Got what I needed.
Points positifs : I got an economy car on short notice for a short overnight trip.
Points négatifs : For some reason, car places still can't seem to staff well enough. There was a guy on hold on the phone for the 15 minutes it took to get my car and why does it take 15 minutes? It seems that with today's technology I could at least start entering my info into a Kiosk when I arrive to shorten the amount of time it takes to get my car.
Points négatifs : Never rented the car
Staff was barely even present
Points positifs : Absolutely nothing. The entire experience was unpleasant!
Points négatifs : The lackluster gentlemen working the desk said "well this car hasn't been cleaned but you can have that" followed by "it's the only car we've got right now but there's a $20 a day upcharge from what you ordered and you'll have to pay that" Avoid these people at all costs
Points positifs : Pratique et le personnel était très agréable. voiture propre et facile à conduire. Super prix par jour.
Points positifs : Le personnel était sympathique et rapide. Le dépôt et le ramassage ont été rapides.
Hertz possède 1 succursale à Franklin. Consultez notre carte des succursales Hertz pour trouver celle qui vous convient le mieux.