Points négatifs : When I arrived the vehicle was being cleaned. They returned and the outside looked nice and clean. The inside however, was quickly wiped down and when I got home I realized that the back seats were filthy, the inside if the doors were caked with dust and dirt, the dash was very dusty (like the windows were left down during a sand storm)
Points positifs : Staff was friendly and everything was as I expected!
Points négatifs : Nothing!
Points positifs : Fast and professional service
Points négatifs : Nothing
Points positifs : Lyft transport to hertz. Friendly staff.
Points négatifs : Our flight was delayed and hertz would not allow us to pick up A car until the next day. All other elements of the rental experience were good.
OK, but of no help
Points négatifs : Told to complain about car and pick up complaints in writing as they couldn't do anything.
Points positifs : Issues with the car reserved. We were offered an upgraded vehicle and also told to bring it back empty because of the issue. They were apologetic and fixed the situation.
Points positifs : Everything was perfect !
Great comftorable car
Points positifs : Everything, perfdct size, smooth drivig
Points négatifs : Better a/c
2017 Altima We rented and a lot of dents and scratches on it before w
Points négatifs : The 2017 car we rented had a lot of dents and scratches on it.
Car was perfect. Service wasnt as expected but completely acceptable
Points positifs : Picking up the car was fantastic and fast. We got the car we wanted. It performed wonderfully. But the oil change message came up during the trip. I contacted Hertz & received authorization to change oil, which I was willing to do. I was told I'd be reimbursed when I returned the car but this didnt happen at the facility as I expected. However, a short discussion with Customer Service resolved the situation and I was credited about a week later. All is well.
Points négatifs : See above. Once expectations were adjusted, things went fine. I dont like the fact that adding an extra driver is an extra charge per day.
Points négatifs : Changed my rate when I got there
Points négatifs : Wasn't able to pick up my rental due to rental being booked with a debit card and not having a CDP employer code.
Hertz possède 1 succursale à Goodyear. Consultez notre carte des succursales Hertz pour trouver celle qui vous convient le mieux.