Points positifs : Car was very clean, staff at Hertz friendly!
Points négatifs : I was lucky to see a poster about toll pass program, would not have known that I could drive through the e-z pass without stopping to pay. Would be good to consider final destination for customers to make sure they know those tips!
Points négatifs : To actually get to pick up and use the truck that I rented...didn't happen...wasn't notified until 8:30am on the day of pickup which was supposed to happen @ 9am...30 minutes before pickup time, I am told the truck would not be available.
Points positifs : the staff made us laugh at the beginning and the turn in process was simple. Only bad thing is it's hard to see their location but once you know where it is, all is well.
Points positifs : The three women that worked there were spectacular. There was an issue with the car I got and they had it fixed and ready to go super fast.
Points négatifs : Price for weekly rate. Usually weekly rate is cheapest and this time it was more. Not a crazy amount more but still sucked.
Points positifs : Friendly agent
Points positifs : The lobby was clean.
Points négatifs : They did not have ANY vehicles! Clerk said she tried to call everyone the night before as they did not have vehicles then. I was not contacted. So the day of the scheduled rental, she called to have some vehicles brought down from a town 90 miles away. Why didn't they try to get vehicles the night before when they knew they didn't have any rather than waiting until the next morning. They opened at 8:00 am and I would have had to wait at least until 9:30-10:00 to get a vehicle. I was on a tight schedule and could not wait so I cancelled. Too late to cancel the insurance so Im out that money. Thanks Hertz for such a crappy day!
Points négatifs : The rental was dirty, and the company is difficult to work with.
Points positifs : I was very pleased with my hertz experience.
Points négatifs : The staff was great
Points positifs : Girl at pick-up was wonderful. couldn't have been more pleasant.
Points négatifs : Car was so bad I almost stopped in Charlotte to change cars. Terribly out of alignment; whole car shook and fell like one of the wheels could come off at any minute.
Points positifs : le personnel nous a fait rire au début et le tour en cours était simple. La seule mauvaise chose est qu'il est difficile de voir leur emplacement mais une fois que vous savez où il est, tout est bien.
Points positifs : Les trois femmes qui ont travaillé là-bas étaient spectaculaires. Il y avait un problème avec la voiture que j'ai eue et ils l'avaient corrigé et prêt à aller super rapide.
Points négatifs : Prix pour le tarif hebdomadaire. Habituellement le tarif hebdomadaire est le moins cher et cette fois-ci c'était plus. Pas un montant fou plus mais encore sucé.
Points positifs : Réceptionniste sympathique
Hertz possède 1 succursale à Hickory. Consultez notre carte des succursales Hertz pour trouver celle qui vous convient le mieux.